Supervisory Pricing Program Manager

Fort Lee, Virginia
Oct 20, 2021
Oct 28, 2021
Full Time


This position is located in the Defense Commissary Agency (DeCA) Headquarters (HQ), Sales, Marketing and Logistics Group, Strategic Revenue Management Office. Contributes to the development and oversees the execution of DeCA's Grocery Pricing Strategy Program. Supervises a team of Pricing Analysts and Electronic Pricing Coordinators who provide essential analytical and pricing execution support for the centralized Category Management function and contribute significantly to pricing operations.
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Performs pricing analysis in an extremely fast-paced environment that drives the Agency's pricing program. Consistently executes the pricing strategy across all categories. Effectively balances patron savings with revenue growth. Achieves sales goals and profit targets, while providing patron savings. Anticipates and meets the needs of both internal and external customers. Delivers high quality products and services and is committed to continuous improvement.

SAVINGS: Constantly seeks to provide grocery items at significant savings while enhancing quality of life and readiness. Must be keenly aware of competitive trends and changes in the retail grocery sector to provide grocery items at significant savings. Ensures the commissary items meet or exceed the overall 23.7% savings compared against local market baskets, as directed by statute. Executes pricing strategies to ensure patrons save nearly a quarter on every dollar they spend commissaries.

REVENUE: Executes innovative pricing strategies to increase revenue by accomplishing DeCA's new vision and the strategic changes set forth in the Director's Game Plan. Continuously seeks opportunities to capitalize on demand creation and increase customer base. Seeks outs cutting edge pricing incentives to grow, expand, and increase DeCA's revenue share.

MARGIN: Consistently delivers the target profit by executing competitive pricing strategies and increasing demand. Achieves cutting edge strategies for increasing profit. Accomplishes high level established revenue, benefit, and profit goals outcomes and objectives.

Directly responsible for establishing a business partnership with all Category Managers to quantify and execute retail pricing strategies in all stores. Responsibility includes executing advanced analytical techniques, tools, and scorecards to drive business results and ensure fact-based analytics are utilized when making retail pricing decisions to increase the overall customer experience.

Requires mastery of the retail grocery industry, the retail grocery macro trends that impact retail pricing, how the industry identifies and manages pricing of Key Value Items (KVIs) and the roles of each respective DeCA category and the grocery industry.

Researches and tracks competitor pricing and retail market trends and keeps abreast of significant developments with an emphasis on Key Value Items. Performs competitive analyses and evaluates retail and military demographic profiles and consumer purchasing behavior in individual categories and groups of categories, in order to execute a successful pricing strategy. Makes presentations to senior leadership on plans to execute and maintain a successful, profitable, grocery pricing program.

Conducts meetings with suppliers, agents/brokers and distributors to identify new technologies, strategies and enhanced grocery pricing ideas and initiatives. Responsible for administering a broad array of pricing activities including, but are not limited to:

Partners and aligns with Category Managers to execute effective retail product price strategies for each category. Identifies and executes pricing models for optimal pricing effectiveness to produce patron savings, increase revenue and target profit. Coordinates retail pricing research requirements and rationalizes tools, data sources, and reports used by the pricing team and Category Managers. Works with IT to execute business requirements for Enterprise Data Warehouse to support necessary predictive modeling and reporting. Proactively institutes standard processes and techniques and executes industry standard best practices for the DeCA.

Measures total profit contribution for each category, using syndicated data to monitor retail price points by geography. Recommendations are based on comprehensive analysis to maximize trade spend, create sales projections at the category level, and conduct in depth post-promotional analysis at the item and category level. Must be able to validate pricing programs, plans and results using data analytics, enterprise solutions and models. Understands pricing trends, grocery promotional response, pricing dynamics, price elasticity of different commodities and other algorithms.

Supports the Category Managers in the execution and analysis of retail pricing models; performs monthly analysis of existing transactional level data to identify price/margin erosion, and assists Category Management teams in constructing and implementing appropriate solutions. Trains DeCA stakeholders on the proper use of the pricing analytics tools, models and solutions. Plays an active role as a "super user" of the pricing analytics tools to help drive insights to support the pricing and sales teams. Monitors price change execution throughout the business system to include data integrity and consistency. Identifies and resolves pricing and margin issues

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status

Promotion Potential


Conditions of Employment

  • Must be a US Citizen
  • Must apply by 11:59 EST on the closing date of vacancy
  • Work Schedule: Full Time
  • Permanent change of Station (PCS) Cost: Maybe Authorized
  • Position Sensitivity: Non Critical Sensitive
  • Security Requirements: Required to obtain and maintain security clearance eligibility based on appropriate background investigation.
  • Overtime: Occasionally
  • Temporary Duty (TDY) Travel: Travel by military and commercial transportation including air or land may be necessary in the performance of the officially assigned duties.
  • Drug Testing: Not Applicable
  • Physical Requirement: Although some slight physical effort may be required at times, the work is primarily sedentary in nature and does not require any special physical effort or demands.
  • Obligated Position: No
  • Selective Service Requirement: All male applicants born after December 31, 1959 must be registered with the selective service system or exempt from Selective Service. Please visit for more information.


