Supervisor, Craft Crew (Heavy Cleaning Ops)

Washington D.C
Oct 22, 2021
Oct 30, 2021
Full Time
Minimum Qualifications

  • High school diploma or possession of a General Equivalency Diploma (GED)

  • Four (4) years of technical work-related (heavy cleaning, pressure washing exp, stain removal), experience in heavy cleaning equipment operations and use of high-powered cleaning equipment.

  • Some supervisory and or leadman experience.
  • Experience operating various types of lifts.

  • Possession of a valid motor vehicle operator's permit
  • RWP Level IV Certification within one year of hire

Medical Group
Satisfactorily complete the medical examination for this position, if required. The incumbent must be able to perform the essential functions of this position either with or without reasonable accommodations.

Mission Essential Designation
  • In accordance with the Washington Metropolitan Area Transit Authority's Continuity of Operations Plan (COOP) this job has been identified as critical to mission essential functions. Incumbents in this role may be required to report to or continue to work in the event of authorized office closings or service suspensions due to severe weather, natural disaster, fire, operational emergencies or related events.


The Supervisor, Craft Crew for Heavy Cleaning Equipment Operations is part of a broader team of supervisory staff responsible for implementing the inspection, repair, and renovation of facilities throughout the Metro system. This role supervises the heavy cleaning equipment operator crew who operate high powered cleaning equipment such as floor scrubbers, motorized, automatic and mechanical lift devices, and other heavy machinery with various attachments.

  • Supervises employees in heavy cleaning equipment operations and develops schedules for inspection, and rehabilitation in WMATA facilities. Conducts daily toolbox meetings, develops job specific safety plans, performs safety audits and safety conversations, and opens Maximo tickets when performing Station Rehabilitation tasks. Participates as a member of a Local Safety Committee and performs incident investigations. Reviews maintenance processes and procedures from a safety perspective and recommends improvements.
  • Supervises subordinate staff, recommends applicant selection, disciplinary actions, and grievance resolution. Assigns duties, directs work, and approves leave requests and time sheets. Performs on-site quality inspections and monitors work performed by contractors and internal staff; ensures compliance with established standards. Acts as site supervisor or coordinator to interact with and support other maintenance and operations functions. Analyzes work volume, staffing requirements and recommends measures to enhance performance and productivity.
  • Trains employees using applicable technical data, tools, precision measuring equipment, special equipment, test instrumentation, corrective maintenance programs and procedures. Provides instruction on safety and environmental requirements and methods to minimize at-risk behaviors, avoid injuries and property damage. Teaches techniques for identifying and correcting safety hazards. Enforces compliance with personal protective equipment requirements and the roadway worker protection program.
  • Purchases materials, parts and tools, ensuring their proper use, care and security. Complies with established procurement policies and procedures.
  • Prepares and completes accurate oral, written, and electronic reports and documentation; ensures easy retrieval of information for statistical and management purposes.
  • Supports severe weather and other emergency response efforts, provides immediate maintenance support to protect assets.

  • Accurately maintains the Authority's Maintenance Management database. Enters work performance data, monitors work orders and backlog, assesses equipment performance trends, and predicts future maintenance requirements.
  • Attends and passes the required safety training classes and continuously maintains current knowledge of industry best practices. Ensures subordinates pass required training, maintain their required certifications and that they perform assignments according to established safety practices and maintenance guidelines.

The essential duties listed are not intended to limit specific duties and responsibilities of any particular position. Nor is it intended to limit in any way the right of managers and supervisors to assign, direct and control the work of employees under their supervision.

Evaluation Criteria

Consideration will be given to applicants whose resumes demonstrate the required education and experience. Applicants should include all relevant education and work experience.

Evaluation criteria may include one or more of the following:
  • Skills and/or behavioral assessment
  • Personal interview
  • Verification of education and experience (including certifications and licenses)
  • Criminal Background Check (a criminal conviction is not an automatic bar to employment)
  • Medical examination including a drug and alcohol screening (for safety sensitive positions)
  • Review of a current motor vehicle report


WMATA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable federal law.

This posting is an announcement of a vacant position under recruitment. It is not intended to replace the official job description. Job descriptions are available upon confirmation of an interview.

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