Primary Care (PACT) Nurse Manager (RN)
- Employer
- USAJobs
- Location
- Salem, Virginia
- Closing date
- Oct 22, 2021
View more
- Industry
- Government and Public Services, Federal
- Function
- Nurse, Management
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
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Duties
Summary
The Salem Veterans Affairs Medical Center is looking for Primary Care/Community Based Outpatient Clinic (CBOC) Nurse Manager (NM). The NM provides direct supervisory authority and responsibility for the management, guidance, and coordination of all operational elements for Primary Nursing Service and the CBOCs. The NM is responsible for the management of Nursing Practice, Nursing Operations and Community Based Outpatient Operations within their external standards.
Learn more about this agency
Responsibilities
The Nurse Manager is directly responsible to the Chief Nurse of Primary Care and is responsible and accountable for the delivery of quality nursing care to a culturally diverse Veteran patient population. The Nurse Manager is responsible for providing clinical and administrative leadership. As a nursing leader, the Nurse Manager is responsible for the management of Nursing Practice, Nursing Operations and Community Based Outpatient Operations within their external standards, such as The Joint Commission. The Nurse Manager is an active member of disciplinary teams. S/he plays a key role in the ongoing systematic evaluation and improvement of the quality and effectiveness of nursing and administrative care and services as they affect patient outcomes. The incumbent provides guidance and direction to the performance improvement process. The Nurse Manager collaborates with interdisciplinary team members, including other program and service leaders at the local and network levels. The registered nurse is responsible for and directs all day to day functions of the Community Based Outpatient Clinic and operates as a team leader for management of the clinic. Through the management team, oversees the development and implementation of all policies and procedures, planning, directing, supervising, and coordination of all activities of the Community Based Outpatient Clinic. Works to integrate all clinic activities with those of the Medical Center and VISN on behalf of Veterans and is designated as the Contracting Officer (COR) and Fund Control Official (FCP) for the clinic in order to perform contract authorization within delegated authority and monitor contracts while maintaining costs, tracking workload and ensuring adequate services are provided.
Duties include but not limited to:
Financial Disclosure Report: Not required
Travel Required
Not required
Supervisory status
Yes
Promotion Potential
3
Requirements
Conditions of Employment
Qualifications
Basic Requirements:
Physical Requirements: The physical requirement of this position may include lifting, standing, prolonged sitting, bending, stooping, walking, reaching, and repetitive motion. The mental/sensory requirement include recall, reasoning, problem solving, hearing, writing, keyboarding, reading and logical thinking. The environment's pace may vary from steady to fast paced, requiring handling of multiple priorities, frequent, sometimes intense customer interactions, and the ability to adapt to frequent changes. BLS is required and use of personal protective equipment may be required.
Education
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/ . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html .
Additional information
Testing Designated Position: All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
Annual leave shall accrue for full-time Nurses, and Nurse Anesthetists at the rate of 8 hours for each full biweekly pay period.
This job opportunity announcement may be used to fill additional vacancies.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application .
As required by Executive Order 14043 , Federal employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 22, 2021 or before appointment or onboarding with the Department of Veterans Affairs (VA), if after November 22. VA will provide additional information regarding what information or documentation is needed and how you can request a legally required exception from this requirement. Please contact the Human Resources Point of Contact listed at the top of the JOA .
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
NOTE: Candidate's education, scope, and length of nursing practice (experience) will be considered by a Nurse Professional Standards Board in determining the grade and salary of the applicant selected. The recommended salary may be at any point in the range listed for this vacancy.
Experience as an RN will be evaluated to determine if the experience is of an acceptable level of quality with regard to the following four dimensions of nursing: Practice, Professional Development, Collaboration and Scientific Inquiry. Each dimension of practice has criteria that demonstrate essential core competencies for VHA Nursing Personnel.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Veterans' Preference Note: Preference eligible candidates and other Veterans will be given preference when qualification of candidates are approximately equal for Title 38 positions in VHA. When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference .
Background checks and security clearance
Security clearance
Not Required
Drug test required
Yes
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Credentialing
Required Documents
To apply for this position, you must provide a complete Application Package which includes:
VA Form 10-2850a - Application for Nurses and Nurse Anesthetists can be found at: https://www.va.gov/vaforms/medical/pdf/vha-10-2850a-091998-fill.pdf .
Not required at time of application.
