Senior Manager, Talent Information Systems (HRIS/HCM)
Circle is a global financial technology firm that enables businesses of all sizes to harness the power of digital currency and public blockchains for payments, commerce and financial applications worldwide. Circle platforms and products provide a suite of internet-native financial services for payments, treasury infrastructure and capital formation. Circle is also a principal developer of USD Coin (USDC), which has become the fastest growing dollar digital currency in the world. USDC has grown to over 30 billion in circulation and supported over $1T in transactions in the past year. Circle's payments and treasury infrastructure services available through the Circle Account and APIs helps bridge the legacy financial system and digital currency and blockchain based finance. Circle's SeedInvest service brings internet-native fundraising and capital formation to startups and growth companies. Combined, Circle's suite of services helps companies to participate in a more open, global and inclusive financial system.What you'll be part of:With the mission "To raise global economic prosperity through the frictionless exchange of financial value," Circle was founded on the belief that the internet, blockchains and digital currency will rewire the global economic system, creating a fundamentally more open, inclusive, efficient and integrated world economy. We envision a global economy where people and businesses everywhere can more freely connect and transact with each other with new technologies for digital money and internet-native finance. We believe such a system can raise prosperity for people and companies everywhere. Our mission is powered by the values we espouse and which we expect all Circlers to respect. We are Multistakeholder, serving the needs of our customers, our shareholders, our employees and families, our local communities and our world. Furthermore, we are also Mindful, Driven by Excellence, and High Integrity.What you'll be responsible for:You will be responsible for ensuring the successful implementation of our new Enterprise Resource Planning (ERP)/Human Capital Management (HCM) solution for our organization. The ideal candidate should be a subject matter expert (SME) within core HCM and well acquainted with HCM systems (ie, Workday, SAP Success Factors, or Oracle, etc.) You will provide HCM product and implementation expertise for the Talent, shape and deliver solutions that are aligned to company requirements, provide guidance, and support the implementation team. The position is also accountable for the management of the HRIS/HCM data management and providing support to the Talent, Finance, and other internal/external clients.What you'll work on:You will have overall responsibility for managing human resource information across the suite of technologies and various integrations.Responsible for hiring, developing and mentoring direct reports and future team members.Lead role in selecting, implementing and supporting enhancements to a new HCM/HRS platform that will be implemented company wide.Will work in a highly collaborative environment with internal teams to gather and validate business requirements and recommend solutions.Participate in the ongoing requirements gathering, design, test, deployment, and maintenance of HRIS/HCM configuration for new functionality or enhancements.Responsible for all HRIS data integrity in the HCM system, all downstream applications and vendor systems.Effectively collaborates with Talent, Finance, Security, IT, Compliance, and other teams to provide support for requests such as enhancements, defects, and new functionality.Consults with stakeholders to understand business processes, goals, and enhancement opportunities to provide technology solutions.Works with relevant stakeholders on various system integrations (eg, Greenhouse, Docebo, equity plan administration platform, IT systems, etc)Provides support for HRIS, HCM, including researching, identifying, and resolving complex HCM issues, unexpected results, and process flaws. Proactively seeks feedback from appropriate parties on suggested solutions.Recommends best practices to ensure optimal use of HRIS/HCM information systems based on knowledge of Circle's processes and technology.Recommends best practices to ensure optimal use of the HRIS/HCM information systems community and other forums, including online discussions, brainstorms, voting, training, webinars, etc.Frequently provides status updates on any work or projects assigned.Manage third party relationships including plan administrators, brokers, carriers, etc.You will aspire to our four core values:Multistakeholder - you have dedication and commitment to our customers, shareholders, employees and families and local communities.Mindful - you seek to be respectful, an active listener and to pay attention to detail.Driven by Excellence - you are driven by our mission and our passion for customer success which means you relentlessly pursue excellence, that you do not tolerate mediocrity and you work intensely to achieve your goals.High Integrity - you seek open and honest communication, and you hold yourself to very high moral and ethical standards. You reject manipulation, dishonesty and intolerance.What you'll bring to Circle:5+ years of HCM experience directly related to system configuration and deployment experience.Public company experience is highly preferred.Communicate best practices, methods, processes, and consult with stakeholders and identify metrics and interpretation needed in deliverables.Lead large-scale global projects and oversee the preparation of test plans and scripts, and the execution of user acceptance testing.Manage multiple, high-priority tasks and adjust to shifting priorities while meeting deadlines.Experience with HCM mass uploads (eg, EIBs), report writing (eg, BIRT).Exceptional problem solving and analytical skills and capabilities.Self-motivated with a focus on driving results and a strong sense of accountability.Customer service oriented with a demonstrated desire to exceed expectations and deliver an excellent experience.Excellent collaboration, organizational, time management, customer service and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions.Bachelor's degree in related field, or equivalent experience.Proficiency in Google Suite, Slack and Apple MacOS preferred.We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.