Scheduler
- Employer
- RadNet
- Location
- Baltimore, MD
- Closing date
- Oct 28, 2021
View more
- Industry
- Healthcare
- Function
- Accountant, IT
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
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We invite you to join the RadNet Radiology team as Scheduler. This position serves as a radiology scheduler to assist patients with setting up radiology exams. This position will serve with assisting several of RadNet's multi-modality outpatient imaging centers. Our centers provide a wide variety of diagnostic imaging services to patients in a friendly and comfortable environment. As a Radiology Scheduler you will have the opportunity to: * Displays excellent communication skills and telephone etiquette. * Answers incoming calls in a courteous and professional manner - identifies self and company. * Places calls to referring physicians for patients expressing difficulty with scheduling. * Maintains self-control when dealing with difficult patients and or situations. * Identifies patients with special needs and shows care and compassion. * Maintains good rapport with referring physicians, secretaries and clinical site staff. * Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry. * Updates account information at the point of scheduling. * Properly schedules all procedures. * Utilizes RIS filter screens to answer questions associated with insurance, procedures and preps. * Communicates and interacts with all departments effectively and professionally. * Meets incoming call volume quota. * Pre-registers, faxes reports, scans documents, inputs clinical data as needed for appointment and requests films as needed. * Other duties as assigned. Minimum Qualifications: * Must be able to type fluently while speaking with callers. * Knowledge of medical terminology. * Ability to pre-register and schedule patients rapidly and accurately. * Provides clear written and verbal communication. * Must have high school diploma or equivalent.
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