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Summary
The Salem Veterans Affairs Medical Center is looking for Primary Care/Community Based Outpatient Clinic (CBOC) Nurse Manager (NM). The NM provides direct supervisory authority and responsibility for the management, guidance, and coordination of all operational elements for Primary Nursing Service and the CBOCs. The NM is responsible for the management of Nursing Practice, Nursing Operations and Community Based Outpatient Operations within their external standards.
Learn more about this agency
Responsibilities
The Nurse Manager is directly responsible to the Chief Nurse of Primary Care and is responsible and accountable for the delivery of quality nursing care to a culturally diverse Veteran patient population. The Nurse Manager is responsible for providing clinical and administrative leadership. As a nursing leader, the Nurse Manager is responsible for the management of Nursing Practice, Nursing Operations and Community Based Outpatient Operations within their external standards, such as The Joint Commission. The Nurse Manager is an active member of disciplinary teams. S/he plays a key role in the ongoing systematic evaluation and improvement of the quality and effectiveness of nursing and administrative care and services as they affect patient outcomes. The incumbent provides guidance and direction to the performance improvement process. The Nurse Manager collaborates with interdisciplinary team members, including other program and service leaders at the local and network levels. The registered nurse is responsible for and directs all day to day functions of the Community Based Outpatient Clinic and operates as a team leader for management of the clinic. Through the management team, oversees the development and implementation of all policies and procedures, planning, directing, supervising, and coordination of all activities of the Community Based Outpatient Clinic. Works to integrate all clinic activities with those of the Medical Center and VISN on behalf of Veterans and is designated as the Contracting Officer (COR) and Fund Control Official (FCP) for the clinic in order to perform contract authorization within delegated authority and monitor contracts while maintaining costs, tracking workload and ensuring adequate services are provided.
Duties include but not limited to:
- Takes a leadership role in utilizing problem-solving methodologies to resolve system and/or process problems that impact on patient care or staff performance.
- Demonstrates role modeling, leadership and advanced clinical expertise to improve the delivery of patient care through the use of the nursing process for patient requiring specialized/complex care.
- Develops creating, innovative strategies to resolve problems and/or promote positive outcomes in collaboration with nursing/medical center leaders.
- Collaborates with Case Managers, Clinical Specialist, other Nurse Managers, Chief Nurses and the Associate Director for Patient /Nursing Service, Chief of Staff and other services, such as Health Administration Service and all other clinical services in the application of nursing process to improve outcomes for programs.
- Utilizes creative problem solving methodologies to resolve problems that impact on patient care or staff performance.
- Uses team approach to identify, analyze and resolve problems.
- Analyze ethical/care issues, applying appropriate theoretical principles and ensures application of institutional policy.
- Serves as a resource and advocate for the protection of patient/family rights and personal values and belief systems.
- Promotes a climate in which employees are encouraged to report those situations that may adversely affect the delivery of patient care.
- Establish a mechanism for reporting and handling instances of incompetent, unethical or illegal practice.
- Promotes a climate in which employees are encouraged to report those situations that may adversely affect the delivery of patient care.
- Maintains privacy and confidentiality of staff and patient data, including the written and automated medical record and patient communication.
- Independently prioritizes, organizes, delegates and/or completes own assignments based upon patient care needs and competencies of providers.
- Effectively utilizes support services, education, and other resources and takes action through referrals, consults, and direct actions to ensure patient care needs are met.
- Ensures that assignments are delegated based on staff competency and patient needs.
- Identifies and initiates corrective measures in the event of job related injuries. Demonstrates knowledge of the OWCP process.
- Ensures adherence to all safety and health standards, regulations and work practices and the use of personnel protective equipment as required.
- Ensures appropriate monitoring of on the job injuries and works with staff to prevent injuries.
- Demonstrates responsibility for professional development of self and others.
- Maintains knowledge of current techniques, trends, and professional issues to enhance own performance through continuing education, current health care literature, and/or professional affiliations.
- Holds monthly staff meetings with minutes to facilitate communication.
