Duties

Summary

This position is part of the Defense Threat Reduction Agency. The incumbent serves as technical lead and government representative with responsibility for activities of employees and contractors who are engaged in providing End User Customer IT Support, Network Infrastructure functions, Systems Administration and support implementation of new or major upgrades to IT initiatives having Agency-wide and global service impact.
Learn more about this agency

Responsibilities

As a IT Specialist (PLCYPLN) at the GS-2210-13/14 some of your typical work assignments may include:

• This role serves as technical lead and government representative with responsibility for activities of employees and contractors who are engaged in providing End User Customer IT Support, Network Infrastructure functions, Systems Administration and support implementation of new or major upgrades to IT initiatives having Agency-wide and global service impact.
• Serves as a subject matter expert to the Office IT department chief for projects, organizing, planning, budgeting, developing, coordinating, establishing, and directing efficient and effective systems administration, end user life-cycle replacements, and system upgrades by employing cybersecurity requirements and support activities at all classifications and mission assurance levels.
• Leads or assists in managing IT projects or assignments involving cross division, department, or directorate work, or external-Agency work in implementing, verifying, updating, and/or sustaining end user equipment, systems and networks.
• Develops, updates, and/or coordinates on policies and other guidance in functional area of expertise and responsibility.
• Ensures processes, procedures, and policies for delivering quality IT are responsive to end-user requirements and standardized across the Agency.
• Leads assigned or ad hoc project teams responsible for delivering IT solutions within executive management approved time lines and costs.
• Coordinates and integrates project activities and resolves varying points of view among project stakeholders.
• Identifies, obtains, and manages project resources.
• Leads project through phases, milestones, and approval processes which includes internal or external executive review/approval.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status
No

Promotion Potential
14

Requirements

Conditions of Employment

• Must be a U.S. citizen
• Males born after 12-31-59 must be registered for Selective Service
• Resume and supporting documents (See How To Apply)
• Suitable for Federal employment, determined by a background investigation
• May be required to successfully complete a probationary period
• Work Schedule: Full Time
• Overtime: Occasionally
• Tour of Duty: Flexible
• Recruitment Incentives: Not Authorized
• Fair Labor Standards Act (FLSA): Exempt
• Telework Eligibility: This position is telework eligible, on a situational basis.
• COVID19: All Federal Employees must be fully vaccinated by November 22, 2021. Please see, additional information.
• Must be able to obtain and maintain a TOP SECRET/SCI security clearance.
• Must consent to and pass pre-employment drug testing and be subject to periodic random drug testing thereafter.
• Overtime/compensatory time may be required to accommodate operational needs of the organization
• Travel in the performance of temporary assignments may be required up to 10% of duty time
• Incumbent is required to submit a Financial Disclosure Statement, SF 278, upon entering the position, annually, and upon termination of employment, in accordance with DOD Directive 5500.7-R, Joint Ethics Regulation, August 30, 1993.

Qualifications

To qualify for the GS-13: you must have one year of specialized experience at the GS-12 grade level or equivalent under other pay systems in the Federal service, military or private sector. Creditable specialized experience includes:

• Experience with leading contractors and providing government oversight in the execution of IT projects.
• Experience in Systems Administration functions and IT network infrastructure.
• Capable of troubleshooting IT service disruptions and outages.
• Possess a working knowledge of project and program management.
• Leads or assists in managing IT projects or assignments involving cross division, department, or directorate work, or external-Agency work in implementing, verifying, updating, and/or sustaining end user equipment, systems and networks.
• Capable of implementing configuration management, device upgrades, software and operating system patches, data backup and restoration.

To qualify for the GS-14: you must have one year of specialized experience at the GS-13 grade level or equivalent under other pay systems in the Federal service, military or private sector. Creditable specialized experience includes:

• Extensive experience in leading contractors with day to day IT operations to include systems administration and network infrastructure.
• Highly capable of working independently and briefing senior leadership and stakeholders on project/program to include closing work assignments on time and in a professional manner.
• Highly capable of determining technical requirements relating to end user life-cycle replacements, hardware and software system upgrades and support activities at all classifications and mission assurance levels.
• Manages complex, high cost, high risk, security sensitive, or highly visible IT projects that have impact Agency-wide and potentially impact local governments and the private sector.

In addition to meeting qualifications, your application package must reflect the applicable experience to meet the Individual Occupational Requirements for the 2210, series as listed below: For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

-and-

One year of specialized experience at the next lower GS-grade (or equivalent). Specialized experience is experience that has equipped the applicant with the particular competencies/knowledge, skills, and abilities to successfully perform the duties of the position and is typically in or related to the work of the position to be filled. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT. The employing agency is responsible for defining the specialized experience based on the requirements of the position being filled.
NOTE: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Substitution of education may not be used in lieu of specialized experience for this grade level.

