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Area Loss Prevention Manager

Employer
Harbor Freight Tools
Location
Baltimore, MD
Closing date
Oct 19, 2021

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Industry
Retail
Function
Management, Program Manager
Hours
Full Time
Career Level
Experienced (Non-Manager)
In 1977, Harbor Freight Tools was started as a small family-owned business. We made a commitment to provide working people with great quality tools at the lowest prices. And for over 43 years, Harbor Freight Tools has done just that. From hand tools and generators, to air and power tools, from shop equipment to automotive tools, Harbor Freight offers more than 5,000 tools and accessories at quality levels that match or exceed competing brands, but at prices that are up to 80% less. All while developing and launching over 1,000 new tools each year. We're not your typical retailer. We're a team of high-achievers, who have a passion for excellence and continuous improvement and obsess about getting things done. We're also equally committed to doing the right thing and giving back to our community. And for us, collaboration is the golden rule. We're a 43 year-old, $5 billion company with over 1,100 stores, opening 2-3 new stores a week with over 40 million loyal customers and growing. If you are looking for a not so ordinary and highly rewarding career opportunity, we would love to talk with you.Delivering Value to the Hardworking Since 1977.Job Description:Our Area Loss Prevention Managers ensure safe and secure stores through the objective identification of loss and risk opportunities. Our Area Loss Prevention Managers plan and prioritize to provide an optimal customer experience to their portfolio of stores. They thrive on supporting and building high performance teams that execute with excellence.ResponsibilitiesProfit MaximizationAchieve area sales and profit goals.Drive shrink reduction and protect company assetsDetect, investigate and resolve internal and external fraudulent activity and inaccuracies.Collaborate with business partners to solve problems and drive results.Operational ExecutionValidate store execution of Loss Prevention programs and partner to resolve opportunities.Support the effective rollout of Loss Prevention initiatives.Develop and maintain knowledge of Loss Prevention industry and practices.Is a subject matter expert in company policies and operational processes and their impact on the businessTalent Optimization Attract high quality talent and support partners with the development of store teams.Train, model and coach store teams on Loss Prevention and Safety programs.Champion a culture of integrity, trust, and support.Promote organizational initiatives and align team with vision and purpose.Customer Experience Ensure stores are safe and secure.Build and develop effective partnerships with internal and external customers.Support internal customer needs with a sense of urgency.Protect and prioritize an in-stock, priced-right and helpful Shopping Experience Success DriversDrive for Results Uses data to set priorities and translates goals into action plansConsistently pushes self and others for results; eliminates roadblocksManages internal and external communicationsBuilding High Performance Teams Supports the attraction and retention of the right talentTrains, coaches and provides feedbackDevelops team and positions them for growthCustomer Focus Acts with customers in mindUnderstands and teaches how operational execution directly affects the customer experienceEstablishes and maintains relationships with customers and Associates through respectful and effective communicationIs dedicated to meeting the expectations and requirements of internal and external customersManaging Vision and PurposeMakes the company vision sharable by everyone Can inspire and motivate entire units Is forward-looking and talks beyond todayInterpersonal Savvy Relates well to all kinds of people inside and outside of the organization Builds constructive and effective relationships Builds appropriate rapportPlanning and Priority Setting Quickly zeros in on the critical few and puts the trivial many asideSpends time and the time of others on what is importantSets objectives and goals and translates into concrete steps for action ExperienceMinimum of five years' experience in Loss Prevention and multi-unit leadership Bachelors/Associates Degree preferred or High School graduate/Equivalent, Wicklander-Zulawski interviewing certification preferred. AvailabilityAbility to work a flexible schedule, including evenings, overnight shifts and weekends as necessary to meet the needs of the business. Regular travel is required.Regular attendance is an essential function of the job.

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