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Technology Software Engineer - ServiceNow

Employer
Onemain Financial
Location
Baltimore, MD
Closing date
Oct 20, 2021
This position will report into the ServiceNow Administration and Development Manager responsible for quality development of efforts for the OMF ServiceNow platform, triage and resolution of incidents, user support, documentation, and general maintenance of the environment. This position will work closely with requestors, stakeholders, and technology partners to maintain and enhance the functions in the OMF ServiceNow platform. Must have strong technical background and hands-on experience with ServiceNow, primarily in ITSM, HR, CSM, CMDB functions.Responsibilities:Design and develop solutions that leverage ServiceNow modulesITSMHRCSMCSDMCMDB / Discovery / Service MappingITOMDesign and develop integrations to other applications and platformsTroubleshoot and resolve problems as it relates to ServiceNow and any of its integrations.Remove blockers of all ServiceNow issues/defectsConduct code reviews, ensure version control, and manage conflict resolutionWork with team members, stakeholders, developers, and practice leads to manage ServiceNow efforts from inception through releaseEnsure best practice processes for ServiceNow are established and being followedCommunication of effort status and expectations with all partiesMonitor health, usage, and overall compliance of the ServiceNow Platform Requirements:At least 7 years of experience with the design, development, and support of ServiceNow-ITSM technologyAt least 5 years of ServiceNow Client and Server-side scripting and hands-on coding or development, including Ajax.At least 3 years of demonstrated experience in integration with 3rd party applications using REST, SOAP, and other APIs.Strong hands-on experience in ServiceNow Workflow, Business Rules, Dashboards, Script Includes, Notifications and UI MacrosAt least 3 years of Strong CSS, JavaScript, portal widgets, and portal developmentConcurrent experience in ServiceNow HR, ITSM, ITOM, CSM, and CMDBExperience with JavaScript/GLIDE, HTML5Experience using Workflow Editor, Flow Designer to configure workflowsStrong analytical, problem-solving, and decision-making capabilitiesExperience with disciplined software release build/deploy processesThorough understanding of ITIL/ITSM processesAbility to effectively communicate with all levels of the organizationPreferred Qualifications:Bachelor's Degree (BS) in Computer Science, Software Engineering or a related field.ServiceNow Certified Application Developer or Specialist for Quebec and beyondStrong Integration experience with 3rd party applicationsKnowledge of Active Directory / LDAPWho We Are:OneMain Financial is the countrys largest lending-exclusive financial company, a trusted name in lending for over 100 years. Since 2005 alone, we have looked beyond customers credit scores to lend more than $152 billion to 16.2 million people looking for simple, affordable loans.With branches across 44 states, we're proud partners of the families and communities we serve. They turn to us to help meet important financial needs, including debt consolidation, medical expenses, household bills and auto purchases. Its all about doing the right thing a mission that hasnt changed for more than 100 years.Benefits:Because we want our team members to bring us their very best every day, we believe they deserve the right opportunities and benefits. Thats why we packed our comprehensive benefits package for full- and some part-timers with:Health and wellbeing options for team members and their dependentsUp to 4% matching 401(k)Tuition reimbursementContinuing educationBonus eligibilityPaid time offPaid volunteer time#LI-DB1by Jobble

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