Join Broadmead (the oldest continuing care retirement community in Maryland) and their brand new Center of Excellence in Health Wellness! This state-of-the-art Health and Wellness Center utilizes a holistic approach to wellness through a variety of offerings for the 500+ residents of Broadmead, the 300+ employees of Broadmead and older adult members from Baltimore County and other neighboring communities. Fitness, aquatics, group exercise, massage, acupuncture, community volunteer program, spiritual wellness, manicures, pedicures, arts and ceramics are all examples of programs or services the Center of Excellence in Health and Wellness provides. The center adopts a personalized approach for every participant to help them on their health and wellness journey. The Volunteer Program is a pivotal component of the holistic wellness approach that the Center uses and has always been an important part of the identity of Broadmead. This position helps volunteers engage with the Broadmead community and the greater community in altruistic ways that enrich the lives of others. We are looking for positive and enthusiastic candidates that excel in customer service, organization, and computer skills and thrives in a multitasked oriented environment. Part Time 20 Hours per week. 2-4 days/wk. Flexible Schedule within 8a-4p 1. Plans and coordinates volunteer programs for residents at all levels of care, plus members of the Center of Excellence in Health and Wellness. 2. Develops signature volunteer programs that are consistent with the goals of the Center of Excellence in Health and Wellness. 3. Evaluates current volunteer program and suggests changes. 4. Leads volunteer activities as appropriate and as needed. 5. Works closely with the Wellness Nurse and the Center of Excellence in Dementia Care when volunteer programs are recommended in an individuals personalized care plan. 6. Assist with the recruitment of volunteers from the Broadmead resident population, Center of Excellence members, community volunteers, community organizations, local high schools and colleges to participate in Broadmeads volunteer program. 7. Ensures that all volunteers complete the required volunteer screenings and trainings. 8. Supports volunteers by being available to them as questions and/or concerns arise. 9. Assists in managing volunteer schedules and assignments. 10. Establishes volunteer appreciation programs and events. 11. Establishes feedback program from volunteers and volunteer recipients to ensure continued improvement and to help acknowledges successes. 12. Assist staff and departments in identifying volunteer needs and projects. 13. Develops and maintains a list of individual and program specific volunteer needs and opportunities. Appropriately matches individuals to the specified need or opportunity. 14. Develops and maintains job descriptions for available volunteer roles. 15. Establish and maintain a volunteer hour tracking system. 16. Completes tracking forms for volunteers that are required by external institutions (ie: high school, church, etc.). 17. Uses technology platforms to enhance organized volunteer programs. 18. Creates pathways and programs that encourage and support organic (non-structured) volunteering between the Broadmead residents. 19. Works with the resident population to enhance the current buddy system. 20. Assists in Center of Excellence special event design and implementation. 21. Attend scheduled departmental meetings as necessary. 22. Perform additional duties and projects as directed by supervisor. 23. Accountable for promoting internal customer service.