Support and Tools - Dev Ops Engineering - Manager

Fannie Mae
Washington, DC
Oct 14, 2021
Oct 18, 2021
Full Time
Company DescriptionTECHAt Fannie Mae, futures are made. The inspiring work we do makes an affordable home a reality and a difference in the lives of Americans. Every day offers compelling opportunities to modernize the nation's housing finance system while being part of an inclusive team using new, emerging technologies. Here, you will help lead our industry forward, enhance your technical expertise, and make your career.Job DescriptionAs a valued leader on our team, you will manage a function and team responsible for assessing, designing, and developing all aspects of a release lifecycle, including: development and test activities, managing processes for release preparation and acceptance of new hardware and software, and collaborating across development expertise domains.THE IMPACT YOU WILL MAKEThe Support and Tools - Dev Ops Engineering - Manager role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:Lead cross-departmental process improvements and automation initiatives.Own and manage execution for parts or all of DevOps engineering projects.Manage the timely resolution of the most critical and/or complex issues.Coordinate with subject matter experts across the release lifecycle to obtain input and support for planned DevOps engineering activities.Recommend opportunities to gain alignment between IT operations and the business.QualificationsTHE EXPERIENCE YOU BRING TO THE TEAMMinimum Required Experiences6 yearsDesired ExperiencesBachelor degree or equivalentSkillsSkilled in establishing and maintaining consistency of a product's performance, functional, and physical attributes with its requirements, design, and operational informationThe group of skills related to Governance and Compliance including creating policies, evaluating compliance, conducting internal investigations, developing data governance, etc.The group of skills related to Learning and Training including conducting, developing, and evaluating training, instructional design, and learning management systemsThe group of skills related to Communication including communicating in writing or verbally, copywriting, planning and distributing communication, etc.Collective capabilities for leadership, including leading teams, giving feedback, facilitating meetings, and coaching and mentoringSkilled in presenting information and/or ideas to an audience in a way that is engaging and easy to understandThe group of skills related to Security including designing and evaluating security systems, identifying security threats, securing computers, assessing vulnerability, etc.The group of skills related to Operational Excellence including improving and overseeing operationsThe group of skills related to Product Development including designing products, developing product roadmaps, translating design requirements, prototyping, etc.Ability to frame ideas as systems and analyzing the inputs, outputs, and processExperience defining and managing changes to documents, code, computer programs, websites, and other files to enable collaboration and ensure teams are working from the latest versionExpertise in developing websites for hosting via intranet or Internet, which may also include web design, web content development, scripting, and/or network security configurationThe group of skills related to Risk Assessment and Management including evaluating and designing controls, conducting impact assessments, identifying control gaps, remediating risk, etc.Experience gathering accurate information to explain concepts and answer critical questionsThe group of skills related to Business Insight including advising, designing business models, interpreting customer and market insights, forecasting, benchmarking, etc.Ability to transform business processes using BPA, RPA, or other technology-enabled automationDetermining causes of operating errors and taking corrective actionThe group of skills related to Relationship Management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.Experience helping an organization to plan and manage change in effort to meet strategic objectivesExperience using software and computer systems' architectural principles to integrate enterprise computer applications such as xMatters, AWS Application Integration, or WebSphereWorking with people with different functional expertise respectfully and cooperatively to work toward a common goalExperience in the process of analyzing data to identify trends or relationships to inform conclusions about the dataExpertise in service management concepts for networks and related standards such as ITIL practices or SDLCThe group of skills related to Influencing including negotiating, persuading others, facilitating meetings, and resolving conflictFocused experience in artificial intelligence (AI), including machine learning and natural language processing (NLP)The group of skills related to Programming including coding, debugging, and using relevant programming languagesSkilled in creating and managing databases with the use of relevant software such as MySQL, Hadoop, or MongoDBSkilled in documentation and database reporting for the purposes of analysis, data discovery, and decision-making with the use of relevant software such as Crystal Reports, Excel, or SSRSAdept at managing project plans, resources, and people to ensure successful project completionToolsSkilled in PostgreSQLSkilled in Chef for configuration managementSkilled in DockerSkilled in JavaScriptSkilled in Apache AntSkilled in AWS Database products such as Neptune, RDS, Redshift, or AuroraSkilled in Flyway database-migration toolSkilled in SQLSkilled in IBM UrbanCode Deploy and Release (IBM UCD/UCR )Skilled in Python object-oriented programmingSkilled in PerlSkilled in ServiceNow to manage digital workflowsSkilled in AWS Developer tools such as CodeBuild, CodeDeploy, CodeStar, or CodePipelineSkilled in using Apache Maven for project managementSkilled in using Apache GroovySkilled in GradleSkilled in ExcelSkilled in using UNIXSkilled in using .NET FrameworkExperience using GitSkilled in HTMLSkilled in Kubernetes to automate application deployment, scaling, and managementSkilled in JavaSkilled in PuppetSkilled in using SonarQubeSkilled in Amazon Web Services (AWS) offerings, development, and networking platformsExperience using Apache SubversionSkilled in JBOSS, JBOSS EAP, and/or WildFlySkilled in JenkinsSkilled in AWS Management and Governance suite of products such as CloudTrail, CloudWatch, or Systems ManagerSkilled in using computer aided software testing (CAST) toolsExperience using HP FortifySkilled in using Cucumber for supporting Behavior Driven Development (BDD)Experience using JIRASkilled in IBM Rational ClearCaseAdditional InformationThe future is what you make it to be. Discover compelling opportunities at /careers.Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at careers_mailbox@.