Financial Disclosure Report: Not required
Travel Required
Not required
Supervisory status
Yes
Promotion Potential
3
Requirements
Conditions of Employment
- You must be a U.S. Citizen to apply for this job
- All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
- Selective Service Registration is required for males born after 12/31/1959
- You may be required to serve a probationary period
- Subject to a background/security investigation
- Must be proficient in written and spoken English
- Selected applicants will be required to complete an online onboarding process
- Must pass pre-employment physical examination
- Participation in the seasonal influenza and Coronavirus Disease 2019 (COVID-19) Vaccination programs are requirements for all Department of Veterans Affairs Health Care Personnel (HCP)
Qualifications
Basic Requirements:
- United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
- Graduate of a school of professional nursing approved by the appropriate State-accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing ( ACEN ) or The Commission on Collegiate Nursing Education ( CCNE ). In cases of graduates of foreign schools of professional nursing, possession of current, full, active and unrestricted registration will meet the requirement of graduation from an approved school of professional nursing. OR The completion of coursework equivalent to a nursing degree in a MSN Bridge Program that qualifies for professional nursing registration constitutes the completion of an approved course of study of professional nursing. Students should submit the certificate of professional nursing to sit for the NCLEX to the VA along with a copy of the MSN transcript. (Reference VA Handbook 5005, Appendix G6) OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing.
- Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia.
- Previous experience in Primary Care
- Nurse I Level I - An Associate Degree (ADN) or Diploma in Nursing, with no additional nursing practice/experience required.
- Nurse I Level II - An ADN or Diploma in Nursing and approximately 1 year of nursing practice/experience; OR an ADN or Diploma in Nursing and a bachelor's degree in a related field with no additional nursing practice/experience; OR a Bachelor's of Science in Nursing (BSN) with no additional nursing practice/experience.
- Nurse I Level III - An ADN or Diploma in Nursing and approximately 2-3 years of nursing practice/experience; OR an ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 1-2 years of nursing practice/experience; OR a BSN with approximately 1-2 years of nursing practice/experience; OR a Master's degree in nursing (MSN) or related field with a BSN and no additional nursing practice/experience.
- Nurse II - A BSN with approximately 2-3 years of nursing practice/experience; OR ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 2-3 year's of nursing practice/experience; OR a Master's degree in nursing or related field with a BSN and approximately 1-2 year's of nursing practice/experience; OR a Doctoral degree in nursing or meets basic requirements for appointment and has doctoral degree in a related field with no additional nursing practice/experience required.
- Nurse III - Master's degree in nursing or related field with BSN and approximately 2-3 year's of nursing practice/experience; OR a Doctoral degree.
Physical Requirements: The physical requirement of this position may include lifting, standing, prolonged sitting, bending, stooping, walking, reaching, and repetitive motion. The mental/sensory requirement include recall, reasoning, problem solving, hearing, writing, keyboarding, reading and logical thinking. The environment's pace may vary from steady to fast paced, requiring handling of multiple priorities, frequent, sometimes intense customer interactions, and the ability to adapt to frequent changes. BLS is required and use of personal protective equipment may be required.
Education
IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.
Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/ . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html .
Additional information
Testing Designated Position: All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
Annual leave shall accrue for full-time Nurses, and Nurse Anesthetists at the rate of 8 hours for each full biweekly pay period.
This job opportunity announcement may be used to fill additional vacancies.
It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This position is in the Excepted Service and does not confer competitive status.
VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.
Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application .
As required by Executive Order 14043 , Federal employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 22, 2021 or before appointment or onboarding with the Department of Veterans Affairs (VA), if after November 22. VA will provide additional information regarding what information or documentation is needed and how you can request a legally required exception from this requirement. Please contact the Human Resources Point of Contact listed at the top of the JOA .
How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.
NOTE: Candidate's education, scope, and length of nursing practice (experience) will be considered by a Nurse Professional Standards Board in determining the grade and salary of the applicant selected. The recommended salary may be at any point in the range listed for this vacancy.
Experience as an RN will be evaluated to determine if the experience is of an acceptable level of quality with regard to the following four dimensions of nursing: Practice, Professional Development, Collaboration and Scientific Inquiry. Each dimension of practice has criteria that demonstrate essential core competencies for VHA Nursing Personnel.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Veterans' Preference Note: Preference eligible candidates and other Veterans will be given preference when qualification of candidates are approximately equal for Title 38 positions in VHA. When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference .
Background checks and security clearance
Security clearance
Not Required
Drug test required
Yes
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Credentialing
Required Documents
To apply for this position, you must provide a complete Application Package which includes:
- Resume
VA Form 10-2850a - Application for Nurses and Nurse Anesthetists can be found at: https://www.va.gov/vaforms/medical/pdf/vha-10-2850a-091998-fill.pdf .
Not required at time of application.
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.
- Cover Letter
- DD-214/ Statement of Service
- Disability Letter (VA)
- License
- VA 10-2850a Application for Nurses and Nurse Anesthetists
- Misc
- Professional Certification
- Resume
- SF-15
- SF-50/ Notification of Personnel Action
- Transcript
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
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