Additional information

Veterans Employment Opportunity Act (VEOA): To be eligible for a VEOA appointment under Merit Promotion procedures, the veteran must be a preference eligible or a veteran separated after 3 years or more of continuous active service performed under honorable conditions.

Interagency Career Transition Assistance Programs: This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria; 2) be rated well-qualified for the position; Well qualified is defined as possessing the type and quality of experience that exceeds the positions minimum qualifications. and 3) submit the appropriate documentation to support your ICTAP eligibility. For more information: https://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/ .

COVID19 - All Federal Employees must be fully vaccinated by November 22, 2021. Proof of vaccination will be required. To ensure compliance with this mandate, review the vaccination requirements, to include timelines for receiving required doses, at the following: https://www.saferfederalworkforce.gov/faq/vaccinations/

Noncompetitive Appointment Authorities: For more information on noncompetitive appointment authority eligibility requirements:
Persons with Disabilities - Schedule A
Special Hiring Authority for Veterans
Special Hiring Authority for Certain Military Spouses
Other Special Appointment Authorities
Males born after 12-31-59 must be registered or exempt from Selective Service (see https://www.sss.gov/RegVer/wfRegistration.aspx

The selecting official may choose to conduct interviews, and once the selection is made, you will receive a notification of the decision.
NOTE: Declining to be interviewed or failure to report for a scheduled interview will be considered as a declination for further consideration for employment against this vacancy.

Selective Service Requirement: Please visit http://www.sss.gov for more information.

For more information, please visit
https://www.dla.mil/Portals/104/Documents/Careers/downloads/DoDGenAppInfo%2012-1-2020.pdf?ver=ECNbdsHtGilTd3OENN4A0Q%3d%3d

Re-employed Annuitant: This position Does not meet criteria for re-employed annuitant. The DoD criteria for hiring Re-employed Annuitants can be found at:
http://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf

Status candidates must meet time-in-grade requirements (52 weeks at the next lower grade level).

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, your resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. If you are minimally qualified for this job, your resume and supporting documentation will be compared to your responses on the Occupational Questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. If you are found to be among the top candidates, you will be referred to the selecting official for employment consideration. Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):

Competencies:

• Customer Support
• Cybersecurity / Information Assurance
• System Administration
• System Configuration / Information Systems Security Management

Military Spouse Preference: If you are entitled to military spouse preference, in order to receive this preference you must choose the spousal eligibility in your application package referencing MSP Military Spouse Preference. Your preference entitlement will be verified by the employing agency. To claim Military Spouse Preference (MSP) please complete the Military Spouse PPP Self-Certification Checklist , save the document and attach it to your application package.

Background checks and security clearance

Security clearance
Sensitive Compartmented Information

Drug test required
Yes

Position sensitivity and risk
Special-Sensitive (SS)/High Risk

Trust determination process
National security

Required Documents

The documents you are required to submit vary based on the authority you are using to apply (i.e., applying as a veteran, applying as a current permanent Federal employee, applying as a reinstatement, etc...). Your complete application includes your COMPLETE resume, your responses to the online questionnaire, and documents which prove your eligibility to apply. If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further.

The following documents are REQUIRED
1. Your resume:

• Your resume may be submitted in any format. It must include your name and contact information and support the specialized experience described in this announcement.
• For qualifications determinations your resume must contain the number of hours worked per week and the dates of employment (i.e.," HRS per week and month/year" or "HRS per week and month/year to present").
• For additional information see: What to include in your resume.

2. Veteran's Documents

• If applying using veteran's preference or under a Veteran's hiring authority you must submit the following documents:
• DD214 showing character of service, SF-15 Form and VA letter showing final percentage, or certification of expected discharge or release from active duty.

3. Current and former Federal employees:

• SF 50

PLEASE REVIEW THE BELOW LINK FOR OTHER SUPPORTING DOCUMENTS needed for proof of eligibility:
https://www.dla.mil/Portals/104/Documents/Careers/downloads/FourthEstateRequiredSupportingDocumentation%2011-16-2020.pdf?ver=Lgkkn1HW9a8is7V2lyCS2Q%3d%3d
If you are claiming Military Spouse Preference, you must submit supporting documents with your application package. These documents must provide acceptable information to verify: you reside within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor, proof of military member's active duty status, and other documentation required by the vacancy announcement to which you are applying; and must meet all pre-employment criteria and be eligible for immediate noncompetitive appointment to a position in the competitive service. Documentation required: Marriage Certificate or License, Signed Self-Certification Checklist, Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable), Transcripts (if applicable).