Call Center Representative

Victory Van Corporation
Sterling, VA
Oct 18, 2021
Oct 23, 2021
Customer Service
Full Time
Job Description We are seeking an onsite Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. This position serves as the single point of contact for clients during the transfer of goods from origin to destination. As the liaison between the sales representative, operations, and the customer, you will coordinate all aspects of the move to ensure high quality service and delivery. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services "A cents € 1 Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients over the phone Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Company Description The professional movers at Victory Van Corporation have been a leader among moving companies in Alexandria, VA and surrounding areas since the business was founded in 1928 as the Federal Storage Company of Washington, DC and then renamed to Victory Van Corporation in 1945.

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