Director, Product Management - Business Intelligence & Enterprise Applications
The Director, Product Management leads a product team (typically 5-10) responsible for a specific product group. This role works with a high level of autonomy and discretion. Responsibilities include leading the teams research and product development efforts as well as implementation and execution of the product group strategy, as well as managing and developing their team members. This role develops a comprehensive product strategy, oversees the roadmap and backlog, and establishes the key performance indicators for a specific product group.In addition, the Director, Product Management develops and presents detailed business cases to senior executives and leads business reviews to ensure that the team prioritizes the right work and delivers the most customer value in the fastest time possible. Although the director manages a team and its work on a set of products, they also may have responsibility for their own products and all strategic and tactical work associated with designing and delivering the products within scope of responsibility.Essential Job Functions:People ManagementContinuously builds network of talent inside and outside of FINRADemonstrates and differentiates performance bar across multiple levels and applies to hiring decisionsCreates mechanisms to help onboard all new talent to organization, mentor othersEffectively coaches and gives feedback to direct reports to help develop talent and support career developmentWorks with cross-functional leaders and experts to establish best practices and identify opportunities to improve the product development and delivery processSets and balances goals across team to optimize performance against organization goals and employee developmentApplies performance standards to teamIdentifies resource needs for teamPeople StrategyDescribes strategic importance of vision inside and outside of teamSets and articulates expectations around FINRA values and PM behaviors for team, models behavior and exemplifies FINRA values and PM behaviorsIdentify talent needs to enable execution of product strategyUser Insight & Product DefinitionDevelops deep understanding of the business and product areas across the product domain, as well as the relevant data that can be used to inform key decisionsDefines multiple large, cross-functional and/or highly complex products, often spanning multiple product groups, and identifies gaps and user needs by creating vision, strategy, and requirements documents for productsUtilizes available data or commissions new research to identify user needsPerforms experiments and organizes primary research to uncover additional user valueProvides strategic input into the process of defining a group of products across product domains, utilizing expertise on market trends to determine how to best meet user needsProduct Portfolio ManagementDevelops, manages, and owns the product roadmap for multiple large, cross functional and/or highly complex productsMakes trade-off decisions for multiple products or product groupsDemonstrates expertise across multiple products and understands company-wide assets which facilitates discovery and drives enterprise capabilitiesBuilds partnerships with relevant stakeholder teamsCoordinates with interdependent teams and influences leadership to drive efficienciesBuilds and leverages solid working relationships with business and product stakeholders, UI/UX, architecture, and technology teams to facilitate product and user successOwns and participates in the intake process for their product domainProduct Planning & PrioritizationLeads the product planning process across multiple large, cross functional and/or highly complex products by overseeing the development of requirements documents (user stories, acceptance criteria, use cases) for products or product releasesMaintains a prioritized backlog based on defined user value, aligning with product strategy and resource capacity; uses data and analytics to prioritize the product backlog appropriatelyWorks closely with UI/UX to set the direction for the design of the user experience for their productsDetermines and monitors release goals, prioritization, implementation, and iteration plans for their products according to user valueResolves problems that are escalated during the processCollaborates with senior leadership to identify strategy that spans product groups; working with relevant stakeholders to identify barriers or potential long-term consequences of plans across product groupsProduct DevelopmentFacilitates the development process by reviewing demos with the technology team and validating acceptance criteria for multiple large, cross functional and/or highly complex productsProvides UX/UI approval for their assigned productsTracks the development work and drives resolution of escalated issues and bugs for their productsIdentifies issues that will keep their products from delivering on time or at the right level of quality, assesses alternatives to resolve, builds a plan for resolution, and directly resolves or communicates to leadershipLaunchLeads large and often highly complex product launches by working with relevant stakeholders to develop launch plansIdentifies, reviews, and resolves issues and blockers in partnership with team members that may delay the launch or impede the success of product(s)Coordinates formal UAT where necessaryDevelops product documentation and training materials for users in support of product launchesTracks and reports on product launch metrics, utilizing feedback to drive associated actions and product iterationLeads post-launch reviews and drives incorporation of feedback in future product releasesOperateWorks with internal and external teams and users to identify, classify, and resolve product and product group-level user issuesIdentifies new and innovative methods and metrics for tracking product success, works with the technology team to improve reports and monitoringWorks with stakeholder teams to actively monitor metricsTracks performance trends and gathers user feedback to determine product domain-level