Accounts Receivable Clerk

Merchants Terminal
Baltimore, MD
Oct 21, 2021
Oct 23, 2021
Full Time
Summary: The purpose of the Accounts Receivable (A/R) Clerk is to is to post customer payments by recording cash, checks, and credit card transactions. The A/R Clerk works with customers and updates payment status, enters received payments in the MTC database and initiates collection process for past due accounts including recap billing. This includes communication with banks, customers, and internal departments to validate and verify payments, and apply payments to appropriate invoices. The A/R Clerk must project a positive image to MTC customers (internal and external) and maintain expected workload as outlined in MTCs KPI indicators. This includes having 90% customer or client contact on all past due accounts in order to maintain a clean aging account. Essential Duties and Responsibilities: Maintains accurate and updated Accounts Receivable information for clients by collecting and posting cash and checks. Maintains clean aging account status, initiating collection activities by contacting customers that have exceeded terms of their payment schedule and have past due accounts, maintaining expected performance indicators per outlined MTC expectations. Verify and validate payments, applying posted cash to appropriate bill or invoice. Responsible for billing all recap invoices and sending monthly billing statements to customers. Identify and trouble shoot discrepancies between accounting records; researching and resolving errors by communicating with the bank, customer, or internal departments/personnel. Manually files customers account information for record retention. Other Duties and Responsibilities: Maintain a clean work environment, may include picking up trash or cleaning spills. Other duties may be assigned to fulfill MTCs objectives. Knowledge, Skills & Abilities: The employee must have good working knowledge of English and basic math skills. The employee must have a high school diploma or equivalent. Two years of office experience is required. Prior accounting experience preferred. Customer service experience preferred. Work Environment: The work environment is indoors in a controlled temperature and office environment. The floor surfaces are carpeted in office areas and conference rooms with vinyl floor covering typical in bathrooms and break rooms. Work Hours: The work schedule is 5 days a week, 8 hours a day. Start time varies. Work hours and shifts are subject to change depending on operating business conditions and needs. The employee may be required to work overtime and holidays or weekends. Physical and Mental Demands: Sedentary, exerting up to 10 pounds of force occasionally, or negligible amounts of force frequently, to move paperwork and miscellaneous office equipment. This job also requires constant sitting. The employee must know and follow proper office and safety protocols, MTC grooming, hygiene, and dress code requirements. The employee must understand, retain, and apply A/R processing knowledge to participate in Corporate Finance initiatives and service delivery. Perform mathematic functions, analysis and writing skills to reconcile account information and maintain accurate payment status. Proficient using Solomon software application if no experience must be proficient within 90 days of hire. The employee must possess a solid and consistent ability to perform work accurately and thoroughly to minimize and/or eliminate errors. Supervisory Responsibilities: None PI150170812

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