Housekeeping Aid Supervisor

Richmond, Virginia
Oct 16, 2021
Oct 19, 2021
Full Time


This position is located in the Department of Veterans Affairs (VA), Veterans Health Administration (VHA), Mid Atlantic Health Care Network (VISN 6), Richmond VA Medical Center, Environmental Management Service. The primary purpose of this position is to exercise technical and administrative supervision over subordinate workers in accomplishing housekeeping work for the medical center.
Learn more about this agency


Delegated responsibility for assigning staff for routine and non-routine duties. On a daily and a project-by-project basis, non-routine duties require that the incumbent be able to reorganize work schedules efficiently in order that work is accomplished in a timely manner. Coordinates work with supervisors of other services within the area of responsibility so as not to interrupt patient care or other activities.

Provides on-the job training for subordinates as individual needs dictate. Must keep subordinates abreast of proper methods, procedures and uses of equipment and supplies. Must also control the use of supplies and equipment to effect control within the unit.

Initiates oral and written counseling to members of the unit on all matters of performance and conduct; recommends and initiates disciplinary action for review and action by higher level supervisor whenever non-compliance with policy warrants. Conducts performance evaluations of subordinates and recommends performance awards. The incumbent is delegated authority to approve or disapprove annual and sick leave requests of two weeks or less for members of the unit.

Routinely (daily) inspects assigned area to assure the timely accomplishment of employee assignments, that sanitation levels are being maintained, equipment properly cared for and that associated housekeeping objectives are accomplished in an expedient and timely manner. Provides documented inspection reports and takes action on unaccomplished work. Checks for physical plant repairs needed throughout the assigned area and initiates required work orders.

As the unit's technical advisor, incumbent must maintain proficiency in all matters of supply and equipment utilization, aseptic techniques and interior surface maintenance procedures. Must be aware of the composition of all surfaces for which cleaning is provided in order that proper supplies are used and that the chemical composition of supplies does not unduly harm surfaces. Must be aware and command an understanding of all policies and regulations which affect subordinates.

Performs within established guidelines, operating procedures and department and Medical Center policy. Receives general supervision and instructions from the Assistant Chief, Environmental Management Service (EMS) and otherwise works independently. Required to provide the necessary documentation of information needed to maintain IEMS's established record keeping system.

Meets the needs of customers while supporting VA mission. Consistently communicates and treats customers (veterans, their representatives, visitors, and all VA staff) in a courteous, tactful, and respectful manner. Provides the customer with consistent information according to established policies and procedures. Handles conflict and problems in dealing with the customer constructively and appropriately.

Performs other directly related duties as assigned.

Work Schedule: 12:00am (midnight) to 8:30am (with weekend duty)
Compressed/Flexible Schedule: Not applicable
Position Description Title/PD#: Housekeeping Aid Supervisor/PD0022570
Relocation/Recruitment Incentives: Not authorized

Travel Required

Not required

Supervisory status

Promotion Potential


Conditions of Employment

  • You must be a U.S. Citizen to apply for this job
  • All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA.
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to a background/security investigation
  • Pre-employment physical required
  • Selected applicants will be required to complete an online onboarding process
  • Participation in the seasonal influenza and Coronavirus Disease 2019 (COVID-19) Vaccination programs are requirements for all Department of Veterans Affairs Health Care Personnel (HCP)


To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/18/2021.

EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards .

SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements:
  • Customer Service
  • Lead or Supervise
  • Leadership
  • Organizational Stewardship
  • Performance Management
  • Planning and Evaluating

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: The position must be physically able to do continuous walking, standing, stooping, kneeling, pulling, and pushing; lifting and moving heavy objects such as heavy duty cleaning equipment and other objects; and climbing step ladders. The duties require considerable dexterity, hand, foot and eye coordination, and concentration.

Working Conditions: The work is normally performed in indoor areas that have adequate heat, light, and ventilation; however, employee may work outdoor at times. The position is exposed to dirt and disagreeable odors and is exposed to conditions inherent in cleaning tasks such as chapped hands, and irritation from cleaning compounds and detergents. There is a chance of minor injuries (cuts, bruises).


There are no educational requirements for this position.

Additional information

Career Transition Assistance Plan (CTAP) provide eligible displaced VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at .

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Financial disclosure not required.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application .

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.


Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Background checks and security clearance

Security clearance
Not Required

Drug test required

Position sensitivity and risk
Non-sensitive (NS)/Low Risk

Trust determination process

Required Documents

To apply for this position, you must provide a complete Application Package which includes:
  • Resume
  • SF-50/ Notification of Personnel Action

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.
  • Cover Letter
  • Resume
  • SF-50/ Notification of Personnel Action

NOTE: To verify your eligibility, you must submit a copy of your most recent Notification of Personnel Action, Standard Form 50 (SF-50). Your SF-50 must include enough information to be able to determine eligibility and include your position title, pay plan/series/grade, tenure and the type of appointment (i.e. Competitive or Excepted). Please be aware that award SF-50's do not always include this pertinent information.

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference .

Similar jobs

More searches like this