Biomedical Equipment Support Specialist (Biomedical Information Systems)

Hampton, Virginia
Oct 27, 2021
Nov 02, 2021
Full Time

The duties of the Biomedical Equipment Support Specialist (BESS) (Biomedical Information Systems) include, but are not limited to:
  • Maintains networks, networked medical equipment and special purpose systems using established local, regional and national policies and procedures designed to meet criteria and standards from multiple accrediting agencies and governing bodies.
  • Lifecycle Management of Network Equipment including network switches, servers, routers and related infrastructure for any and all networked complex medical devices and systems such as imaging, life support, dialysis, and monitoring, as well as special purpose systems.
  • Completes both routine and complex assignments involved identifying and troubleshooting issues related to VLAN configuration, IP addressing, sub-netting, HL7, DICOM, Access Control List (ACL) and network security across the medical device network.
  • Coordinates and works effectively with other facility support departments including but not limited to Office of Information Technology (OIT), Sterile Processing Service (SPS), and Environmental Management Service (EMS).
  • Utilizes advanced network test equipment and software including but not limited to tracers, wireless spectrum analyzers, network traffic monitors, command prompt, physical and virtual server software.
  • Manages, troubleshoots and maintains complete systems of computerized networks, databases and servers including biomedical information systems that store or facilitate patient information. These biomedical information systems include but are not limited to Picture Archiving Communication Systems (PACS), physiological monitoring systems, Clinical Information Systems (CIS), Anesthesia Record Keeping (ARK), and other systems for which Medical Device Isolation Architecture (MDIA) would apply.
  • Accountable for lifecycle management of any and all medical devices and systems such as imaging, life support, dialysis, and monitoring to include physical and network support.
  • Completes both routine and complex assignments involved in the installation, maintenance, modification, troubleshooting, repair and calibration of these complex therapeutic, diagnostic and life support medical devices and systems.
  • Documents all work performed in the computerized maintenance management system (CMMS). Maintains documentation of biomedical information systems covering ePHI requirements, VLAN, IP address, anti-virus software, security and other required information.
  • Investigates, remediates and documents recalls and safety alerts within established timeframes. Participate in local safety improvement processes such as Root Cause Analysis, safety work groups, and Environment of Care Rounds. Identify hazards during routine job performance and take action to ensure they are addressed and corrected
  • Provides training and education as appropriate to medical technology end users and clinical staff.
  • Provides mentoring and technical training to peers and development graded BESS.
  • Identifies hazards during routine job performance and takes action to ensure they are addressed and corrected.
  • Maintains documentation of assigned medical IT equipment/systems to include ePHI requirements, VLAN, IP addresses, anti-virus software, security, and other necessary information. Addresses pre-implementation security issues to ensure that medical device isolation architecture (MDIA) requirements are met.
  • Regularly reviews available software patches/updates and virus software updates for applicability to medical IT equipment.
  • Coordinates with other BESSs, manufacturers, informatics, and IT staff to complete required software updates and system/data backups.
  • Ensures compliance of networked attached clinical systems to all Medical Device Protection Program (MDPP) requirements.
  • Designs, implements and manages appropriate security measures and disaster recovery plan that is critical to ensure system uptime and prevent loss of patient data from critical computerized databases and operating systems.
  • May participate in VISN wide projects to provide their expertise in medical device isolation architecture (MDIA), Biomedical Server Virtualization, storage of Protected Health Information(PHI).
  • May serve as a Contracting Officer Representative (COR) for the purchase of medical equipment, maintenance/repair contracts, and facility projects. Includes but is not limited to; drafting Request for Proposal (RFP) language, sole-source justifications, Statements of Work (SOW), conducting market research, product evaluations, evaluating contractor performance, and pre-procurements assessments.

Work Schedule: Monday - Friday, 7:00AM - 3:30PM
Telework: Not Available
Virtual: This is not a virtual position.
Position Title/Functional Statement#: Biomedical Equipment Support Specialist (Biomedical Information Systems)/PD000000
Relocation/Recruitment Incentives: Not Authorized
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required


Conditions of Employment

  • You must be a U.S. Citizen to apply for this job.
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959.
  • You may be required to serve a probationary period.
  • Subject to a background/security investigation.
  • Must be proficient in written and spoken English.
  • Selected applicants will be required to complete an online onboarding process.
  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).
  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Department of Veterans Affairs Personnel.


Basic Requirements:

United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.

Experience and Education:
  • Associate's degree in Biomedical Electronics Technology, Biomedical Equipment Technology or Biomedical Engineering Technology or in a related technical field such as Electronic Technology or Information Technology and two years of experience as a Biomedical Equipment Support Specialist, Biomedical Equipment Technician, Field Service Engineer, Medical Equipment Repairer, or Information Technology Specialist.
  • Bachelor's degree in Biomedical Engineering Technology or in a related field such as Electronics Engineering Technology (EET) or Information Technology.
  • Completion of a military training program in biomedical equipment and two years of experience as a Biomedical Equipment Support Specialist or Biomedical Equipment Technician, Field Service Engineer, Medical Equipment Repairer, or Information Technology Specialist.
English Language Proficiency: Proficient in written and spoken English.

Licensure/Certification/Registration: None

Grade Determinations (GS-12) In addition to meeting the basic requirements listed above, applicants must meet the grade requirements for GS-12 Biomedical Equipment Support Specialist (Biomedical Information Systems).

GS-12 Experience: At least one year of specialized experience equivalent to the GS-11 grade level.

Demonstrated Knowledge, Skills, and Abilities (KSAs). In addition to the experience above, the candidate must demonstrate all of the following KSAs:
(a) Current knowledge of computer virus protection software, available software patches and upgrades, and information security tools.
(b) Expert knowledge of electronics, computer and networking theory with experience maintaining, interfacing and troubleshooting networked medical equipment to include VLAN configuration, IP addressing, sub-netting, and network security.
(c) Ability to utilize and maintain computer and server based medical equipment, medical record databases, and proprietary and generic software, Experience with TCP/IP, HL7, networking, network security, and DICOM standards.
(d) Ability to interpret, identify, and apply network engineering principles and practices where there often times is no previous example to follow, or precedence.
(e) Skill to distinguish networking problems from non-networking problems and discuss various options with IT networking and operations staff members.

Preferred Certification: Certification as a Certified Biomedical Equipment Technician (CBET), Net+, and A+ are highly desirable but not required.

References: VA Handbook 5005, Part II, Appendix G49 Biomedical Equipment Support Specialist Qualification Standard

Physical Requirements: Must be able to perform heavy lifting of up to 45 pounds; normal depth perception; ability to stoop, reach, kneel, crouch, and maintain intense concentration for long periods of time under most adverse conditions, such as troubleshooting, repairing and/or calibrating life-saving equipment while it is monitoring and/or supporting the life of a patient; walk and stand for a maximum of 5 hours; crawl and kneel for a maximum of 2 hours; ability to distinguish basic colors; circuit repairs require adequate eyesight and dexterity for working on high-density boards.


IMPORTANT: Transcript(s) must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: .

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application .