Principal Program Manager TS/SCI - CTJ

Microsoft Corporation
Reston, VA
Oct 23, 2021
Oct 25, 2021
Full Time
Are you passionate about working in an incredibly fast paced environment and working on problems that don't have a defined solution? Do you have experience in the cloud working to deliver solutions to our customers' most challenging problems? If so, please read on We're looking for a strong technical program manager and leader skilled in creative solutions for the mission needs of our Government partners.Azure is the fastest-growing business in Microsoft's history and is the foundation of Microsoft's Cloud Services. Continuing this success, Azure has expanded into the Government space with its mission-critical cloud, delivering breakthrough innovation, mission relevant capability, and world-class security to our Government customers and their partners. With world-class security, protection, and compliance, agencies can accelerate cloud adoption with confidence, with cloud solutions ranging from edge to hybrid, and to hyper-scale environments. Azure Government enables flexibility and agility in cloud solutions for our Government customers, providing innovation, advanced analytics, and an open application platform, that provide the building blocks to rapidly develop, deploy and manage Azure Intelligent Edge and Intelligent Cloud solutions.As we drive to be the leading cloud platform in the world and the world's computer, Azure Global's Sensitive Mission Platform Team is hiring an engineering leader and technical program manager, Director of IT Operations, to drive Azure Government's mission platform operations, service delivery, network and security operations, data migration, and customer experience-all aimed to meet the most challenging mission set in the National Security vertical. Specifically, this position will serve as a key leader in optimizing, innovating, and delivering world class cloud solutions to our Government customers to meet their most pressing needs across their enterprise.**Responsibilities**+ Leader of a team of teams that will encompass all aspects of IT service delivery, network and security operations, data migration, and customer experience.+ Drive the plan and daily execution of delivered IT services for assigned customer programs. Ensure sustained, quality customer experience with these services.+ Drive and effectively manage large strategic and complex enterprise projects, with executive visibility and drive to positive business outcomes.+ Develop and flight follow strategies for world class IT operations that are consistent with Information Technology Infrastructure Library (ITIL), Cybersecurity Maturity Model, and other industry standards. Oversee and manage operations of delivered network and cybersecurity operations.+ Coordinate cross-organization activities to synchronize IT operations needs with engineering, business, and technology development processes. Oversee internal, partner and vendor operations.+ Be process oriented, hyper focused on repeatability and scaling through automation and process improvement.+ Apply best engineering and operations practices to deliver a portfolio of capabilities meeting the highest standards of quality, performance, and resilience.+ Assess and analyze customer requirements to determine and manage operations requirements throughout the product and service life cycle.+ Guide accreditation and compliance teams to ensure IT operations capabilities meet highly regulated government and commercial standards.+ Develop a deep understanding of how top customers use Azure platforms and their need for differentiating technologies and the security requirements of those workloads.+ Engage with colleagues across a large, diverse, and distributed organization to drive decisive action that delivers impactful results.**Qualifications Required:**+ 10+ years of experience in product, project, or program management with large scale services, mission applications, or enterprise IT systems/networks.+ Must have superior interpersonal skills, and be an extremely accomplished communicator, both written and oral.+ Proven team building and project management skills are essential in this role.+ Must be very effective in collaborating with customers and partners, with an understanding of co-engineering practices and process improvement.+ Ability to manage complex, large-scale operations processes and implement quality measures to attain and maintain the highest levels of performance.+ Proven experience with enterprise IT or IT as a Service solutions in the Government space.+ Experience with cloud capabilities, architecture, and technology.+ Experience with Defense & Intelligence systems requirements, architectures, and program management to include classified networks and systems.+ MS in Computer Science, IT Management, Engineering, Cybersecurity, or equivalent.Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.+ Candidates must have an active US Government TS/SCI security clearance and be willing to upgrade to TS/SCI (with polygraph), or have an active TS/SCI (with polygraph). This role will require candidates to maintain the TS/SCI (with polygraph) clearance.+ Citizenship Verification: This position requires verification of US Citizenship to meet federal government security requirements**Preferred:**+ 15 or more years of industry or government experience working the Government market sector serving Local, State, and/or Federal Government agencies. Department of Defense or Intelligence Community experience is beneficial to this role.+ 12+ years of technical Program Management or equivalent experience.+ Experience with cybersecurity operations, accreditation, information assurance, and compliance processes in the Government sector.+ Strong track record of leading innovation and large-scale projects.+ Experience with a metrics-drive mindset and the ability to experiment, learn and improve.+ Extremely detail-oriented and experienced in project management.+ Proven experience in cybersecurity and network operations fields.+ Familiarity with cloud migration, cloud architecture, and cloud service development.+ Education degrees that expand or complement the baseline technical MS such as MS in strategy, MBA, or technical PhD.Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form ( .Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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