About RollerROLLER is a global software-as-a-service company, designed to help businesses in the leisure and attractions industry operate more efficiently, more effectively, and deliver great guest experiences. ROLLER helps its customers offer amazing guest experiences through a full suite of venue management features, including ticketing, point-of-sale, CRM, self-serve kiosks, memberships, digital waivers and more. We are a fast-growing global company, with customers in over 30 countries, in a wide array of industries, ranging from theme parks, museums, zoos, trampoline parks, water parks, aquariums, wake parks - just to name a few!At the heart of ROLLER is our team - which consists of 60+ highly energetic, driven, intelligent, and humble professionals, all contributing to helping build a great and enduring business. We truly believe that the sky's the limit for us, and we are well on our way to becoming a global success story. But most of all, we love what we do and we are looking for like-minded people to join us on this amazing journey!About the Role:We are seeking a passionate software Customer Success Manager to join our growing global training & implementation team.You will be responsible for managing the implementation of new customer accounts across the North America region.You will become an expert in our platform and use this knowledge to provide best practice advice and training to our customers, ensuring their successful launch with ROLLER.You are a highly motivated self-starter, with great communication skills engaging integral members of the team as well as remote teams.About You:You will bring at least 2 years experience utilizing your training and implementation skills, ideally in a SaaS or technology-based environment.Youre tech savvy and pick up new systems quickly. You will have previous experience utilizing Gainsight, Zendesk or other CRMs.You are always hungry to achieve with great work ethic and passionate about being challenged.You work smart! Your time management skills, partnered with your high level of attention to detail will set you up for success.You are someone who keeps it real, always being genuine, responsible and most importantly have a fun can-do attitude!You must have unrestricted working rights within North America.Perks!You get to work on an exciting product, in a fun, high growth industry, that clients really love - check our Capterra and G2 reviews Work from home allowanceRegular events, fun social sessions and a full employee assistance program to actively support our team's health and wellbeingWork with a driven, fun and switched-on team that works and plays hardGenuine career growth opportunities as we continue to expandby Jobble