Associate Director, Product Management
The Associate Director, Product Management leads a product team (typically 2-3) responsible for a specific product or set of products. This role works with a high level of autonomy and discretion. Responsibilities include leading the teams research and product development efforts as well as implementation and execution of the product strategy, as well as managing and developing their team members. In addition, this role manages the various stakeholders and removes barriers for the team. Although the associate director manages a team and its work on a set of products, they may also have responsibility for their own products and all strategic and tactical work associated with designing and delivering the products within scope of responsibility.Essential Job Functions:People Management establishes network within FINRA, begins to build internal and external networksDemonstrates understanding of performance bar and effectively applies to hiring decisionsEffectively sets expectations and builds robust launch plans for new team membersProvides regular coaching and feedback to direct reports to help grow individual functional skills and leadership capability, with support from senior managersWorks with cross-functional leaders and experts to establish best practices and identify opportunities to improve the product development and delivery processSets goals for individuals to achieve team or function level goalsContinuously improves their knowledge of performance improvement management and holds team members accountable for performanceProvides input into resource planning discussionsPeople StrategyUnderstands and communicates vision for team membersAssesses behaviors and coaches direct reports to demonstrate FINRA values and PM behaviors in their roleIdentify talent needs to enable execution of product strategyUser Insight & Product DefinitionDevelops deep understanding of the business and product areas within the product group, as well as the relevant data that can be used to inform key decisionsDefines multiple products and/or complex products and identifies gaps and user needs by creating vision, strategy, and requirements documents for product(s)Utilizes available data or commissions new research to identify user needsPerforms experiments and organizes primary research to uncover additional user valueProduct Portfolio ManagementDevelops, manages, and owns the product roadmap for multiple products and/or complex productsMakes trade-off decisions for multiple products in a product groupDemonstrates expertise across multiple products which facilitates discovery and drives enterprise capabilitiesBuilds partnerships with relevant stakeholder teamsCoordinates with interdependent teams and influences leadership to drive efficienciesBuilds and leverages solid working relationships with business and product stakeholders, UI/UX, architecture, and technology teams to facilitate product and user successParticipates in the intake process for their product domainProduct Planning & PrioritizationLeads the product planning process across multiple products and/or complex products by overseeing the development of requirements documents (user stories, acceptance criteria, use cases) for products or product releasesMaintains a prioritized backlog based on defined user value, aligning with product strategy and resource capacity; uses data and analytics to prioritize the product backlog appropriatelyWorks closely with UI/UX to set the direction for the design of the user experience for their productsDetermines and monitors release goals, prioritization, implementation, and iteration plans for their products according to user valueResolves problems that are escalated during the processProduct DevelopmentFacilitates the development process by reviewing demos with the technology team and validating acceptance criteria for multiple products and/or complex productsProvides UX/UI approval for the assigned productsTracks the development work and drives resolution of escalated issues and bugs for their productsIdentifies issues that will keep their products from delivering on time or at the right level of quality, assesses alternatives to resolve, builds a plan for resolution, and directly resolves or communicates to leadershipLaunchLeads large and sometimes highly complex product launches by working with relevant stakeholders to develop launch plansIdentifies, reviews, and resolves issues and blockers in partnership with team members that may delay the launch or impede the success of product(s)Coordinates formal UAT where necessaryDevelops product documentation and training materials for users in support of product launchesTracks and reports on product launch metrics, utilizing feedback to drive associated actions and product iterationLeads post-launch reviews and drives incorporation of feedback in future product releasesOperateWorks with internal and external teams and users to identify, classify, and resolve product and product group-level user issuesIdentifies new and innovative methods and metrics for tracking product success, works with the technology team to improve reports and monitoringWorks with stakeholder teams to actively monitor metricsTracks performance trends and gathers user feedback to determine product group-level gaps, development opportunities, and if necessary, product end-of-life plansRepresents team in product group-level discussions