Housing Services Specialist Iv

Fairfax, Virginia
$63,213.07 - $105,355.12 Annually
Oct 23, 2021
Nov 06, 2021
Full Time
Job Announcement

The Eviction Prevention and Intervention Unit of the Department of Neighborhood and Community Services will help support access to affordable housing and housing stability through community outreach, project support, technical assistance, case management, and landlord outreach and engagement.

Serves as a key member of this team, designing and implementing programs and initiatives, and providing outreach, technical assistance, and client support. In addition to other time-limited programs, processes rental assistance requests through the online Landlord Portal, works with landlords to assess tenant eligibility for assistance and determining relief amounts. Engages with community residents and landlords in a variety of settings to promote awareness of housing-related programs and other human services and help address housing-related issues. Provides technical assistance to county staff who provide housing-related services and assistance, serving as a subject-matter expert on housing programs and eligibility. Provides limited case management for clients seeking housing and related basic needs assistance, supporting Coordinated Services Planning when necessary.

May supervise other members of the team.

Supports the implementation of Fairfax County’s One Fairfax policy by being committed to inclusion of diverse ideas and perspectives in management practices, transparency in decision making processes, and a focus on addressing disparities through affordable housing and housing stability.

Note: Salary will not exceed the midpoint of the advertised salary range.

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position description.)

Oversees program functions designed to maximize self-sufficiency and promote upward mobility among residents;
Manages a group of highly skilled and specialized staff;
Participates in the development, revision and documentation of policies and procedures, training programs, manuals and handbooks pertaining to the program supervised, which integrate federal, state and local regulations;
Develops and implements initiatives such as outreach and education to program participants;
Plans and sets goals and priorities for the program and staff managed;
Analyzes program progress and recommends and implements corrective action when necessary;
Prepares budgets for assigned program;
Prepares, or oversees preparation of grant proposals;
Prepares and presents items to the Fairfax County Redevelopment and Housing Authority (FCRHA), Board of Supervisors, other agencies, community partners, clients and the public to make recommendations and/or to explain housing programs and procedures;
Participates in the development of Requests for Proposal, evaluation of proposals and selection of contractors to provide services in support of the assigned program;
Administers and monitors contracts as necessary;
Prepares county, state and federal reports;
Analyzes acquisitions and develops relocation plans, project timetables and procedures;
Provides technical assistance and advice to staff on relocation regulations, procedures, real estate principles, fair housing laws, zoning and acquisition procedures;
Manages staff to ensure all aspects of property rehabilitation from the initial acquisition of the property through the financial, contractual, contractor management, construction and final approval processes;
Reviews determination of income, eligibility and other requirements for program participants;
Reviews potential acquisitions, rehabilitations and demolitions for replacement and relocation requirements;
Reviews legal documents, and coordinate the real estate sale process from contract signing through settlement;
Supervises the real estate purchase process with owners and developers to program participants from contract signing through settlement;
Engages colleagues, customers, and all others in a manner that promotes trust, effective exchange of ideas and productive work experiences;
Resolves conflicts to enforce housing program rules and regulations;
Attends hearings/conferences with applicants and clients to discuss eligibility or possible termination from assistance;
Monitors properties to identify and address residents’ health, safety and security concerns;
Participates in investigations of alleged incidents of program abuse;
Mediates an appropriate solution to mutual concerns of clients and landlords;

Required Knowledge Skills and Abilities

The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

Extensive knowledge of and ability to interpret, implement and apply federal, state and local housing assistance and/or relocation regulations;
Extensive knowledge of the county’s human services system and self-sufficiency resources available to HCD clients;
Extensive knowledge of property management and/or real estate principles (may be required, depending upon area of assignment);
Knowledge of human service facilities and programs available to county residents;
Knowledge of real estate law, practices and regulations, and those pertaining to right-of-way determination (may be required, depending upon area of assignment);
Extensive knowledge of the issues involved with the client pool served;
Ability to communicate effectively both orally and in writing including public speaking; Ability to effectively manage and train staff;
Ability to negotiate, mediate and resolve conflicts;
Ability to evaluate bids, administer contracts and monitor contractor work;
Ability to analyze complex issues and make recommendations and independent decisions;
Ability to anticipate and resolve problems;
Ability to develop, recommend and implement policies and procedures;
Ability to establish and maintain effective, cooperative working relationships with clients and professionals in the residential, legal, business and human services communities;
Ability to manage a variety of projects and meet deadlines;
Ability to develop grant proposals;
Ability to use current computer applications;

Employment Standards

Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for: Any combination, experience, and training equivalent to:)
Graduation from an accredited four-year college or university with a bachelor's degree in sociology, psychology, public administration or a related field; PLUS
Five years of experience in the field of human services, Choice Voucher, real estate, homeownership, relocation or property management.

The appointee to this position will be required to complete a criminal background and Child Protective Services Registry check to the satisfaction of the employer.

All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs will still be subject to the weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.

  • Four years of demonstrated experience supporting residents and other stakeholders regarding affordable housing, benefits programs, and/or emergency financial support programs.
  • Demonstrated ability to function independently, make informed decisions, and meet multiple deadlines in a fast paced environment.
  • Experience with and knowledge of federal, state and local laws governing subsidized housing programs and public assistance programs.
  • Experience with and knowledge of American Disability Act (ADA) and Fair Housing regulations.
  • Ability to interpret and apply complex policies and procedures in the planning, implementation, and management of projects.
  • Clear and concise oral and written communication skills.
  • Excellent organizational and interpersonal skills.
  • Experience using systems and databases, including but not limited to Microsoft Office Suite (Outlook, Word, Excel, Publisher, PowerPoint, and Access).
  • Certification in one or more of the following topics: Housing Quality Standards (HQS), Section 504, Fair Housing.

Work is generally sedentary in nature. However, incumbent may be required to do some walking, standing, bending, and carrying items up to 25 pounds. Ability to operate keyboard-driven equipment. Ability to communicate verbally and in writing. Sufficiently mobile to attend meetings at various locations and make presentations to county staff and community. All duties performed with or without reasonable accommodations.

Panel Interview and may include a practical exercise.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

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