Impact Your Future, While Impacting Your Community. Our Company. Your Career. Together We Transform Lives!GOODWILL OF GREATER WASHINGTON IS A DRUG FREE WORK ENVIRONMENT!Align your passion and purpose at GoodwillGoodwill offers careers in a variety of exciting and interesting fields throughout the greater Washington, DC region. Working at Goodwill offers competitive wages, a sustainable career path, diverse, equitable, and inclusive workplace culture, and makes a lasting and positive impact on our community. It takes Goodwill to do great things. Join our team.POSITION SUMMARY: Responsible for successful completion of a program which trains on all facets of operating a Goodwill retail store and prepares for installation as a General Manager in a store. This position is responsible and will be held accountable for behaving in accordance with divisional and organizational RISE values and expectations.Essential Duties and Responsibilities:1. Work in assigned store(s) under the guidance of the Retail Manager, Production Manager or General Manager to learn the procedures to operate all facets of the retail store and production.2. Upon completion of the training period demonstrate full understanding and adherence to operating standards in the following areas:a. Each of the reports required for store operationsb. Communication requirementsc. Company policesd. Register and cash handling procedures including bank depositse. Merchandising expectations and rotationf. Ordering proceduresg. Salvage handlingh. Productivity standardsi. Employee review processj. Forms in usek. Customer service expectationsl. Staff supervisionm. Schedulingn. Budget managemento. Proper opening and closing of the storep. Security and loss prevention3. Meet with home office positions to learn about how each interfaces with the field including HR, Accounting, Marketing and Transportation.4. Meet with the Training & Employment division to understand and appreciate the mission of Goodwill.Supervisory Responsibility:This position has supervisory responsibility only in the case of specific assignment for such by the VP of Donated Goods and Retail Sales. That responsibility may include the retail and production managers and staff at any assigned store.TermsThis is a temporary assignment as individuals hired for this position are expected to successfully complete this program in its entirety.Required Qualifications:1. High school diploma or equivalent plus two to five years previous retail management experience.2. Ability to communicate in effectively English, both orally and in writing.3. Basic math and computer skills.4. Great customer service skills and the ability to handle customer complaints in a fair, impartial and professional manner.5. Ability to exercise good judgment in handling day-to day situationsPreferred Qualifications: 1. Bachelor's Degree in business related fieldPhysical Demands 1 Medium Frequent lifting and/or carrying of up to 50 pounds prolonged walking and standing are required.Work Environment X Limited Retail store environment infrequently exposed to extreme atmospheric conditions (temperature, noise, fumes, dust, etc.)We are proud to be an EEO/AA employer minority/female/disability/vet. We maintain a drug-free workplace and perform pre-employment substance abuse testing.GOODWILL OF GREATER WASHINGTON IS A DRUG FREE WORK ENVIRONMENT!