Supervisory Social Worker (Whole Health Program Manager)

Employer
USAJobs
Location
Richmond, Virginia
Posted
Oct 20, 2021
Closes
Oct 22, 2021
Hours
Full Time
Duties

Summary

This position is eligible for the Education Debt Reduction Program (EDRP), a student loan payment reimbursement program. You must meet specific individual eligibility requirements in accordance with VHA policy and submit your EDRP application within four months of appointment. Approval, award amount (up to $200,000) and eligibility period (one to five years) are determined by the VHA Education Loan Repayment Services program office after complete review of the EDRP application. Learn more
Learn more about this agency

Responsibilities

The Whole Health program manager, under the direction of the Whole Health Medical/Clinical Director, exercises broad supervisory authorities. The Whole Health Program Manager functions as the leader of the Clinical Track, the Wellbeing Track, the Pathway Track and the Clinical Immersion Education Track for wellness services and programs.

Duties include, but are not limited to the following tasks:
    • The incumbent directs, supervises, and evaluates performance of the personnel for the WHP to include one program support assistant and two Nurse Practitioners and collateral duties of a multitude of staff across the organization.
    • Demonstrates the knowledge of evidence-based practices and clinical practice guidelines, methods, and techniques in multiple professional areas, This includes the ability to use these resources to guide the program staff in providing clinically appropriate treatment interventions and performance improvement.
    • Translates national policy, procedure, directives and implementation guidance into local procedure and policy.
    • Facilitates and serves as a subject matter expert to develop new position series, credentialing & privileging, qualifications and supervision as these staff may be hired across service lines in multiple settings.
    • In concert with the Medical/Clinical Director, establishes organizational structures and guidelines, assumes responsibility for program planning and staff development across a variety of clinical settings for implementation systems, and is able to apply that knowledge as dictated by the exigencies of daily business.
    • Distribution and balance of workload among employees in accordance with established work flow or job specialization, assuring timely accomplishment of the assigned workload.
    • Preparing and producing reporting on expected timelines of completion of work, and maintaining records of work accomplishments and time expended and preparing reports as requested.
    • Guides employees in specific tasks and job techniques and making available written instructions, reference materials and supplies.
    • Provides on the job training to new employees in accordance with established procedures and practices.
    • In concert with the Medical/Clinical Director serves as primary facility point of contact for dissemination of the WHP program information as well as evidence-based complementary approaches; WHP campaigns and events.
    • Maintaining a current knowledge and answering questions of other employees on procedures ,policies, directives, etc. and obtaining needed information or decisions from supervisor on problems that come up.
    • Provides full staff assistance on administrative matters affecting patient care, education, research, and organizational policy.
    • The incumbent is the approving official for various Fund Control Points and is responsible for the budget for the WHP program office and sections within the WHP program including, but not limited to, salary of personnel; services related to fee-based screening; enhancements to existing complementary approaches; group wellness approaches; promotion of healthy eating; patient engagement; facility space; training and travel activities for staff development and VISN WHP Program Strategic planning meeting;

Work Schedule: Monday - Friday, 8:00 a.m. to 4:30 p.m.
Telework: Ad Hoc
Virtual: This is not a virtual position.
Relocation/Recruitment Incentives: Not Authorized
EDRP Authorized: Contact cynthia.eckerd@va.gov, the EDRP Coordinator for questions/assistance
Permanent Change of Station (PCS): Not Authorized
Financial Disclosure Report: Not required

Travel Required

Not required

Supervisory status
Yes

Promotion Potential
None

Requirements

Conditions of Employment

  • You must be a U.S. Citizen to apply for this job
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to a background/security investigation
  • Must be proficient in written and spoken English
  • Selected applicants will be required to complete an online onboarding process
  • Participation in the seasonal influenza and Coronavirus Disease 2019 (COVID-19) Vaccination programs are requirements for all Department of Veterans Affairs Health Care Personnel (HCP)


Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/21/2021.
Basic Requirements:
  • United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
  • English Language Proficiency. Social workers must be proficient in spoken and written English in accordance with VA Policy.
  • Education. A master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the school of social work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. To verify that a social work degree meets the accreditation standard for a master of social work, access the CSWE website at http://www.cswe.org/Accreditation/organizations.aspx. (Copy of transcript must be submitted).
  • Licensure. Persons hired or reassigned to social worker positions in the GS-185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Social work Coordinators must be licensed or certified by a state at the advanced practice level (LCSW or equivalent). (Copy of licensure)
  • PROOF OF LICENSURE AND COLLEGE TRANSCRIPT(S) MUST BE INCLUDED WITH YOUR APPLICATION PACKAGE
Grade Determinations:
Supervisory Social Worker, GS-13
(1) Experience/Education. One year of experience equivalent to the GS-12 grade level. Experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment. Candidate may have certification or other post-master's degree training from a nationally recognized professional organization or university. that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.

(2) Licensure/Certification. Individuals assigned as supervisory social workers must be licensed or certified at the advanced practice level, and must be able to provide supervision for licensure.

(3) Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs:
  • Ability to independently organize work, set priorities, and meet multiple deadlines.
  • Skill in a range of supervisory duties which includes clinical supervision, consultation, negotiation with other departments and quality improvement.
  • Ability to ensure provision of clinical social work services by supervised social workers.
  • Ability to delegate authority, manage priorities, coordinate work, and follow up on pending issues to complete duties in an accurate and timely fashion.
  • Ability to analyze organizational and operational problems, develop and implement solutions that result in efficient operations, and use data effectively to manage workload, quality, performance, and productivity within the service.
  • Ability to provide staff training and development.
(4) Assignment. For all assignments above the full performance level, the higher-level duties must consist of significant scope, complexity (difficulty), and variety and be performed by the incumbent at least 25% of the time. Supervisory social workers at the GS-13 grade level typically supervise professional and non-professional staff. They are responsible for the professional and administrative management of an area in a social work service, in a care/product line, or across multiple sites, (e.g., multi-division facilities and CBOCs). Incumbent may also provide direct clinical services.

References: VA Handbook 5005/120, Part II, Appendix G39. This can be found in the local Human Resources Office.

The full performance level of this vacancy is GS 13.

Physical Requirements: The work is primarily sedentary, although some slight physical effort may be required. Employee may be required to work extended hours on occasion as needed, past a usual 8 hour day. Constantly required to respond to urgent action items and prepare issue briefs with short turnaround times which is very stressful. Work is typically performed in an adequately lighted and climate controlled office. Occasional operation of a motor vehicle may be required.

Education

IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/ . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html .

Additional information

Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed Federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Background checks and security clearance

Security clearance
Other

Drug test required
No

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process
Credentialing , Suitability/Fitness

Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • License
  • VA 10-2850c
  • Resume
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript


Your resume (Required) (and/or curriculum vitae) must include the following information for each job listed:
    Job title Pay Plan and Grades Held (for Federal positions) Duties (Please be as detailed as possible. We recommend that you include information directly related to the position you are applying to. Good examples of pertinent information can be found in the Duties and Qualifications sections of the announcement. If you have performed any of those duties or have any of that experience, we are looking for that on your resume. We make no assumptions in regards to experience. It has to be on the resume under the position it was performed in at the proper grade level to count towards qualifications. Month & year start/end dates (e.g. June 2007 to April 2008) Full-time or part-time status (include hours worked per week)
For example:
  • Supervisory Human Resources Specialist (Employee/Labor Relations)
  • Any VA Healthcare System, Address City, State ZIP
  • Full-Time (40 Hours Per Week)
  • GS-12 Step 2 4/2019 - Present
  • GS-12 Step 1 4/2018 - 4/2019
    • Duty related to the position you are applying to
    • Duty related to the position you are applying to
    • Duty related to the position you are applying to
VA Form 10-2850c Application for Associated Health Occupations can be found at: https://www.va.gov/vaforms/medical/pdf/vha-10-2850c-fill.pdf .
*Required at time of application.

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc.

  • Cover Letter
  • DD-214/ Statement of Service
  • Disability Letter (VA)
  • License
  • VA 10-2850c
  • Other (2)
  • Professional Certification
  • Resume
  • SF-15
  • SF-50/ Notification of Personnel Action
  • Transcript


Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference .

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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