Employee Relations Specialist II (HR Generalist II)

Location
Alexandria, Virginia
Posted
Oct 18, 2021
Closes
Oct 28, 2021
Ref
2426
Function
Human Resources
Industry
Education
Hours
Full Time
Job Description

The HR Employee Relations Partner supports the Director of Relations and Engagement by providing guidance to leaders, leveraging deep knowledge of the Division to evaluate what is needed to support the Division's objectives and accelerate employee success and career growth. This position will provide strategic support and partner with principals, senior managers, teachers, classified staff, and external customers with resolving workplace conflict, performance management, workplace accommodations, and engagement initiatives. This position will also support and provide guidance to the HR Generalist I.

This job reports to the Director of Employee Engagement and Relations.

This position works on-site and will follow ACPS' telework policy.

Qualifications

Education: Bachelor's degree, preferably in human resource management or related field or equivalent combination of education, training, and experience. Master's degree preferred.

Certificates & Licenses: aPHR, PHR/SHRM or SPHR/SHRM-CP, or similar human resources-related certification strongly preferred.

Required Experience:
  • Five (5) years of direct human resources experience, with a minimum of two (2) years handling employee relations issues.
  • At least two (2) years of consulting with various stakeholders on performance/disciplinary concerns, workplace accommodations, or performance evaluations.

Preferred Experience:
  • Prior experience in a unionized environment.
  • Prior guidance writing policies, conducting workplace investigations, and overseeing due process meetings.
  • Prior experience in primary/secondary education or higher education.

Essential Functions
  • Understand and execute end-to-end HR business processes across the employee lifecycle
  • Participate in all levels of coordination to support the Director, including but not limited to:
  • Onboarding and offboarding employees
  • Education-specific talent development efforts, such as coordinating performance management processes
  • Employee relations assistance, such as training, investigating, and documenting
  • Ensuring school locations and offices comply with the displaying of labor posters and signage
  • Compiling data and completing the EEO-5 and other compliance reports
  • Entering and managing cases using the case management system
  • Engaging with various levels of staff regarding workplace accommodations
  • Managing the exit interview process, conducting pulse surveys, and other engagement activities
  • Creating documentation for HR systems and process enhancements
  • Working collaboratively to improve efficiency and consistently execute all HR business processes
  • Provide thoughtful, accurate, and timely responses to HR colleagues and employees, managers, and school leaders
  • Researching, investigating, and making recommendations related to workplace grievances
  • Reviewing criminal history inquiries
  • Providing inquiry-related data and insights on themes to improve the employee experience


Key Competencies (Knowledge, Skill, Abilities):
  • High level of integrity; ability to handle confidential information ethically, professionally, and appropriately
  • Thrives while working under pressure in a fast-paced environment with a sense of urgency for all requests
  • Proven ability to provide excellent customer service with strong attention to detail, accuracy, thoroughness
  • Strong collaboration skills, effective at gathering and synthesizing information from multiple parties
  • Ability to multi-task, organize, and prioritize while meeting rigorous deadlines
  • Strong critical evaluation skills - ability to apply sound judgment and identify the root causes of problems through an expanded, holistic view vs. looking at smaller, discrete parts or symptoms in isolation
  • Excellent communication skills (verbal and written)
  • Highly professional manner, with the ability to interact with employees of all levels of experience and seniority, across the organization
  • Ability to learn quickly; demonstrates an aptitude for learning employment practices
  • Exhibits intellectual curiosity and resourcefulness to find additional information to better understand issues and topics at hand and uses this information to present thoughtful new ideas
  • Operate general office equipment such as copier, computer, scanner, telephone, and fax machine

Clearances
  • Criminal Justice Fingerprint/Background Clearance.
  • Tuberculosis Skin Test.
  • Child Protective Services Clearance.

Public Health Compliance
  • Proof of COVID vaccination. Exemptions for religious/medical will be reviewed.
  • Must follow safety and health protocols in the office and building environment.

WP

Primary Location:
Central Office
Salary Range:
$51,916.80 - $63,686.40 / Support SUP-26-A
Shift Type:
Full-Time

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