Seasonal Customer Service Representative

Employer
New Hope Housing Inc
Location
Falls Church, VA
Posted
Oct 20, 2021
Closes
Oct 25, 2021
Ref
160100458
Function
Customer Service
Industry
Other
Hours
Full Time
We are seeking a Seasonal Customer Service Representative to join our team! You will be responsible for helping clients who are experiencing homelessness with daily living skills such as medication management, laundry, security checks, etc. from November 2021 thru March 2022.Responsibilities:Handle customer inquiries and complaintsProvide information about shelter operationsDocument and update customer records based on interactionsQualifications:Previous experience in customer service or working with people diagnosed with behavioral health and substance abuse disordersAbility to build rapport with clientsSpanish verbal ability preferredPositive and professional demeanorExcellent written and verbal communication skills