Tend is seeking a highly analytical, driven and empathetic team member to lead the human resources function for the Northeast markets at Tend.A' The ideal candidate is a highly-motivated and results-driven individual who is passionate about building an innovative consumer concept with competitive and unique human resource programs for a diverse team.A' Must have experience working with high-growth companies and be excited to embrace the speed and ambiguity that comes with that environment.A' What You'll Do: Provides strategic and consultative support as a business partner to the studio operations and support center teams in our New York City and Boston markets.A' A' Identifies opportunities for improvement, strategies to drive and reward performance and develop the studio teams.Implements strategies with business leaders to select and retain the diverse talent required to maintain a competitive advantage and to align with recruiting and business strategies.Supports HR Strategy on community, culture and employee relations.A' A' Provides expertise to the studio teams on issues related to employment law, benefits, payroll and training.A' Ensure alignment of HR initiatives to the business strategy which includes the ability to identify, analyze, understand and articulate business goals and objectives at the support center and studio level.Leads the investigation of employee issues within the studios.A cents € cents Collaborates in the design and communication of Business Unit and HR strategies.Delivers and implements strategies that support a high performing culture.Maintain knowledge of legal and regulatory policies affecting human resources functions and ensure policies, procedures and reporting are in compliance.A' Coach managers/supervisors on employee relations issues in order to enable them to address employee issues directly and insuring processes are in place to maintain a fair and equitable workplace.Providing advice and counsel to managers on a variety of topics to optimize employee engagement, team development, and organizational effectiveness.Perform difficult staffing duties, including managing understaffed situations, conflict resolution, terminating employees and administering disciplinary procedures.Educate and assist leadership on salary administration and performance management.Provide career planning and development counsel to employees and managers.Lead onboarding and new hire training strategies for studio operations and support center team members. What You Need: 10+ years of experience as a Human Resources Business Partner in a healthcare or multi-site, multi-state retail or hospitality organizationBachelor's degree in a related field or equivalent experience. Master's or MBA degree preferred.Considerable knowledge of HR principles, practices, and procedures related to employee relations, organizational development, training, and talent management.Ability to effectively plan, set priorities, and manage several complex projects simultaneously while working under pressure to meet deadlines.Knowledge of federal and state laws relating to benefit plans including ERISA, HIPAA, COBRA and FMLA.Superior written and verbal communication skills to effectively address all levels within the organization.Ability to represent the company effectively in a variety of settings with a demonstrated understanding and appreciation for diverse cultures.Ability to exercise considerable judgment and discretion in dealing with matters of significance for the company.Proven ability to investigate and research information, analyze data in relation to the relevant employment laws, trends, policies and procedures and to use sound judgment to draw valid conclusions, recommendations and develop corrective actionsDemonstrated ability to objectively coach and counsel employees at all levels on complex, highly sensitive work issuesProven customer focused experience and excellent judgment Our Benefits are Pretty Impressive!A' A' Our comprehensive benefits & perks program will make you grin. Employer-sponsored healthcare coverage, 401(k) with an employer match, generous paid time off, a pre-tax commuter benefit, and much more!A' A' Additional COVID19 Precautions to Keep You Safe We've always been committed to providing the highest quality of care for our team and members. During this time, we are taking extra precautions to promote the health and safety of those who work and receive treatment at our studios. From enhanced PPE to sterilized equipment and staggered visit times with on-site temperature checks, we prioritize your health every step. For more information on how we're making our dental visits safer, please visit:EEO Statement We are committed to promoting a work environment in which differences are respected, employees are treated fairly and individual contributions are valued and rewarded. We are proud to be an Equal Opportunity Employer.A' This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.