Director of Account Manager

EPAM Systems
Washington, DC
Oct 21, 2021
Oct 23, 2021
Full Time
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.DescriptionYou are strategic, resilient, engaging with people and a natural self-starter. You have a passion for solving complex problems and have years of experience in the CPG and Retail industries. If this sounds like you, this could be the perfect opportunity to join EPAM as a Director of Account Management. Scroll down to learn more about the position's responsibilities and requirements.Req. #265715810What You'll DoCreate business strategies to successfully achieve client business goals:Act as the Account Manager with clients, internal teams and BU Heads / Sales LeadsAlign with EPAM Account Managers and Account Management Senior Leadership to co-develop / support Account plans and strategies for delivery, growth, and client satisfactionServe as the engagement architect, responsible for account plans and strategies, and work directly with client product, marketing, and/or IT teams to position the engagement and EPAM for successUnderstand the intersection between technology, customers, and businessServe as an expert Consultant leading Business Transformation/Product strategies and roadmapsStay abreast of current and emerging trends, unique opportunities and challenges of the space/markets and geographies in which the clients operate, and how it affects clients' business and initiativesDevelop and oversee delivery approaches:Work closely with project/program management to ensure successful delivery through an integrated delivery modelResponsible for shaping solutions and properly scoping / pricing engagements, establishing optimal operating models and project team organization, and leading the transition from the sales process to the delivery phaseServe as the product owner; partner with clients to help craft the product vision and roadmaps and create compelling customer value propositions and strategiesBuild successful relationships:Establish and cultivate strong relationships with clients at senior levels as well as external and internal partners to maximize growth within an account/client portfolioDevelop effective relationships with key internal executives, BU heads, Solution SME's, and Sales and Delivery LeadersDeliver on EPAM's growth and performance objectives:Drive account revenue within the client / account portfolio as well as accelerate opportunities to influence and sell-in end-to-end EPAM servicesAlign with EPAM BU's goals and objectives, support company financial goals by achieving revenue and profit targetsSupport sales / pre-sales activities by acting as the lead to assess opportunities, respond to RFP's, create proposals and presentations, establish relationships with clients and prospective clients, and help to close / sign new dealsRequirements5-10 years of demonstrated track record of developing and growing client relationships and leading teams delivering end-to-end solutionsKnowledge of technical platforms, business models, subject matter, and trends - with a general industry focus including Retail & CPG industriesStrong problem solving and creative thinking abilitiesAbility to operate at the strategic level, yet being close enough to the details to add value to clients and be a real support to the teamExperience in managing and monitoring performance metrics across large scale accounts and account portfoliosExceptional leadership/management skills and superb oral and written communication skills, with seasoned presentation skillsStrong industry knowledge or experience with particular emphasis on strategy, consulting, team management and product developmentStrong interpersonal and communication skillsTrack record of leading teamsProven ability to manage client engagements under high stress to successful completionSound business acumen; strategic skills; common senseEffectively manages up and downStrong negotiation skillsBachelor's degree or higherMinimal Travel (Up to 25%)What We OfferMedical, Dental and Vision Insurance (Subsidized)Health Savings AccountFlexible Spending Accounts (Healthcare, Dependent Care, Commuter)Short-Term and Long-Term Disability (Company Provided)Life and AD&D Insurance (Company Provided)Employee Assistance ProgramUnlimited access to LinkedIn learning solutionsMatched 401(k) Retirement Savings PlanPaid Time OffLegal Plan and Identity Theft ProtectionAccident InsuranceEmployee DiscountsPet InsuranceAdditionalDepending on the position, EPAM employees may need to work at a client worksite or an EPAM office. To protect employees and help communities fight the COVID-19 pandemic, vaccination is required to visit a EPAM office in the US, and many of our clients have similar policies in place. Due to this, a COVID-19 vaccination may be necessary and when applicable, specific details will be discussed during the interview process which may include providing proof of vaccination. For candidates with exceptional circumstances that prevent them from getting the COVID-19 vaccine, we will offer alternative reasonable accommodation, where possible, which should be coordinated by your recruiter and discussed directly with an HR RepresentativeThis position operates in a remote capacity, but you must live within driving distance to an EPAM office. Your recruiter will discuss specific details about work location during the initial interview processApply