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Dunkin Donuts | Maritime Coffee Time, LLC: Shift Leader

Employer
Dunkin Donuts | Maritime Coffee Time, LLC
Location
Annapolis, MD
Closing date
Oct 17, 2021

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Well let you in on a little secret while everyone knows that America Runs on Dunkin, we know that Dunkin runs on our incredible team members. Ready to come run with us?OverviewShift Leaders at Maritime Coffee Time are generally responsible for coaching Dunkin Restaurant Team Members throughout their shift to execute operational Brand standards and deliver great guest service. They set goals, provide job assignments, and motivate others providing timely feedback. Heres whats in it for you: Daily Consumption allowanceHours that work for you6% matching 401kAttendance bonus (extra $5/day)Daily tipsWeekly pay (every Friday)Anniversary bonus (years of service x $100)College Books reimbursement programCareer development and growthTraining and ongoing development opportunitiesPaid Time Off**Healthcare** **Eligibility requirements Heres who were looking for: A welcoming, upbeat, positive attitudeSomeone who focuses on providing an exceptional guest experience and a positive working environment for their teammatesA results driven leader who thrives in a fun, fast-paced environment while adhering to brand standards and maintaining a clean, organized restaurantThe ability to effectively teach, coach, train and motivate others on all aspects of the restaurant operationsSomeone with a passion for people development, who strives to elevate those around themResponsibilities Include:Perform all responsibilities of restaurant team membersSupport the Restaurant Manager in meeting operational goals and executionEnsure Brand standards are met throughout shift including preparation of food and beveragesCommunicate shift priorities, goals and results to restaurant team membersCoach restaurant team members as needed throughout a shift providing timely, constructive and clear feedbackSupport the training of restaurant team members as neededPerform oversight of franchisee safety, security and profitability policies/processes throughout a shiftCommunicate clearly with the next Shift Leader to help prepare him/her for shiftEnsure Food Safety standards are metManage Inventory throughout the shiftProvide great guest service and coaches restaurant team members to do the sameSchedule restaurant team members for shiftsManage cash over/short during shift and ensures restaurant team members are following cash franchisee management policies Education/Experience:Basic computer skillsFluent in spoken and written EnglishPrevious leadership experience in retail, restaurant or hospitality preferred. Key CompetenciesWorks well with others in a fast-paced team environmentOn time, demonstrates honesty and a positive attitudeWillingness to learn and adapt to changeGuest focusedAbility to assist with trainingProblem solvingMotivating others Physical Demands/Working Conditions:Standing on feetRepetitive motion including bending, stooping and reachingLifting objects, ice, products, boxes up to 20 lbs (if applicable)Wearing a headsetWorking in a small spacePAY: $15-17*+Tips$17 per hour offered to anyone with an open availability, who is able to work starting at 4amBrand: Dunkin DonutsAddress: 934 Bay Ridge Rd Annapolis, MD 21403Property Description: MCT Bay RidgeProperty Number: 359142

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