gaps, development opportunities, and if necessary, product end-of-life plansRepresents team in product group-level discussions with stakeholdersAttends business reviews, providing critical input and expert insights to inform the business cases, business strategy, and development of new productsBuilds and maintains relationships with key industry thought leaders to improve vision and improve product successTeam Development & Continuous ImprovementProvides coaching and guidance to more junior-level product management team membersWorks with cross-functional leaders and experts to establish best practices and identify opportunities to improve the product development and delivery processFollow, understand, and apply relevant industry trends, research, and best practices in technology and product managementBuilds and maintains relationships with key industry thought leaders to improve vision and improve product successOther Responsibilities:Additional responsibilities as assigned.Education & Experience Requirements:Minimum QualificationsBachelors Degree in Business, Marketing, Engineering, Communications, or related field (or equivalent work experience in a related field)10 years of experience in one or more of the following: product management, project management, business analysis, program management, or product marketing7 years of experience in product and/or experience management5 years of leadership experience with direct report responsibilityStrong writing abilityStrong business acumenExperience with Agile software developmentExperience working cross-functionally in a large organizationExperience working closely with senior leadershipExperience translating data into quantifiable actions/deliverablesPreferred QualificationsMasters Degree in Business Administration or similar advanced degreeCSPO CertificationExperience in the Financial Services industryStrong financial acumenExperience collaborating closely with senior leadershipExperience providing guidance and direction to cross-functional resourcesWorking Conditions:Work performed in an office environment.Extended hours may be required.Other Responsibilities:Additional responsibilities as assigned.Education & Experience Requirements:Minimum QualificationsBachelors Degree in Business, Marketing, Engineering, Communications, or related field (or equivalent work experience in a related field)10 years of experience in one or more of the following: product management, project management, business analysis, program management, or product marketing7 years of experience in product and/or experience management5 years of leadership experience with direct report responsibilityStrong writing abilityStrong business acumenExperience with Agile software developmentExperience working cross-functionally in a large organizationExperience working closely with senior leadershipExperience translating data into quantifiable actions/deliverablesPreferred QualificationsMasters Degree in Business Administration or similar advanced degreeCSPO CertificationExperience in the Financial Services industryStrong financial acumenExperience collaborating closely with senior leadershipExperience providing guidance and direction to cross-functional resourcesWorking Conditions:Work performed in an office environment.Extended hours may be required.To be considered for this position, please submit an application. The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.Please note: If the Apply Now button on a job board posting does not take you directly to the FINRA Careers site, enter www.finra.org/careers into your browser to reach our site directly.FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRAs accommodation help line at 240.386.4865. Please note that this number is exclusively for inquiries regarding application accommodations.Employees may be eligible for a discretionary bonus in addition to base pay. FINRA also provides a variety of benefits including comprehensive health and welfare benefits, life and disability insurance, paid holidays, vacation, personal, and sick leave. FINRA offers immediate participation and vesting in a 401(k) plan with company match. You will also be eligible for participation in an additional FINRA-funded retirement contribution, our tuition reimbursement program and many other benefits. If you would like to contribute to our important mission and work collegially in a professional organization that values intelligence, integrity and initiative, consider a career with FINRA.Important InformationFINRAs Code of Conduct imposes restrictions on employees investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. All of those accounts are subject to the Codes investment and securities account restrictions, and new employees must comply with those investment restrictionsincluding disposing of any security issued by a company on FINRAs Prohibited Company List or obtaining a written waiver from their Executive Vice Presidentby the date they begin employment with FINRA. Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment.You can read more about these restrictions here.As standard practice, employees must also execute FINRAs Employee Confidentiality and Invention Assignment Agreement without qualification or modification and comply with the companys policy on nepotism.Search Firm RepresentativesPlease be advised that FINRA is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to FINRA. All resumes submitted by search firms to any employee at FINRA without a valid written agreement and task order in place will be deemed the sole property of FINRA and no fee will be paid in the event that person is hired by FINRA.FINRA is an Equal Opportunity and Affirmative Action EmployerAll qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other classification protected by federal state or local laws as appropriate, or upon the protected status of the persons relatives, friends or associates.FINRA abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.FINRA abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.2020 FINRA. All rights reserved. FINRA is a registered trademark of the Financial Industry Regulatory Authority, Inc.