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Seasonal Customer Service Representative

Employer
New Hope Housing Inc
Location
Falls Church, VA
Closing date
Oct 25, 2021

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Industry
Other
Function
Customer Service
Hours
Full Time
Career Level
Experienced (Non-Manager)
We are seeking a Seasonal Customer Service Representative to join our team! You will be responsible for helping clients who are experiencing homelessness with daily living skills such as medication management, laundry, security checks, etc. from November 2021 thru March 2022.Responsibilities:Handle customer inquiries and complaintsProvide information about shelter operationsDocument and update customer records based on interactionsQualifications:Previous experience in customer service or working with people diagnosed with behavioral health and substance abuse disordersAbility to build rapport with clientsSpanish verbal ability preferredPositive and professional demeanorExcellent written and verbal communication skills

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