Director of Application Development, Enforcement, Benefits and Payments

Washington, D.C
Oct 20, 2021
Oct 28, 2021
Executive, Director
Full Time


This position is located in the U.S. Department of Labor (DOL), Office of the Assistant Secretary for Administration and Management (OASAM), Office of the Chief Information Officer (OCIO), Directorate of Business Application Services (BAS), Benefits and Payments Division.

Learn more about this agency


The incumbent serves as the Director of Application Development, Enforcement, Benefits and Payments and is responsible for the planning, directing, budgeting, and implementation of financial benefits-focused IT systems, projects, and programs for the Department's enforcement, benefits and payments agencies. Duties include, but are not limited to, the following:

- Leads and participates in the formulation of strategies, techniques, and short and long-range plans in efforts to improve existing financial benefits-focused IT systems.

- Assesses overall division effectiveness, efficiency and productivity, directs changes to improve results, and resolves policy and technical issues referred by staff for executive-level attention.

- Serves as a key advisor and advocates for the division and its customers in order to rally momentum among the many stakeholders in order to achieve mission needs.

- Exercises important policymaking authority for the division and manages the full range of activities, functions, projects and programs in the areas of IT systems development, modification, migration and decommissioning.

- Maintains an awareness of policy and guidance emanating from higher echelons and exercises sound technical judgment in developing, revising, and disseminating policies and procedures, accordingly.

- Collaborates with the Department's enforcement, benefits and payments agencies in the effective distribution of authorized benefits under several substantial programs (totaling over $150m and approximately $200m respectively) and oversees IT programs and projects that facilitate the tracking and accountability for those funds.

Travel Required

Occasional travel - Less than 25% of travel may be required.

Supervisory status

Promotion Potential


Conditions of Employment

  • Must meet Mandatory Technical and Executive Core Qualifications.
  • Subject to financial disclosure requirements.
  • Requires a probationary period if the requirement has not been met.

You must have one year of specialized experience at a level close to the work of this job (typically equivalent to the GS-15 level) that has given you the particular subject-matter knowledge, skills, and abilities required to successfully perform. Typically, we would find this experience in work within the field or a field that is closely related. You must demonstrate possession of specialized experience in the described duties. In addition, all applicants must provide proof that they have completed required course work necessary to serve in the federal Information Technology (IT) occupation as defined by the Office of Personnel Management's (OPM) qualifications requirements.

Notification Concerning COVID-19 Vaccinations. As required by Executive Order 14043 , Federal executive branch employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 22, 2021, or before appointment or onboarding with the agency (if later than November 22, 2021). The agency will provide additional information regarding which forms of documentation can be accepted and how you can request a legally required exception from this requirement.


To qualify for this position, all applicants must write a narrative in the spaces provided detailing accomplishments that would satisfy each of the Executive Core Qualifications (ECQ) and Mandatory Technical Qualification (MTQ). You must address each ECQ and MTQ separately. If you fail to do so, your application will be rated ineligible.

EXECUTIVE CORE QUALIFICATIONS: In writing your responses to the ECQs, your narrative must address each ECQ separately in the spaces provided. Each ECQ should contain at least two examples describing your experiences and accomplishments/results. Responses to ECQ's must not exceed 10 pages. It is recommended that applicants draft their ECQs in a Word document first, then cut and paste into the spaces provided following each ECQ to ensure length requirements. For additional guidance, applicants may visit the Office of Personnel Management's Guide to Senior Executive Qualifications . Applicants are encouraged to follow the Challenge, Context, Action, and Result model outlined in the guide.

1. Leading Change: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.

2. Leading People: This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.

3. Results Driven: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.

4. Business Acumen: This core qualification involves the ability to manage human, financial, and information resources strategically.

5. Building Coalitions: This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.

MANDATORY TECHNICAL QUALIFICATIONS: In addition to the ECQs above, qualified applicants must possess the following four (4) technical qualifications which represent the experience required to perform the duties of this position. Proficiency in these technical qualifications MUST be clearly evident in your application. MTQs include:

1. Demonstrated knowledge of and experience in developing and managing a diverse portfolio of IT systems for a large scale organization.

2. Experience in a leadership role in a complex IT program that requires collaboration, partnership, and negotiations across a large, geographically dispersed organization or group of organizations, to achieve a common objective and/or service that results in a streamlined or quality IT operation for stakeholders and customers.

3. Demonstrated experience serving as an IT strategist, technology advocate, and change agent in order to conceptualize, plan, develop, and transition legacy IT systems to modernized technologies.

4. Experience as a supervisor and manager, including employee and project performance management and measurement, process improvement plans to assist in reaching goals and objectives, employee engagement and morale, and contractor oversight.


Applicants must provide proof that they have completed required course work necessary to serve in the federal IT occupation as defined by the OPM qualifications requirements.

Additional information

DOL seeks to attract and retain a high performing and diverse workforce in which employees' differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.


How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated based on your experience and your responses to the Executive Core Qualifications (ECQs) and the Mandatory Technical Qualifications (MTQs). It is essential that your resume provide sufficient information to substantiate your responses in the self-assessment vacancy questions. If your responses are not adequately substantiated by your resume, your application will be rated ineligible.

Current/Former Career SES or SES Candidate Development graduates who have been certified by OPM must provide a narrative response to address each of the MTQs, but need not address the ECQs. In order to successfully complete the online application process you must input the term, "noncompetitive eligible" in the text boxes for each of the ECQs. You must submit a Standard Form 50 that documents your SES Career appointment or a copy of your OPM approved SES Candidate Development Program certificate.

To preview questions please click here .

Background checks and security clearance

Security clearance

Drug test required

Position sensitivity and risk
High Risk (HR)

Trust determination process

Required Documents

In addition to responding to the ECQs and MTQs, all applicants must provide a resume and college transcripts that demonstrate completion of education requirements for the IT occupation.

Applicants should provide the following documents if applicable:

1. SF-50 documentation of career SES appointment or other Federal appointment.

2. Certificate of completion of OPM certified SES candidate program.

3. Copy of most recent performance appraisal (optional).

Failure to provide all of the required information as stated in the vacancy announcement may result in an ineligible rating or may affect the overall rating.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

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