See the Group Coverage Qualification Standards for Clerical and Administrative Support Positions: General Schedule Qualification Standards (

To qualify for this position you must possess One year of specialized experience equivalent to the13 grade level. To be creditable, specialized experience must be at the {Insert Grade Level} or equivalent under other pay systems in the Federal service, military, or private sector.

Examples of specialized experience include:

Work consisting of projects, studies, and assignments that require the analysis of interrelated issues and involves executing predictive models, gathering information, identifying and analyzing issues, and executing recommendations to resolve substantive problems of retail pricing operations. Performing assignments involving various projects, studies, or evaluations requiring the application of many different and unrelated processes, differing regulatory criteria and procedures, and significant departures from established practices. Making decisions, or executes and implements new methods and techniques to satisfy broad policy and technical requirements. Recommending changes in basic policy issuances and implementing instructions covering established techniques, practices and methods based on personal analysis of very general policy directives and objectives. Driving pricing programs management principles and practices through the application of strong data analytics and compelling business plans and other information in support of sales growth and patron savings. Executing a lifecycle pricing strategies, price management systems, rules, standards, and guidelines that deliver on financial goals. Executing long-range sales plans, goals, and objectives and provides continuous evaluation to ensure sales growth and patron savings. Providing solutions to category operational problems and questions. Alternatives and options recommended are designed to meet requirements in a variety of physical and environmental circumstances.


Comprehensive knowledge of commercial grocery industry pricing data, use of Key Value Items, Data Integration, Data Visualization, Statistic, and Predictive Modeling is required to perform pricing and market analysis and coordinate pricing for the DeCA's products and/or services to optimize revenue and meet marketing, financial, and corporate growth objectives.

Comprehensive knowledge of, and experience in the grocery industry to include; accounting, finance analysis, finance analytics, pricing, revenue optimization, or economics is required to execute financial models to determine strategic retail grocery pricing structures.

Knowledge of and experience in commercial grocery industry and pricing strategies is required to compile and review internal and external data and leverage optimization tools to make informed retail pricing recommendations. Knowledge of grocery store based price elasticity and discrete choice pricing studies.

Comprehensive knowledge of, and experience with, specific commercial grocery pricing concepts, such as price elasticity, transaction profitability assessment, margin and revenue analysis, price band analysis, and price waterfall analysis or equivalent relevant experience in professional consulting services.

Volunteer Experience: Your experience refers to paid and unpaid experience, including volunteer work done through a National Service program (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, and social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

For qualifications determinations your resume must contain your name, a description of your duties, the number of hours worked per week and the beginning and ending dates (month/year) for each position. Resumes that do not contain this information will be marked as insufficient and applicants may not receive consideration for this position.


Education may not be substituted for specialized experience at this grade level.

Additional information

  • COVID19 - All Federal Employees must be fully vaccinated by November 22, 2021. Proof of vaccination will be required. To ensure compliance with this mandate, please review the vaccination requirements, to include timelines for receiving required doses, at the following:
  • Applicants with a Permanent Resident Card (aka Green Card) are authorized to live and work in the U.S. but are not eligible for employment in positions requiring U.S. citizenship. This position requires U.S. citizenship.
  • The minimum age requirement is generally 18 years of age. Employing those under 18 may be possible under certain circumstances. If under 18 years of age, ensure you provide documentation showing how you are eligible.
  • Subject to occasional overtime.
  • Position is exempt from Fair Labor Standards Act (FLSA).
  • Position is not covered by a bargaining unit.
  • Position is not obligated.
  • Financial Difficulty does not automatically remove you from consideration for a position.
  • Position does not meet the DoD criteria for re-employing former Federal employees who retired under either the Civil Service Retirement System (CSRS) or the Federal Employees Retirement System (FERS).
  • Deliberate attempts to falsify your application information, such as copying portions of this job announcement into your resume, may result in you being removed from consideration for this position.
  • Most civilian PCS entitlements are now taxable. The Relocation Income Tax Allowance (RITA) reimburses eligible employees for additional Federal, State, and local income taxes incurred as a result of receiving taxable travel income. More information is available at Civilian Relocation/PCS Tax Changes .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

REGARDING INTERVIEWS: Interviews may be required for this position. Accommodations may be made to conduct telephonic or virtual interviews to preclude travel hardships for applicants

You will be evaluated against the qualification requirements and the following competencies:
  • Technical Credibility
  • Influencing/Negotiating
  • Partnering

