Duties

Summary

As a Business Development Specialist, you will be responsible for business development, sales and expansion of the NCR FAS customer base to sustain a fully reimbursable program.

Location of position: 1800 F St, NW, Washington DC

The Customer and Stakeholder Engagement (CASE) division manages customer relationships with headquarter level agencies in the National Capital Region's footprint.

We are currently filling two vacancies, but additional vacancies may be filled as needed.

Learn more about this agency

Responsibilities

Duties include but are not limited to:

• Serves as a customer relationship manager to ensure customer satisfaction and facilitate lateral sales;
• Incumbent prepares and presents business volume forecasts and projections for inclusion in NCR FAS program and budget submissions;
• Adept at sales generation and retention through opportunity management for new requirements in support of the competitive acquisition process and fair opportunity;
• Serves as an analyst for customer needs to support information technology and professional services requirements with the optimal product or service offering available through GSA;
• Responsible for sales of GSA service offerings to support GSA NCR FAS programs and business lines, and increasing market share to meet or exceed established goals and objectives.

Travel Required

Occasional travel - Occasional travel is required for meetings, conferences and training.

Supervisory status
No

Promotion Potential
13

Requirements

Conditions of Employment

• US Citizenship or National (Residents of American Samoa and Swains Island)
• Meet all eligibility criteria within 30 days of the closing date
• Meet time-in-grade within 30 days of the closing date, if applicable
• Register with Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

• Receive authorization from OPM on any job offer you receive, if you are or were (within the last 5 years) a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch.
• Serve a one year probationary period, if required.
• Undergo and pass a background investigation (Tier 2 investigation level).
• Have your identity and work status eligibility verified if you are not a GSA employee. We will use the Department of Homeland Security's e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.

• As required by Executive Order 14043, Federal executive branch employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 22, 2021 or before appointment or onboarding with the agency (if later than November 22, 2021). The agency will provide additional information regarding which forms of documentation can be accepted and how you can request a legally required exception from this requirement. If selected and you are a current GSA employee (except in the OIG), you are not required to show proof of full COVID-19 vaccination if this requirement has already been met.
• Due to COVID-19, the agency is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement within 45 days. At that time, you may be eligible to request to continue to telework one or more days a pay period depending upon the terms of the agency's telework policy.

This position is NOT a full time telework position. A telework schedule will be determined based on the requirements of the position at management discretion.

Qualifications

For each job on your resume, provide:

• the exact dates you held each job (from month/year to month/year)
• number of hours per week you worked (if part time).

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here .

The GS-13 salary range starts at $103,690.00 per year. If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.

To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service.

Specialized experience is experience providing Customer Relationship Management in sales, market research and analysis, business development concepts, and developing new business markets.

Experience must include the following:

• business development with special focus on acquisition support services to support both military and civilian agencies as it relates to utilization of products and services contracts, as well as government wide acquisition contracts (GWACs);
• sales generation;
• increasing market shares including serving as a technical consultant and advisor regarding customer requirements definitions for acquisition support services and conducting analytical studies for both existing and potential markets.

Education

There is no education substitution or requirement for this position.

Additional information

Bargaining Unit status: NFFE

Relocation-related expenses are not approved and will be your responsibility.

On a case-by-case basis, the following incentives may be approved:

· Recruitment incentive if you are new to the federal government

· Relocation incentive if you are a current federal employee

· Credit toward vacation leave if you are new to the federal government

Additional vacancies may be filled from this announcement as needed; through other means; or not at all.

Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area.

We are also accepting applications from all U.S. Citizens and Nationals under Vacancy Announcement # 22FASC007TRDE. You must apply separately to each announcement to be considered for both.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated on the questions you answer during the application process, which will measure your overall possession of the following competencies or knowledge, skills, and abilities. Your responses to these questions must be supported by your resume or your score may be lowered.

• Ability to perform market research, strategic development and examine non-traditional markets to find new business for all organization business lines involving highly sensitive customer needs, evolving technologies or other unique business circumstances, which can have atypical security, technology or financial parameters.
• Knowledgeable authority on agency service and product offerings, and acquisition solutions for all organization business lines.
  
• Knowledge of acquisition, procurement and project regulations, policies, and principles utilized by customer agencies to conduct general business operations.
  
• Knowledge of federal government operations including budget formulation and execution, customer agency business goals and objectives as well as strategic targets for new business.
  
• Mastery of the capabilities, uses, and integrated requirements of information technology and professional services products and services to conduct general business operations and expand the customer base (sales).
  

Additional assessments may be used, and, if so, you will be provided with further instructions.

If you are eligible under Interagency Career Transition Assistance Plan or GSA's Career Transition Assistance Plan (ICTAP/CTAP) , you must receive a score of 85 or higher to receive priority.

To preview questions please click here .

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Position sensitivity and risk
Moderate Risk (MR)

Trust determination process
Credentialing , Suitability/Fitness

Required Documents

ALL required documents must be submitted before the closing date. Review the following list to determine what you need to submit.

Note: If required to submit an SF-50 (Notice of Personnel Action), an equivalent agency Notice of Personnel Action form is acceptable. Such document(s) must show all of the following: effective date, position, title, series, grade, and rate of basic pay, tenure group 1 (career) or 2 (career-conditional), position occupied group, and name of agency. If you are a GSA employee (except in the OIG), you are not required to submit an SF-50.

If you are a 30% or more disabled veteran, VEOA or VRA applicant or qualified spouse, widow/widower, or parent:

(a) Copy of your Certificate of Release or Discharge From Active Duty, DD-214 that shows the dates of your active duty service. If selected, a DD-214 showing your type of discharge (member 4 copy) will be required prior to appointment.
(b) If you are a disabled veteran, or are applying under VRA or VEOA as a spouse, widow/widower, or parent of a veteran, submit both of the following in addition to the DD-214: (1) completed SF-15 form; and (2) proof of your entitlement (refer to SF-15 for complete list).

If you are active duty military- Certification on a letterhead from your military branch that includes your rank, character of service (must be under honorable conditions) & military service dates including discharge/release date (must be no later than 120 days after the date the certification is submitted).

If you are a current Federal employee or Reinstatement Eligible: Submit your latest SF-50.

If you are eligible under an Interchange Agreement: Submit your latest SF-50.

If you are a former Peace Corp or VISTA volunteer: Submit your Description of Service.

If you are a current or former Land Management Agency Employee - Submit a and b:

(a) one or more SF-50s, including your most recent one that shows you were on a competitive time-limited appointment(s) with a Land Management Agency and served on the appointment for a period(s) totaling more than 24 months without a break of 2 or more years.

(b) Copy of your agency's annual performance appraisal(s) or written reference(s) from a supervisor at the agency verifying satisfactory performance during your appointment(s).

If you have a disability: Submit proof of eligibility. For information on eligibility and required documentation, refer to USAJOBS's People With Disabilities page.

If you are applying under another special appointment authority: Submit proof of your eligibility under the appropriate appointment authority. See USAJOBS's Resource Center for more information.

If you are ICTAP / CTAP eligible - submit a, b, and c: (a) proof of eligibility including agency notice; (b) SF-50, and (c) most recent performance appraisal.

If you are a current or former political appointee: Submit your SF-50.