Full Time Customer Support Representative

Highland Management Group
Columbia, MD
Oct 16, 2021
Oct 18, 2021
Full Time
Help us grow and improve our Customer Support Representative team! We are on the HUNT for independent, motivated individuals who can adapt and manage their own processes and workflow.LEAP into a new and exciting career and turn your professional aspirations into a reality TODAY! Our Customer Support Representatives are known for dreaming big, working hard, and creating the most memorable experiences for our customers. People are at the heart of what we do. Our dynamic and inclusive team environment sets us apart from everyone else. If you are looking for a company to call home (not just any old job) look no further. The Chrome family is ready to welcome you with open arms into our supportive and energetic Customer Support Representative team!You will:Enroll new clientsDrive customer loyalty and customer engagementResolve conflicts and listen to consumers without interruptingDetermine the root cause of customer concern using problem-solving skills to recommend effective solutionsMaintain lasting relationships with new and existing customers by building a sense of comfort and trustUpsell products to consumers to drive revenue and increase sales profitabilityCommunicate customer impact trends and concepts for improvement to sales account managersWe look for individuals who can:Operate efficiently and productively, both independently and as a teamRecognize and resolve dilemmas in a timely mannerThrive in a competitive team environmentHave impeccable attention to detail and suburb follow-through skillsAdapt to a variety of different people and personalities on a daily basisWe offer: Team building nights, dinners, company-sponsored activities, and black tie eventsNational and International travel opportunitiesUncapped earning potential with bonuses and incentivesExciting work atmosphere with friendly competitionHolidays off to spend with the family!We prefer:A high school degree or GEDExperience in customer service, retail, sales, or servingA flexible schedulePowered by JazzHRw20Qn36bJE