Field Property Claims Adjuster

Employer
Liberty Mutual Insurance
Location
Baltimore, MD
Posted
Oct 19, 2021
Closes
Oct 22, 2021
Ref
151284148
Function
Accountant, IT
Industry
Insurance
Hours
Full Time
Sign on up to 10K Advance your Claims career at Liberty Mutual - A Fortune 100 Company!Are you looking to use your customer service skills in a role where you can see that you are making a difference in people's lives? Are you looking for a position that allows you to do meaningful and innovative work in a culture of continuous improvement? Do you want a career with endless opportunities for growth?As a member of the Field Property Claims Team, you will play a vital role in providing an outstanding customer experience by using your investigative and negotiation skills to resolve a variety of homeowner claims in a fast paced, detail-oriented, team environment. In this role, you will travel to the loss site to conduct thorough analysis. Every day is a new exciting challenge, as our Field Property Claims Adjusters use cutting edge homeowner's products and services to help our customers through the claims process.Location: north of Baltimore and in the Baltimore areaIn this role, you will:Investigate and determine coverage onsite of loss and adjusts all elements of Property Loss claims of moderate-high severity.Handle moderate- severe complexity claims assigned under little supervision.Investigate and evaluate onsite to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages.Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements.Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services.Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim.May be called upon for catastrophe dutyThis role might be for you if you have:Demonstrated understanding of building construction principles.Strong knowledge of claims handling procedures, and a full working knowledge of claims operations and procedures.Proven ability to provide exceptional customer service experience.Effective negotiation skills.Ability to effectively and independently manage workload while exhibiting good judgment.Strong written and communication skills; interpersonal skills; computer skills with the ability to work with multi-faceted systems; and analytical skills.The capabilities, skills and knowledge required is normally acquired through Bachelor's Degree or equivalent experience and at least 5 years of directly related experience.Completion of advanced property training.Ability to obtain proper licensing as required.At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession. We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more, please visit https://www.libertymutualgroup.com/about-lm/careers/benefitsLiberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work(R) US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list.We have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates-as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusionLiberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.High School Diploma/GED11