Manager, Business Intelligence Systems NF5

Quantico, Virginia
Oct 23, 2021
Nov 01, 2021
Full Time


Marine Corps Community Services (MCCS) is looking for the best and brightest to join our Team! MCCS is a comprehensive program that supports and enhances the quality of life for Marines, their families, and others in the Marine Corps Community. We offer a team oriented environment comprised of military personnel, civilian employees, contractors and volunteers who keep the organization functioning smoothly and effectively.
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The Manager of Business Intelligence (BI) is responsible for the BI Department managing all BI development and support activities throughout Marine Corps Community Services (MCCS). The BI Manager will be the leader and contribute to the development of new concepts, techniques and standards, as they pertain to business intelligence and IT in general. As an expert in the field of business intelligence, the BI manager sets the strategy, procedural and architectural direction for all BI activities for MCCS and ensures all BI activities are performed in a timely manner and within cost, quality and scope expectations.

The BI Manager is also the primary internal and external point of contact (POC) on operations and vendor interactions. Additionally, the BI Manager serves as a senior representative to vendors and collaborates across the Information Technology Directorate (MRI) and the Enterprise on matters pertaining to the achievement of the BI group's goals. Provides oversight to deliver software solutions and services for centralized BI Systems employed by MCCS worldwide. Establishes and maintains high level of team proficiency for BI solutions to include but not limited to: data strategy and governance, operating and capital budgets, data repositories, information security and confidentiality requirements, coding logical procedures, coding efficient queries, report generation, analytics, dashboards, running, configuration, etc. Plans, prioritizes and supervises team tasks for requirements collection, analysis, design, development, testing, deployment, maintenance and system documentation.

Acts as the team leader and the project manager of new application initiatives and upgrades of existing. This include aspects of the Project Management Body of Knowledge (PMBOK) methodology and encompasses planning, requirements gathering, leading, organizing and controlling large and complex projects.

Responsible for guiding and overseeing the physical and logical architecture, design, implementation, and administration of the components that make up the Enterprise Data Warehouse, BI, and Reporting applications and tools. Responsible for system status reporting and change control. Proactively engages with MCCS business and program staffs address system issues and opportunities to improve efficiency and effectiveness. Coordinates and collaborates with related tech staffs and Software System vendors as appropriate to achieve solutions and to provide satisfactory services for the customer.

Establishes and enforces the near and long-term vision for the BI architecture, governance and procedures through development and maintenance of data governance, quality control procedures and best practices to ensure data stored in the data warehouse environment is accurate and secure. Evaluates and recommends appropriate technologies, tools, and methods for enterprise data warehouse functions, BI, and reporting. Fulfills management responsibilities to help departments identify and solve their most critical information, reporting and analytical challenges. Responsible for all management activities including: resource management, project plan creation and maintenance, maintenance of issues logs and prioritization.

Conducts briefings, drafts memos effectively communicating orally and in writing with a commitment to maintain open lines of communication with direct reports and other departmental associates. Prepares detail status reports indicating accomplishments for the reporting period as well as identifying any project related issues. Conducts weekly meetings with project members to discuss any project related matters as well as providing business related information. Conducts periodic meetings with management. Ensures that project schedules and requirements are established and tracked on regular basis. Keeps abreast of technological changes and innovations in the data processing field.

Follows up on work effort to ensure conformance to MCCS and DoD guidelines and access security. Serves as a SME and direct advisor to senior leaders in the organization. Plans, organizes work, and manages internal procedures and resources to ensure maximum productivity and economies. Pursues action to ensure follow through on maximizing productivity and economies. Analyzes programs on a regular basis, and prompts initiation of corrective action. Develops strategies, roadmaps and long-range plans in conjunction with internal operating directives, and exercises internal personnel management authorities as delegated by the MCCS Director.

Supervises full performance level IT staff to include: assigning, distributing, evaluating work; coaching, counseling, tutoring, and mentoring employees; approving and disapproving leave, recommending and completing personnel actions, recommending and completing performance reviews, recommending and administering discipline, recommending and administering incentive awards, signing timecards and training employees.

