Direct Sales and Marketing Representative

Core 9 Solutions
Towson, MD
Oct 15, 2021
Oct 17, 2021
Full Time
As a Direct Sales and Marketing Representative, you help create the energy and excitement surrounding our clients' services by providing innovative solutions to guide customers to the right choice. We dedicate ourselves to providing quality customer service that is unmatched by our competitors. It all starts with YOU discovering our customers' needs. Every interaction is an opportunity to create a loyal and happy customer. This position is compensated by a commission that is uncapped for someone to achieve a high earning potential on a weekly basis. Direct Sales and Marketing Representative Responsibilities: Answers customer inquiries regarding billing issues, product problems, service questions, and general client concerns Contributes to team effort by accomplishing related results such as hitting sales quotas, assisting in ideas for meetings, and add to topics of discussion depending on the needs of the office on a weekly basis. Maintains financial accounts by processing customer adjustments. Opens customer accounts by recording account information. Impact the company's bottom line by problem-solving and turning frustrated clients into repeat customers Build sustainable relationships of trust through open and interactive communication Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution Cancel or upgrade accounts Job Requirements:Direct Sales and Marketing Representative Qualifications / Skills: Resolving conflict in a professional matter Product knowledge on behalf of the client Market knowledge based on target demographics Quality focus on customer satisfaction Problem-solving and someone who is solution-oriented Excellent verbal communication skills Active listening skills Analyzing information and communicating to management Multi-tasking under pressure Education & Experience Requirements: A University/college degree in a related field is preferred, but not required Familiarity with new technology is a plus Previous experience, especially in a particular industry, preferred

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