Principal Communications Associate, Commercial Bank

Capital One
McLean, Virginia
Oct 25, 2021
Nov 23, 2021
Full Time
Center 1 (19052), United States of America, McLean, Virginia

Principal Communications Associate, Commercial Bank

We're looking for someone who can help Capital One's Commercial organization move into a whole new internal communications realm! The Principal Associate, Communications role is responsible for designing and delivering internal communications strategy that supports the Commercial Bank's goals, individual Line of Business goals, and includes a commitment to diversity, inclusion, and belonging. The Principal Associate works as a key advisor to executive leader(s) to effectively leverage communications to deliver results.

  • Serve as a strategic partner to the lead communicators and chiefs of staff to plan and prepare effective and engaging internal communications that educate, inform, connect with and inspire leaders and associates
  • Drive the communications strategy that brings Line of Business and the Commercial Bank's narrative to life through creative storytelling and engaging experiences including executive meetings, all-employee meetings, digital/video storytelling, and special events
  • Execute Line of Business communications in the rollout of business objectives
  • Play an integral role promoting associate engagement to continue to energize the culture empowerment, engagement, and inclusion
  • Evaluate performance for communications, based on metrics and other leading key performance indicators; recommend refinements to communications strategies, messaging and feedback mechanisms, as needed
  • Partner with and influence internal partners

  • Strong business acumen and executive presence with a history of establishing and growing trusting relationships with executive leaders
  • Outstanding communication and presentation skills, both written and verbal
  • Experience with project management
  • Strong writing and story-telling skills with sound editorial judgment
  • The ability to distill complex content into clear, concise and engaging communications
  • Proficient at creating communication cascades within matrixed organizations
  • Experience managing issues and organizational change communications
  • Excellent influencing and negotiation skills
  • Outstanding time management and organizational skills, with an ability to consistently execute multiple, and sometimes competing, activities and complex projects to high quality conclusion, on-time, and within budget
  • A track record of consistently acting with urgency as needed
  • Strong customer-orientation and proven track record of collaborative work relationships

  • Bachelor's degree or military experience
  • At least 2 years of experience as a communications specialist

  • BA in communications, marketing, English or journalism
  • At least 3 years of experience as a communications specialist
  • At least 1 year of experience in financial services, technology or other highly regulated industry

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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