Quality Assurance Manager JOB PURPOSE: This is a key role in the organization to drive the highest quality in the development, products and services which is important for the success of the business. They work to improve the organization productivity, efficiency and profitability while also reducing waste. They must establish procedures and standards and monitor against agreed goals. They must stay current of internal, external and regulatory standards and guide the organization's compliance to these standards. Work alongside others in the organization to meet and exceed quality expectations. KEY AREAS OF RESPONSIBILITY: Quality Management System * Create & manage Quality Management System, which includes Quality policy, Quality Manual, Quality documents. * Observe and participate in the new product development process and ensure its compliance to the Quality manual. * Lead an activity of continuous improvement of the Quality Management system. * Product and Services Quality. * Work with Manufacturing Engineering and Product Quality by reviewing Quality issues regarding products and working process. * Lead an activity to decide Containment, Corrective actions, Preventative actions for Quality issues by managing a faulty assembly, component, process or service and preventing recurrence of it. * Work with the Supply Chain, Product Quality, Production, Manufacturing Engineering and Development Engineering to improve product quality across the supply chain. * Audit and Management Review. * Lead internal audit for Quality. * Face external audit by third party for Quality. * Execute Management Review for Quality. * Create a plan of resolving Non-conformances found in an audit for quality and leading an activity to do that. * Lead role in the Quality audit of suppliers. Regulatory Standards * Knowledge and understanding of ISO9001, ISO17025, ISO 14001 and other applicable ISO regulator standards. * Understanding company's Quality Management Directive (QMD) and IMBU Quality Management System (QMS). Work with these standards when developing the NMI Quality Management System * Knowledge and understanding of safety regulations: such as CE, UK Conformity Assessed (UKCA), FDA, etc., and leading necessary actions to comply with them. * Understanding chemical hazardous substances regulations: such as Green Procurement Standard, Registration, Evaluation, Authorization and Restriction of Chemicals (REACH), Registry of Occupational Safety and Health (ROSH), etc. and leading necessary actions to comply with them. Leading role in surveying chemical substance compliance by suppliers Quality KPI * Analyze Quality Key Performance Indicators (KPIs) such as Continuous Improvement Report (CIRs), Internal Continuous Improvement Report (iCIRs), Warranties and implementing improvement plan ANCILLARY RESPONSIBILITIES Organization Support * Making a timetable for quality improvement activities, thinking about budget, resources. * Working closely with the Development, Manufacturing Engineering, Product Quality and Operations teams to improve product and services Quality. * Perform other tasks and duties as assigned. * Develop and maintain good Quality records. Job Requirements: QUALIFICATIONSEssential* Bachelor of Science degree in Quality or an Engineering discipline* 5-7 year's work experience. Background in manufacturing, metrology, optics,electronics, robotics, or other high-tech industry is preferred* Knowledge and experience in creating and working with Quality ManagementSystems* Vender audit experience* Understanding and experience with ISO 9001, ISO 14001 and ISO 17025Desirable* Experience executing reliability/safety/functional testing on new products.* Knowledge and understanding of Lean/Six Sigma.COMPETENCIES* Able to interact effectively with engineers and technicians to get necessaryinformation and support to complete projects.* Proficient with Microsoft Office suite.* Broad minded and well informed to act quickly and resolutely.* Capable of managing and effectively prioritizing multiple tasks.Seek new knowledge:* Pioneer new potential through self-study and insatiable curiosity.* Continuously have a good understanding of the territory and strive to improve thatknowledge and keep up to date.Communicate well:* Harmonize diverse skills by thinking out of the box and communicating effectivelywith others.* Excellent oral and written communication skills.* Represent the company in line with values.* Treat customers as partners and challenge them to grow their business with companybrands.Display integrity:* Work with diligence and sincerity as a responsible individual.Embrace diversity:* Welcome and value different talents, perspectives, and diverse cultures.* Understand and respect the cultural differences of others.* Operate Strategically* Drive Disruptive Innovation* Drive Business Results* Lead Change