Business Development Manager, Alternative Fuels, Alternative Raw Materials

Holcim (US) Inc.
Hagerstown, MD
Oct 15, 2021
Oct 18, 2021
Full Time
Overview Business Development Manager, US East Geocycle, a member of LafargeHolcim, is a leading provider of industrial, agricultural and municipal waste management services worldwide. We apply the proven technology of 'co-processing' and utilize existing facilities in cement industry to resolve waste challenges sustainably. This enables us to recover energy and recycle materials from waste. We contribute towards a regenerative, circular economy that closes resource cycles. Geocycle manages more than 10 million tons of waste annually, thus making a tangible contribution to bringing society a step closer to a zero-waste future. PURPOSE Develop commercial supply chain for alternative raw material supply and non-hazardous fuels into preprocessing facilities for preparation and use in cement kilns or complementary re-use/third party markets. Manage the business development and sales function for the assigned business unit, including analytics, presenting, client relationship management, revenue generation and profit maximization. Responsibility for sales in more than one product line. This role will require a specific focus on alternative raw materials, non-hazardous/non-regulated solid and liquid fuel streams. Experience or exposure to industry segments including alternative raw materials for the cement industry, recycling, NHSM fuels, hazardous and non-hazardous liquid waste disposal, beneficial reuse, environmental services, oil recyclers, and chemical distribution, or similar is preferred. This role includes a large territory and supports our Cement Plants located in MI, MD, NY, MO and OH. The territory may cover generators in neighboring States and other geographies on the East Coast. Responsibilities KEY RESPONSIBILITIES Demonstrates a commitment to communicating, improving and adhering to safety policies in all work environments and areas Leads and owns all aspects of existing and prospective client relationships Responsible for key account management and business development Responsible for client retention and identification of new revenue streams Optimize revenues by understanding options available to customers, existing prices, transportation costs, and capacity availability in order to establish effective pricing within established guidelines Oversees new and existing account services through quality checks and other follow-up as specified per department requirements; identifies and resolves client concerns Strategic awareness of industry and marketplace including knowledge of trends in territory, upcoming events, closings, follow-up, reports on special developments, information, concerns or feedback gathered through field activity Build upon client relationships and ensure a smooth creation, execution, assessment, and ongoing enhancement of customer's needs Maintain market information related to competition, future opportunities Provide operational guidance and issue resolution for client business Represent company in industry organizations Protect the company's receivables on all contracts to limit bad debt exposure, while managing credit and accounts receivable process for customers with support from credit and billing teams. Identify and manage new business opportunities outside of existing businesses (eg waste oil, wastewater, etc) Addresses and resolves customer service inquiries, requests and complaints RELATIONSHIPS WITH OTHER JOBS Interacts and builds collaboration with quality, production, process and environmental managers at the cement plants. Supports and works with Geocycle CSRs and Site Supervisors/Managers. Communicates leads outside their region to other Sales Representatives Qualifications KNOWLEDGE, SKILLS & ABILITIES Required Education: Bachelor's/Undergraduate Degree Field of Study Preferred: Environmental/Sustainability, Engineering, Business Administration or Marketing Required Work Experience: 3-5 years, preferred experience in the cement industry within process, production, or quality Travel Requirements : 50% local and regional travel Required Computer and Software Skills : Must be proficient in use of Microsoft Office applications Additional Requirements : Proven customer relationship building skills, with local/regional business knowledge Demonstrated ability to identify new business in alignment with company strategy Structured approach to sales activity management and accountability Must have a proven track record for speed of execution with accuracy Must be able to generate tangible results by influencing others Strong organization, administrative and presentation skills Experience in supplier relationship management Experience within the waste management and /or waste fuels industry is a plus

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