Senior Business Analyst - Workplace Analytics

Capital One
Richmond, Virginia
Nov 02, 2021
Dec 01, 2021
Full Time
West Creek 7 (12077), United States of America, Richmond, Virginia

Senior Business Analyst - Workplace Analytics

The Workplace Analytics team is currently looking to add a Senior Business Analyst.

As a Senior Business Analyst at Capital One, you will apply your strategic and analytical skills to major company challenges. You will team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibilities, promotes continuous learning, and rewards innovation.

Capital One is obsessed with recruiting and retaining the best people and having best-in-class workspaces, facilities and amenity services is important to achieving that. The Workplace Solutions team is responsible for all four walls of our buildings-and everything in and around them.

As we evolve into a digitally-focused company and foster an environment of diversity, inclusion and belonging, our associates are changing the way they work, and we're constantly transforming our workplace, services and experiences to enable them to work the way they do best.

A typical day in the life of this Senior Business Analyst:
  • Partnering with clients across Workplace Solutions to help them solve everyday business problems
  • Providing robust data analysis to inform the testing of new products, strategies, and services
  • Brainstorming ways to drive optimization across our real estate footprint and improve process execution
  • Acting as a consultant to drive recommendations and implement solutions
  • Developing and monitoring dashboard reporting for key business initiatives

Your days look like that because:
  • We're committed to delivering a great workplace experience for all associates so optimizing our strategy is a pretty big deal to us
  • Our award-winning 10 million square foot real estate portfolio needs constant monitoring
  • There's cool data that we can leverage to understand how our associates work and make better-informed decisions on how to operate our portfolio
  • The concept of the workplace is changing in the wake of Covid-19, and we are rethinking the needs of our people and how and where we get work done

You'll need to wear many hats, including:
  • A great team player that partners with people across a wide variety of roles and job families and looks for synergies across teams
  • An effective communicator who listens and can explain complex concepts to technical and non-technical audiences
  • A collaborative problem solver who can leverage different approaches and build on the ideas and perspectives of others

You'll love your job THE MOST if you:
  • Want to be part of a culture of innovation
  • Thrive in an agile, fast-moving environment
  • Love finding creative solutions to every-day business challenges
  • Enjoy working with a creative, cross-functional organization

Basic Qualifications :
  • Bachelor's Degree
  • At least 1 year of experience in analysis

Preferred Qualifications :
  • Master's Degree in Business or quantitative field such as Finance, Economics, Math, Statistics, Engineering
  • At least 1 year of experience with Google sheets, Excel, Powerpoint, and Tableau
  • At least 1 year of experience with SQL or Python programming languages

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).