Business Manager

BloomingdaleA$ cents A cents ' not A cents " cents s
Mclean, VA
Oct 13, 2021
Oct 17, 2021
Full Time
About:Bloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale's like no other store in the world. Everyone plays a critical role to bring our mission to life. Regardless of position, we believe all colleagues have a voice and access to share their thoughts with every level of leadership. Our colleagues are passionate, driven, entrepreneurial and collaborative. We welcome and embrace diversity of background, thought and opinion while having a lot of fun along the way.Job Overview:Store Leaders are on the forefront of both the colleague and customer experience. Through your dynamic leadership style, interpersonal skills and business acumen, you will inspire your team to bring the Bloomingdale's mission, to be like no other store in the world, to life. A leader's success is through the connectivity of their team and as a Business Sales Manager, you are responsible for unlocking each member's individual motivation and goals. A successful Bloomingdale's Business Manager possesses an inherent passion for people whether it is recruiting, onboarding and developing your direct reports or ensuring the customer receives an outstanding experience regardless of why they are in our stores. A Bloomingdale's Business Manager oversees a multi-million dollar component of the overall store business. It often includes multiple families of businesses with a large sales professional span of control. In today's retail environment, our leaders are flexible and agile supporting sales results, merchandising standards and ensuring customer fulfillment orders are completed on a timely basis.Essential Functions:Observe, coach and role model customer-centric selling behaviors at all timesRequire and champion use of selling technology to support a seamless customer experienceLead and educate relationship selling, building a client book and driving outreach to maximize businessActively support total store priorities and establish self as an available and engaged leaderLead and own execution of merchandising, partnering with Visual Merchandise Manager / Merchandise Manager as the owner of overall merchandising directionEnsure all necessary re-stocking, floor moves, signing are completedProvide daily oversight of fulfillment process, track metrics throughout the day to ensure optimum fill rateQualifications and Competencies:Associate's Degree and 3-5 years direct experience requiredEffectively communicate and present information in one-on-one and small group situations to customers, and all levels of internal and external business partnersAbility to effectively plan and execute strategiesAbility to monitor and maneuver workflow to achieve prioritiesAbility to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidaysPhysical Requirements:Requires periods of walking, standing, communicating, reaching, crouching and climbing laddersFrequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactionsFrequently lift/move up to 25lbsThis job description is not all-inclusive, and Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer and is committed to a diverse and inclusive work environment. Candidates for positions in San Francisco ONLY can review their rights and the Company's obligations under SFPC Art. 49 here. Candidates for positions in Los Angeles ONLY can review their rights and the Company's obligations under LA MC Ch. XVIII Art. 9 here. Candidates for positions in Philadelphia ONLY can review their rights and the Company's obligations under PC Ch. 9-3500 here.STORES00 LEADER00