with stakeholdersAttends business reviews, providing critical input and expert insights to inform the business cases, business strategy, and development of new productsTeam Development & Continuous ImprovementProvides coaching and guidance to more junior-level product management team membersWorks with cross-functional leaders and experts to establish best practices and identify opportunities to improve the product development and delivery processFollow, understand, and apply relevant industry trends, research, and best practices in technology and product managementOther Responsibilities:Additional responsibilities as assigned.Education/Experience Requirements:Bachelors Degree in Business, Marketing, Engineering, Communications, or related field (or equivalent work experience in a related field)7 years of experience in one or more of the following: product management, project management, business analysis, program management, or product marketing5 years of experience in product and/or experience managementStrong writing abilityStrong business acumenExperience with Agile software developmentExperience working cross-functionally in a large organizationExperience working closely with senior leadershipExperience translating data into quantifiable actions/deliverablesPreferred QualificationsMasters Degree in Business Administration or similar advanced degreeCSPO Certification2 years of supervisory/management experienceExperience in the Financial Services industryStrong financial acumenExperience collaborating closely with senior leadershipExperience providing guidance and direction to cross-functional resourcesWorking Conditions:Work performed in an office environment.Extended hours may be required.To be considered for this position, please submit an application. The information provided above has been designed to indicate the general nature and level of work of the position. It is not a comprehensive inventory of all duties, responsibilities and qualifications required.Please note: If the Apply Now button on a job board posting does not take you directly to the FINRA Careers site, enter www.finra.org/careers into your browser to reach our site directly.FINRA strives to make our career site accessible to all users. If you need a disability-related accommodation for completing the application process, please contact FINRAs accommodation help line at 240.386.4865. Please note that this number is exclusively for inquiries regarding application accommodations.Employees may be eligible for a discretionary bonus in addition to base pay. FINRA also provides a variety of benefits including comprehensive health and welfare benefits, life and disability insurance, paid holidays, vacation, personal, and sick leave. FINRA offers immediate participation and vesting in a 401(k) plan with company match. You will also be eligible for participation in an additional FINRA-funded retirement contribution, our tuition reimbursement program and many other benefits. If you would like to contribute to our important mission and work collegially in a professional organization that values intelligence, integrity and initiative, consider a career with FINRA.Important InformationFINRAs Code of Conduct imposes restrictions on employees investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker-dealers to provide FINRA with duplicate statements for all of those accounts. All of those accounts are subject to the Codes investment and securities account restrictions, and new employees must comply with those investment restrictionsincluding disposing of any security issued by a company on FINRAs Prohibited Company List or obtaining a written waiver from their Executive Vice Presidentby the date they begin employment with FINRA. Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment.You can read more about these restrictions here.As standard practice, employees must also execute FINRAs Employee Confidentiality and Invention Assignment Agreement without qualification or modification and comply with the companys policy on nepotism.Search Firm RepresentativesPlease be advised that FINRA is not seeking assistance or accepting unsolicited resumes from search firms for this employment opportunity. Regardless of past practice, a valid written agreement and task order must be in place before any resumes are submitted to FINRA. All resumes submitted by search firms to any employee at FINRA without a valid written agreement and task order in place will be deemed the sole property of FINRA and no fee will be paid in the event that person is hired by FINRA.FINRA is an Equal Opportunity and Affirmative Action EmployerAll qualified applicants will receive consideration for employment without regard to age, citizenship status, color, disability, marital status, national origin, race, religion, sex, sexual orientation, gender identity, veteran status or any other classification protected by federal state or local laws as appropriate, or upon the protected status of the persons relatives, friends or associates.FINRA abides by the requirements of 41 CFR 60-741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities.FINRA abides by the requirements of 41 CFR 60-300.5(a). This regulation prohibits discrimination against qualified protected veterans, and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.2020 FINRA. All rights reserved. FINRA is a registered trademark of the Financial Industry Regulatory Authority, Inc.