Travel Required

25% or less - Varies

Supervisory status

Promotion Potential


Conditions of Employment

  • See Duties and Qualifications



Bachelor's degree in Computer Science, Information Technology or related field and ten years of progressively technical experience as Supervisor or Manager of a Business Intelligence or Reporting department, with prior experience as Senior Systems Analyst, Senior Programmer Analyst, and at least eight years of experience as the project manager of large and complex projects is required, and of progressive managerial or supervisory experience leading a team of four or more software developers, or an appropriate combination of education and experience that demonstrates possession of knowledge and skill equivalent to that gained in the above, or appropriate experience that demonstrates that the applicant

has acquired the knowledge, skills and abilities equivalent to that gained in the above. Demonstrated experience leading the implementation of Business Intelligence solutions and Data Warehouses. Skill in one or more of major Extract, Transform and Load (ETL) tools and their administration. Skill in one or more of the major BI Reporting tools and their administration. Skill in one or more of major metadata tools and their administration. Proficient in one or more of major OLAP tools and their administration. Pose a conceptual understanding of Dimensional Modeling. Proven ability to understand and navigate through organizational politics. Significant experience with MS Project and Microsoft Office Project Server as evidenced by reference to complex project plans created.

This is a highly visible position which requires a proven expertise in building and leading teams. The successful candidate will be a visionary and effective communicator who has the ability to take charge and inspire with a compelling vision. Must be able to work independently and manage multiple task assignments. Strong oral and written communication skills, including presentation skills (MS Visio, MS PowerPoint). Strong problem solving and troubleshooting skills with the ability to exercise mature judgment. Eagerness to mentor junior staff. Experience providing oversight support to the development team.

Strong understanding of and functional knowledge of business intelligence and decision support systems for various business activities such as: finance and accounting, retail, human resources and Morale, Welfare and Recreation Programs. Knowledge of and hands-on software development experience using Oracle PL/SQL is required. Experience with Oracle RDBMS, Oracle Warehouse Builder and COGNOS Framework Manager Hands is preferred. Experience with program management is a plus. Strong oral and written communication skills are required. Strong analytical and reporting skills are required.

As an authorized and privileged user of Department of Defense Information Systems must possess or receive Information Assurance awareness by completing the Security+ Certification as a condition of access within six months of employment, and thereafter must complete annual Information Assurance awareness training.

Eligible for incremental telework as determined by MR/MF policy.


Additional information

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in an employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis.

It is Department of Navy (DON) policy to provide a workplace free of discrimination and retaliation. The DON No Fear Act policy link is provided for your review:

As part of the employment process, Human Resources Division may obtain a Criminal Record Check and/or an Investigative Consumer Report. Employment is contingent upon the successful completion of a National Agency Check and Inquiries (NACI). For all positions requiring access to firearms or ammunition, the Federal Government is prohibited from employing individuals in these positions who have ever been convicted of a misdemeanor crime of domestic violence, or a felony crime of domestic violence adjudged on or after 27 November 2002. Selectees for such positions must submit a completed DD Form 2760, Qualification to Possess Firearms or Ammunition, before a final job offer can be made.

Direct Deposit of total NET pay is mandatory as a condition of employment for all appointments to positions within MCCS.

Required Documents:

*Education/certification certificate(s), if applicable.

*If prior military, DD214 Member Copy

This activity is a Drug-free workplace. The use of illegal drugs by NAF employees, whether on or off duty, cannot and will not be tolerated. Federal employees have a right to a safe and secure workplace, and Marines, sailors, and their family members have a right to a reliable and productive Federal workforce.

Involuntarily separated members of the armed forces and eligible family members applying through the Transition Assistance Program must submit a written request/statement (may be obtained from the MCCS Human Resources Office) and present ID card with "TA" stamped in red on front of card.



How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application/resume and supporting documentation will be used to determine whether you meet the job qualifications listed on this announcement. This vacancy will be filled by the best qualified applicant as determined by the selecting official.

Background checks and security clearance

Security clearance
Not Required

Drug test required

Required Documents


If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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