Customer Service Representative

Valley Health
Winchester, VA
Oct 14, 2021
Oct 18, 2021
Customer Service
Full Time
Who We AreValley Health System is a not-for-profit network of hospitals, urgent cares, physician practices, and services. Expanding across Virginia, West Virginia, and Maryland, we are devoted to the health of all who call our 18-county area home.A vital resource for healthcare, we are the region's largest employer, a dependable community partner, and are at the leading edge of clinical innovations.We are looking for passionate, innovative, and caring people who will each bring their unique skills and perspectives to our workplace.What You Will Do:Customer Service Associate establishes and maintains satisfactory working relationships with clients of Valley Health laboratories through telecommunication and timely resolution of requests and concerns. Customer Service Associate pays attention to detail and has the ability to work quickly and accurately; ability to prioritize work demands; ability to maintain a professional demeanor with patients, physicians and employees.What You Will Bring:EducationHigh School Diploma or equivalent requiredExperience2 Years related medical secretarial experience or courses in medical terminology preferredExperience in clinical laboratory work preferred Experience in Microsoft Office Suite requiredQualificationsA cents € cents High school diploma or equivalent required A cents € cents Experience in clinical laboratory work preferred. A cents € cents Experience in Microsoft Office Suite required A cents € cents Two years related medical secretarial experience or courses in medical terminology preferred A cents € cents Skill and proficiency in reading, writing, spelling, grammar and punctuation requiredWhat You Will Get:Competitive salaryFlexible schedulingHealth InsurancePaid Time OffWellness ProgramTuition AssistanceRetirement PlanLife Insurance*some benefits are subject to change due to job statusWe celebrate, support, and thrive on our differences for the benefit of our employees, our patients, and the communities we serve.We are neighbors caring for neighbors, and our goal is always to help those we serve get well, feel well, and stay well.EOECriminal Background ChecksVA State Police3rd party Background CheckFLSA ClassificationNon-exemptGrade105Physical Demands6 A Customer Service