In Room Dining Server(part-time) Washington DC-The Wharf

Employer
holidayinn
Location
Washington, DC
Posted
Oct 21, 2021
Closes
Oct 23, 2021
Ref
156407088
Function
Food Service, Server
Industry
Healthcare
Hours
Full Time
b'ABOUT USnnnInterContinental Washington DC-The Wharf is the newest addition to the reimagined Wharf neighborhood. Perfectly placed on the beautiful Potomac River, InterContinental Washington DC xc2xa0xe2x80x93The Wharf enjoys the most incredible waterfront views of DC Modern luxury, culture, and a rich history combine in the Wharf neighborhood to create a perfect atmosphere for guests and locals alike.nnOur convenient location means getting here and getting to center city has never been easier.xc2xa0 InterContinental Washington DC-The Wharf has immediate access to major roadways, is blocks away from public transit stops, and a short five miles away from the Reagan National Airport.nnFor 70 years, the InterContinentalxc2xae Brand has been writing the story of international travel and showing guests the InterContinental Life through personalized service, memorable, one of a kind experiences and global etiquette. We are looking for passionate people who are charming, confident and internationally-minded to ensure we continue the story of making great things happen at InterContinental Washington DC-The Wharf.nnnYOUR DAY TO DAYnnn * Complete guest payment transactions as outlined in cash and charge procedures.xc2xa0 Document legibly the guestxe2x80x99s order information on guest checks.n * May answer room service phones and record orders; utilize up-selling techniques to increase sales.n * Promote teamwork and quality service through daily communication and coordination with other departments.xc2xa0 Coordinate VIP deliveries with appropriate departments.xc2xa0n * Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.xc2xa0 xc2xa0xc2xa0n * Delivers and serves food and beverages to hotel guestxe2x80x99s room; set up and serve the order in the guestxe2x80x99s room according to specifications and standards.n * Describe all menu items; methods of preparation and prices as needed.xc2xa0 Work within policy to accommodate guestxe2x80x99s special food requests.n * Performs set-up and closing side-work; stock service station, make coffee, etc.xc2xa0 Preset trays as necessary; prepare flatware xe2x80x9croll-upsxe2x80x9d.n * May be required to retrieve trays from guest rooms and hallways within prescribed time period.n * May assist with other duties as assigned.n * May be required to work nights, weekends, and/or holidays.nnxc2xa0nnnWHAT WE NEED FROM YOUnnnDeliver room service food and beverage orders to guest rooms; also assist in the maintenance of room service area and equipment.nnAt InterContinental Hotels & Resortsxc2xae we want our guests to feel special, cosmopolitan and In the Know which means we need you to:nn * Be charming by being approachable, having confidence and showing respect.n * Stay in the moment by understanding and anticipating guestsxe2x80x99 needs, being attentive and taking ownershipn of getting things done.n * Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.nnnWHAT WE OFFERnnnIn return we'll give you a competitive financial and benefits package which can include healthcare and dental coverage, disability, and life insurance, and a matched 401(k) program. Hotel discounts worldwide are available as well as the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.nnSo what's your passion? Please click "Apply Online" and tell us how you could bring your individual skills to IHG.nnIHG is an equal opportunity employerxc2xa0Minorities / Females / Disabilities / Veterans'

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