Sr. UX Designer

Employer
Amazon.com, Inc.
Location
Arlington, VA
Posted
Oct 20, 2021
Closes
Oct 23, 2021
Ref
153013573
Hours
Full Time
The Amazon People Engine team is building cutting edge solutions to enable employees and managers to self-serve changes across all human resource processes. Join us in building an innovative technology using Amazon Web Services to meet the complex and unique demands of managing more than 2,000,000 employees globally; onboarding more than 100,000 employees in four weeks. The Amazon People Engine Experience Design team is looking for a Sr. UX Designer with a passion for improving the customer experience and driving high-visibility programs that will impact product designs used by millions of people. In Amazon People Engine, our customers are every single Amazon employee, plus those looking to join us. We create innovative products and experiences for employees throughout their career at Amazon. You will advocate for our customers and evangelize your findings to senior executives, stakeholders, and team members. Your most important mission is to ensure that we're doing what's right for Amazon employees and prospective employees. Our growing team does/will include UX Research, Design and Prototyping. We work on projects ranging from rapid iterative UX Design on tactical projects, to major strategic efforts that rethink how we provide support to our employees. We work together with internal stakeholders to create user experiences that help, surprise and delight. We are looking for a highly-determined, highly-curious, entrepreneurial, and experienced UX Designer to lead new initiatives and help drive design strategy. This person will work collaboratively with a team of product managers, engineers, executives, as well as UX leadership, a team of passionate and creative UX designers, researchers and design technologies to improve how employees interact with their job and Amazon. You'll drive UX design from early-stage concepts all the way through final delivery and launch. Candidates must be responsive, flexible and able to succeed in a fast-paced environment with a high-degree of independence and ownership to thrive in collaborative work environments while raising the bar for user experience and accessibility. In return, we can offer you a great team to work with. You will join a growing team of designers, prototypers and researchers who shape and simplify the experiences of our employees, managers and human resources teams through a human-centered design process that balances data, user insights, problem solving, UX and visual design, and accessibility. You'll have some very interesting challenges and projects. You'll be able to create solutions that scale utilizing multiple tools to communicate your ideas such as journey maps, user flows, storyboards, wireframes, prototypes, mockups, pattern systems and design specifications. You'll also have a voice in defining your development path, and focussing where you think you'll have most impact and motivation. You'll be able to grow in this role. You'll have impact - our leadership are passionate about UX, and they want to review our work, and the experiences we're working on. Responsibilities Create elegant and intuitive user experiences by incorporating user insights, business requirements and technical constraints. Lead the planning and strategic phases of a project. Proactively pitch new CX ideas, backed by a strong, well-articulated rationale. Quickly and iteratively create user flows, wireframes, prototypes, high fidelity mockups with detailed visual design specifications for mobile, and web interfaces throughout the design process. Independently deliver UX solutions for problems of large scope and complexity. Work through ambiguity, and adapt your approach to meet the needs of multiple stakeholders. Be a champion for user-centered design by partnering with researchers to test your solutions in front of users; and be willing to build lightweight prototype, conduct scrappy and quick user testing on your own if required. Present design work to UX, Product, and Engineering teams, as well as stakeholders and executive leadership. Contribute to user experience design guidelines and development best practices and standards at Amazon Design Community. Proactively mentor and lead other designers. Partner with other teams to influence UX patterns across Amazon systems 6+ years of design experience An available online portfolio PhD or equivalent Master's degree plus 5+ years of research experience in a quantitative field 3+ years experience investing the feasibility of applying scientific principals and concepts to business problems and products Demonstrated ability to successfully deliver against role responsibilities, working with minimal guidance and direction in a fast-pace environment. Strong portfolio of past work experience and deliverables: demonstrating impact, including generative and evaluative research, and showing track record of managing and executing large research efforts from start to finish. Exceptional problem-solving abilities and solid design instincts who can translate user and business needs into fantastic solutions. Excellent communication, presentation, and interpersonal skills. Strong visual design skills to complement your UX skill. A strong track record of iterative design, working closely with product and tech partners from inception through implementation. Ability to work gracefully and have a bias for action in a fast-paced, sometimes ambiguous environment. Ability to drive the design review cycle and close on design requirements independently. Fluency in best design practices across mobile, web platforms and devices, as well as strong knowledge of usability principles and techniques. Experience with UX design for complex workflows for niche enterprise user bases (eg technical users, business teams, management, employees, etc.). Ability to generate interactive prototypes in HTML, JavaScript, & CSS or with tools such as Figma, Sketch and Invision. Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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