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This job has expired

HVAC Service Manager

Employer
Greenfox Services
Location
Columbia, MD
Closing date
Oct 19, 2021
Our service manager is responsible to inspire, lead, and manage the team in a positive way. Set up the technicians and installers for success, and provide field service support when necessary.To manage the service and installation operations of the company. This includes overseeing the daily dispatching and efficiencies of the service technicians and installers. Oversee staging of installations, purchasing/warehouse, and efficient scheduling of new installations. Responsible for making sure that all service techs/installers are properly trained.Other duties include customer relations, reviewing all billing and warranty claims, interaction with the other managers in respect to their warranty and installation needs. The Residential Manager is expected to handle all aspects of the service and install departments to ensure continued profitability and growth. Please check us out at greenfoxservices.comEssential Functions and Responsibilities:Responsible for the profitability of the service and installation departmentsResponsible for making sure that all Service Technicians are properly trained.Supervises the dispatcher and warehouse managerReview all service invoices daily, this includes spot-checking pricing.Help Service Technicians out in the field when appropriateMake sure that all service and install vehicles are clean, stocked, running properly etc.Monthly vehicle and tool inspectionsDaily review of completed installations, labor budget vs actual hours.Plan for seasonal fluctuations in the business by making sure maintenance contracts are offeredRequired Qualifications:Five years related experience and/or training in customer service, management in the HVAC industryValid driver's license

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