Automotive Service Advisor - Elkton Ford

HERTRICH Family of Automobile Dealerships
Elkton, MD
Oct 22, 2021
Oct 24, 2021
Full Time
Automotive Service Advisor / Service Writer - Full TimeHertrich Family of Automobile Dealerships seeks an energetic Automotive Service Advisor to enhance our world class service team- Are you looking for spectacular growth opportunities?- Do you thrive in a fast-paced environment where you have unlimited career potential?- Are you an enthusiastic individual who wants to work for a mission driven company?Then our Company is the right fit for you Hertrich Family of Automobile Dealerships, the largest automotive group in Delaware and the Eastern Shore is seeking a Service Advisor to join our professional team. Our Automotive Service Writer is responsible for overall commitment to client services for our dealership clients. In this position, you will use networking and client relationship skills to sell the Company's servicesHertrich offers:Extremely Competitive SalariesMedical, Dental, Vision, Accident, Cancer, Disability, & Life PlansPaid VacationPaid HolidaysPersonal Days401K Plan with Employer MatchEmployee Purchase DiscountsAuto Service Advisor / Writer Duties Include but are not limited to:Meet and Greet Service Customers promptlyAnswer incoming service calls and schedule appointmentsAdvise customers of estimated service/repair costs and anticipated completion timeCoordinate repairs/service orders with TechniciansRecord and report issues to the Department SupervisorEnsure complete customer satisfaction by getting it right the first timeSuggest appropriate additional service to the customerOther duties as directed Automotive Service Advisor Qualifications:Must be a customer-oriented, self-motivated team playerPrior sales and/or customer service experience requiredPrior up-selling experience a plusMust be computer literateHigh School Diploma or GED requiredMust be available to work a flexible schedule that will include some evenings and SaturdaysMust have a valid driver's license and few to no points on driving record."Offers of employment are conditional. Candidates must successfully complete a Pre-Employment Drug Screening, Criminal Background Check, and Motor Vehicle Record Check. A criminal record will not automatically disqualify an applicant from employment. We are a drug-free workplace. We are an EEO/ AA employer. Job seekers will be given consideration without regard to their disability or protected veteran status."