Sales Support - Customer Service
The vision of SouthernCarlson is to develop strong business relationships so we understand our customers' individual needs and provide the best possible service to improve our and their profitability. Branch Associate (Counter Sales / Customer Service) Construction and Industrial Supplies SouthernCarlson, a growing and progressive national distributor of Fastening, Industrial and Packaging supplies, is seeking a customer service individual to assist customers in person and over the phone, entering orders in system, reviewing orders, and ensuring customers' needs are met in a professional and timely fashion. Bilingual is PLUS for this Counter Sales position located in Jessup, MD! Areas of Responsibility Include: Customer service Inside Sales Timely and accurate processing of orders Efficient response to customer inquiries via phone, email and in person Inventory tracking Shipping and receiving Essential Qualifications include: Minimum one year of customer service experience with a track record of successfully servicing customer accounts Experience in handling administrative and inventory responsibilities High school diploma or equivalent Experience in the fastener, construction or manufacturing industry is preferred Outgoing and positive person who enjoys building relationships Strong organizational skills and attention to detail Self-starter who presents a professional image and attitude Excellent verbal and written communication skills Intermediate computer skills including proficiency with MS Office and web navigation Quick learner and able retain knowledge Ability to lift to 50 pounds of customers product on a regular basis Lift 100 pounds of customers product on an occasional basis. Bilingual in Spanish preferred SouthernCarlson offers a competitive wage and benefits package with opportunities for career advancement! If you meet these qualifications and are interested in joining our team, please submit resume and salary expectations. #HP1 SouthernCarlson, Inc. is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.