Systems Administrator - EEG Requisition #: 333128 Location: Johns Hopkins Hospital, Baltimore, MD 21201 Category: Information Technology Work Shift: Day Shift Work Week: Full Time Weekend Work Required: No Date Posted: Aug. 13, 2021 "Hybrid Remote Work Possible" SYSTEMS ANALYSIS/DESIGN (ENVIRONMENT/PLATFORM) 1. With guidance and direction, design simple business, clinical, education, or infrastructure solutions by meeting with customers to observe and understand current processes and the issue related to those processes. Provide written documentation and diagrams of findings to share with the client and other IT colleagues. 2. Design simple solutions that conform to institutional policies, standards, and guidelines, and infrastructure environment and to vendor and industry best practices to deliver a quality product. 3. Participates in the selection of infrastructure applications that reside between end user applications and hardware operating systems by working with vendors, customers, and other sources (ie, opensource or Internet2 initiatives) to provide configurable tools to the customers. INSTALL AND CONFIGURE 4. Install and configure basic server hardware and operating systems by following technical documentation to provide a working product. 5. Evaluate, implement, and monitor appropriate basic software and hardware solutions by using best practices for the environment to ensure system integrity. 6. Install and configure infrastructure applications by following product installation and configuration directions and industry best practices to deliver a solution to the customers. 7. Implement a schedule of system backups and archive operations by using best practices for the environment to ensure data/media recoverability. MAINTAIN AND TROUBLESHOOT 8. Provide basic server level administration (manage HW/SW, maintenance, upgrades and patches, account maintenance, backups and recoveries and assist users) by following documented procedures to ensure a stable environment. 9. Monitor and tune the system by following documentation and procedures to achieve optimum performance levels. 10. Develop basic scripts and solutions by using departmental standards to automate systems management. 11. With guidance and direction, perform basic system software upgrades including planning and scheduling, testing, and coordination by following documentation and departmental standards to provide a stable product for the environment. 12. Audit and maintain user access and authorization by following access and authorization documentation to provide for system security. 13. Generate and maintain periodic and ongoing system specific reports by using appropriate tools to assess system performance, integrity and capacity in order to deliver a stable environment to the users. 14. Follow and maintain IT security awareness and best practices by understanding security principles as they pertain to environments supported in order to deliver secure solutions to customers. 15. Utilize system management and monitoring tools and incident tracking systems by following documentation and standards to detect incidents and take corrective actions. Participates in determining root cause. 16. Monitor changes and resolve routine incidents by responding to problems as they occur, by reviewing all processing and output of the newly implemented solution, and by proactively ensuring the solution works successfully in order to satisfy the customer requirements and to provide a smooth transition to the new solution.Full-time, Day Shift 8:30 am - 5:00 pm On-Call Required Work Location: Johns Hopkins Hospital, East Baltimore Campus, Baltimore, MD 21287 Education: Bachelor's degree required. Additional experience may be substituted for education. Work Experience: One (1) year of related work experience with computer systems and applications. Experience in Web, C# or equivalent programming language required. Johns Hopkins Health System and its affiliates are an Equal Opportunity / Affirmative Action employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law. Johns Hopkins Health System and its affiliates are drug-free workplace employers. We are committed to providing a healthy and safe environment for our patients, visitors and staff members. The Johns Hopkins Hospital has a tobacco-free at work policy. Employees must refrain from using any tobacco products during their work shifts - including while at lunch or on breaks, and whether they are on or off campus.