Direct Hire Evaluation: Once the application process is complete, a review of your application will be made to ensure you meet the job requirements. This vacancy will be filled through DoD's Direct Hire Authority. All applicants who meet the basic qualification requirements to include the Selective Placement Factors, will be forwarded to the Selecting Official for consideration. The rule of Three, Veteran's Preference, Military Spouse Preference and traditional rating and ranking of applicants do not apply to this method of recruitment. We will evaluate your application for basic eligibility and to determine if your experience meets the basic qualification requirements described in the announcement. All applicants who meet the qualifications and other basic requirement are eligible for referral and selection consideration. Please follow all instructions carefully. Errors or omissions may affect your rating

Neither preference nor priority entitles you to a Federal job. You must apply, meet the qualification standards and all additional requirements, and submit all necessary documents. Military spouses must be in the best qualified group in order to receive military spouse preference.

Interagency Career Transition Assistance Program (ICTAP). This program applies to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet ICTAP eligibility criteria AND 2) be rated well-qualified for the position AND 3) submit the appropriate documentation to support your ICTAP eligibility. Well-qualified means you possess the type and quality of experience that exceeds the position's minimum qualifications. See the Required Documents section of this announcement for more information.

Background checks and security clearance

Security clearance

Drug test required

Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk

Trust determination process

Required Documents

Submit a complete application package by 11:59 PM ET on 10/29/2021.

1. Resume: Required. Your resume must contain your name and contact information and for each position listed, you must provide the employment beginning and ending dates (month/year to month/year or month/year to present); number of hours worked per week; position title; pay plan, series and grade level (for federal positions), and a narrative description of the job duties you performed. We use this to determine your qualifications for the position. Resumes without the required information will not be considered. We encourage you to use the USAJOBS resume builder to prepare your resume. If you submit multiple resumes, we only review/use the last resume you submitted. Illegible documents will not be considered. Do NOT include photographs, links to social media such as LinkedIn, inappropriate material, inappropriate content, or personal information such as age, gender, religion, social security number, etc., on your resume.

2. Transcripts: Required when using education to qualify for this position. For the application process, unofficial transcripts are acceptable as long as they contain the applicant's name, the name of the school, the date and degree awarded, and the list of classes and credits earned. Failure to provide transcripts will result in you being rating ineligible for this position. If selected, you are required to provide an official transcript before we set your entrance on duty date.

3. Questionnaire: Required. Preview the questionnaire at .

4. Supporting Documents: As applicable. See below.

Claiming Veterans' Preference ? Your application package must include a copy of your DD214, Certificate of Release or Discharge from Active Duty, showing the character of service. The Member 4 copy provides this information and is preferred. Additionally, if you are claiming veterans' preference under the following circumstances,
  • 10-point preference requires a Standard Form (SF) 15 , Application for 10-point Veterans' Preference, AND the required documentation identified on the form. If your claim for 10-point preference is based on a service-connected disability of 10% or more as determined by the Department of Veterans Affairs (DVA), you must include a copy of your VA letter (dated 1991 or later) certifying the service-connected disability of 10% or more.
  • Future military retirees must include a copy of their terminal leave request, if applicable, AND (1) a copy of their retirement DD214 [Member 4 copy] OR (2) a certification document* OR (3) a copy of their retirement letter.
  • Future military separatees must include a copy of their terminal leave request, if applicable, AND (1) a copy of their most recent DD214 [Member 4 copy] OR (2) a certification document* OR (3) a copy of their most recent active duty orders.
*A written document from the armed forces certifying the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date the certificate is signed. The certification must be on letterhead signed by the adjutant, personnel officer, unit commander or higher headquarters and include your rank, dates of active duty service, type of discharge, character of service, and, if applicable, the date your terminal leave begins. This document is sometimes called a Statement of Service.

Notes for those claiming veterans' preference:
1. Failing to submit all required documents may affect adjudication of your veterans' preference claim.
2. Active duty military members who are selected may not be appointed to a position unless on terminal leave or already separated.
3. You are required to provide your final DD214 upon issuance, if it was not part of your application package.
4. Within the DoD, appointment of retired military members to a civilian position within 180 days immediately after retirement is subject to the provisions of 5 U.S.C. 3326.

Claiming Military Spouse Preference ? You must be the spouse of an active duty member of the armed forces, and your application package must include the Military Spouse PPP Self-Certification Checklist AND proof of marriage to the military service member (e.g., marriage certificate, marriage license), AND a copy of the military member's PCS orders.

Your application package must include a copy of your agency-specific ICTAP eligibility notice or a copy of your separation personnel action form AND a copy of your most recent performance appraisal AND a copy of your most recent SF 50 or agency notification of personnel action showing your current position, grade level, and duty location. Separation personnel actions do not include a certificate/notice of expected separation.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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