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Local Government & Education Relationship Manager - Mid-Atlantic

Employer
Cigna
Location
Mclean, VA
Closing date
Oct 23, 2021

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Industry
Other
Function
Management, Program Manager
Hours
Full Time
Career Level
Experienced (Non-Manager)
Role SummaryMature Government & Education markets have dynamics that require additional resource support from the G&E segment beyond that of a GEDL. These market dynamics include an existing book-of-business with a significant number of anchor/strategic G&E clients to renew during a bid cycle, deploy bid extension strategies and improve specialty product penetration outside of a bid cycle; ongoing opportunities to acquire new business below 2.5K ee's; and to support local market G&E expansion strategies where business conditions warrant. In addition, the position requires the ability to build strong external relationships with elected officials and community leaders through community events, association events and local market events.The Government & Education Manager (GEM), reporting to the market aligned GEDL, will have responsibility for addressing these dynamics including working with Client Managers to support renewal strategies, bid extension strategies and specialty product penetration for defined strategic/anchor existing clients as determined by the Market President and GEDL; accelerating growth and retention for new and renewal business for opportunities withThe GEM will be responsible for execution of all aspects of the Government & Education sales process for opportunitiespipeline/prospect developmentpre-RFP work: FOIA requests, minority vendor strategiespoint of contact for ProcurementRFP strategy and execution including finalist presentationsBid extension strategiesConsistent with the G&E shared distribution model, the GEM will work in conjunction with market NBMs, CMs and Dental Sales Managers in theRole ComponentsSupport the market to achieve net medical and dental membership growth, profitability and persistency objectives forSupport the market on retention of defined strategic/anchor G&E clients as well as specialty penetration.Maintains market/competitive knowledge on competitive trends and differentiators.Effectively collaborates with GEDL on market level G&E strategies.Maintain in-depth knowledge of Cigna products/services across all product lines (HealthCare, Dental, Behavioral, Pharmacy, Medical and Condition/Disease Management, Lifestyle Management Programs, Incentive Programs, etc.)Maintains good understanding and application of underwriting principals. Deploys G&E training to non-G&E market aligned underwriters who supportMaintains a deep understanding of the G&E pre-RFP strategy and the sales process working in strong alignment with the G&E presale and proposal teams.Represents Cigna well in market based events (client & consultant forums, annual enrollment, etc.), association events and community events.QualificationsCollege Degree or years equivalent related experienceExisting Local government and/or community relationships strongly preferredExperience working with clients in the government and/or education space strongly preferredProficient knowledge (min 5 years) in healthcare / managed care business; to include many or all of the following: public sector procurement, product knowledge, underwriting principals, risk and financial analysis skills, marketing processes, sales practices, account management and knowledge of administrative operationsExcellent communication, negotiation and influencing skillsUnderstanding of the public sector and demonstrated community relationshipsStrategic and financial savvy; ability to partner with GEDL and Market Sales Leadership to growDemonstrated planning/organizational skills; ability to plan for both the long and short term; drive priorities and resultsDemonstrated ability to foster strong working relationships; demonstrates leadership within a heavily matrixed environmentExcellent verbal and written communication skills; confident and credible presenterMust be based in 1 of 3 Cigna locations: Baltimore, MD; McLean, VA; Richmond, VA.This role is WAH/Flex which allows most work to be performed at home. Employees must be fully vaccinated if they choose to come onsite.About CignaCigna Corporation exists to improve lives. We are a global health service company dedicated to improving the health, well-being and peace of mind of those we serve. Together, with colleagues around the world, we aspire to transform health services, making them more affordable and accessible to millions. Through our unmatched expertise, bold action, fresh ideas and an unwavering commitment to patient-centered care, we are a force of health services innovation. When you work with us, or one of our subsidiaries, you'll enjoy meaningful career experiences that enrich people's lives. What difference will you make?Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.If you require reasonable accommodation in completing the online application process, please email: SeeYourself@ for support. Do not email SeeYourself@ for an update on your application or to provide your resume as you will not receive a response.

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