Postal Operations Specialist

Washington, D.C
Oct 27, 2021
Nov 01, 2021
Full Time


The position is located in the Management Programs & Policies Division (CG-611), Office of Information Management (CG-61), within the Assistant Commandant for Command, Control, Communications, Computers, and Information Technology (CG-6), Deputy Commandant for Mission Support (DCMS) at Coast Guard Headquarters, St. Elizabeth Campus, Washington, DC.

Duties are performed on-site Mondays and Wednesdays; and conducted via telework Tuesdays, Thursdays, and Fridays.

Learn more about this agency


The incumbent serves as a military mail expert, responsible for planning, coordinating and conducting the day-to day postal operations for mail movement to and from military Post Offices, and mobile forces, cutters, and other units located throughout the agency. Applies comprehensive knowledge of the laws, policies and regulations that govern military, general mail processing, and distribution to provide the most expedient and cost effective routing, processing and transport of military mail from U.S. military and commercial gateways for all agency Service members and other authorized postal customers.
  • Implement, coordinate, oversee, and advise management on various of aspects of the mail management program.
  • Plan and conduct mail management related studies to improve operational efficiency and identify cost savings.
  • Draft or amend mail program directives, policies, and guidance.
  • Analyze regulations/legislation and report the impact on mail management programs.
  • Develop presentations, training material, communications, and conduct briefings related to mail management.
  • Plan and coordinate the submission of mail related data and requests.
  • Provide technical support and address mail and shipping related inquiries.
  • Conduct trends analysis and develop reports itemizing projected costs of current and future mail programs and activities.

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • Must be a current permanent Federal employee
  • Must have supervisory approval to apply to the Joint Duty Assignment. DHS 250-2 Application Form under "required documents" section.
  • Must NOT have any pending/outstanding disciplinary actions
  • Must have achieved a minimum of "meet expectations/proficiency" on latest performance appraisal/evaluation
  • Must be currently at the grade level of the detail. *No Temporary Promotion Opportunity*
  • The program does not apply to members of the Military service or contractors.
  • The work is primarily sedentary, although some slight physical effort may be required.
  • The completion of mandatory training is required.


Qualifications required:
  • Developing and conducting studies, analyzing, and evaluating proposed changes to the program;
  • Researching and investigating new or improved business and management practices to determine the impact on mail programs;
  • Utilizing Microsoft Office Tools (excel, power point, etc.); and,
  • Advising management and recommending solutions to various problems.

  • Please read the following important information to ensure we have everything we need to consider your application:
    It is your responsibility to ensure that you submit appropriate documentation prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant experience as it relates to this Joint Duty assignment opportunity announcement.

    Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience. Your application will be rated based on your resume.

    Please ensure EACH work history includes ALL of the following information:
  • Job Title (Include series and grade of Federal Job)
  • Duties (Be specific in describing your duties)
  • Name of Federal agency
  • Supervisor name, email, and phone number
  • Start and end dates including month and year (e.g. June 2007 to April 2008)

  • Education

    EDUCATIONAL SUBSTITUTION: There is no educational substitution for this position.

    Additional information

    **DHS does not offer any additional benefits beyond that which the Federal employee is already receiving.

    If the position requires a security clearance, employees must have a SECRET or TOP SECRET clearance to placement AND must maintain that level of clearance while performing in the position.

    Selected applicants for a JDA are requested to fulfill the items below during the JDA:
  • Complete the DHS Training Course 15 days prior to the arrival to the JDA.
  • Complete the DHS Joint Duty Assignment Progress Plan to include:
    • Phase 1: Establish assignment objectives within the first 30 days of the JDA.
    • Phase 2: Complete a self-assessment of the duties performed at the mid-point of the JDA.
    • Phase 3: Complete a final review within the last 30 days of the JDA.
  • Complete 12 hours of professional development using Skillsoft courses, videos, and books in conjunction with the established assignment objectives for the JDA.
  • Attend each of the DHS Joint Duty Program Director's quarterly webinars (1 hour per quarter).

  • How You Will Be Evaluated

    You will be evaluated for this job based on how well you meet the qualifications above.

    We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education, and training will be rated using a job questionnaire based on the competencies or knowledge, skills, and abilities needed to perform this Joint Duty Assignment.

    If you are among the best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. After reviewing your resume and supporting documentation, a determination will be made. You must submit the supporting documents listed under the required documents section of this announcement.

    Note: DHS continues to take necessary steps to keep our workforce safe amid the COVID-19 pandemic. If you receive a final Joint Duty Assignment offer to onboard, please complete the onboarding requirements and/or forms and submit them electronically in an expeditious manner. Your start date may be delayed if the action above is not completed.

    Background checks and security clearance

    Security clearance
    Not Required

    Drug test required

    Required Documents

    1. Resume: Do not include any personally identifiable information (PII) i.e., home address, social security number, or date of birth. Your resume must clearly demonstrate you have experience which meets the requirements of this position as outlined in the "Qualifications" section.

    2. SF-50: Submit a copy of your official SF-50 (no text version) or other official "Notification of Personnel Action" document which shows the following information:
  • Your appointment in the Federal service
  • Tenure
  • Grade and Step
  • Full performance level
  • If your SF-50(s) does not provide the information needed to make a final determination for qualification, you will be found ineligible for the position.

    3. DHS Joint Duty Assignment Application Form signed by your supervisor. Please click on the following link to access the required form DHS Form 250-02 .

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