National Hiring Event - 0759 Towson Town Center

Forever 21
Towson, MD
Oct 15, 2021
Oct 17, 2021
Accountant, IT
Full Time
Job DescriptionNOW HIRING FOR BRAND AMBASSADORS WITH A RETAIL BACKGROUNDJOIN US FOR OUR NATIONAL HIRING EVENT @ F21 Towson Town Center - Towson, MD 21204Friday October 15 through Sunday October 17, Store HoursLocated inside our Forever 21 store, attend the open interviews for consideration. Must be available to work a flexible schedule including nights and weekends.Please, only candidates 16 years of age & older.For All Career Opportunities, Please VisitWWW.FOREVER21.COM/CAREERS & WWW.LINKEDIN.COM/COMPANY/FOREVER-21/FOREVER 21, is an American fast fashion retailer headquartered in Los Angeles, California. Originally known as Fashion 21, the first store was founded in Los Angeles on April 16, 1984. Forever 21 is known for its trendy offerings and low pricing. The company offers fashion for women, men, and children, fashion accessories, shoes, beauty products, and home goods.Forever 21 continues to be a fashion industry leader with a mission to make the latest trends accessible to all. F21 persists on staying ahead of innovation and providing styles and fit that our customers love. While reinventing for now and beyond, we're seeking passionate and creative new family members to join us on this adventure! F21 continues to operate E-commerce and 450 locations across the US along with maintaining a strong brand DNA with consumers and within the fashion industry.In February 2020, Forever 21 came under new ownership made up of Simon Property Group, Brookfield Property Partners, and Authentic Brands Group. Under this new ownership F21 has the financial strength and long-term view that will prepare us for the future, while continuing to set the same high standards as it always has. Join our team and learn the inner sanctum of the global fashion industry, while we build the new Forever 21!Job PurposeThe Brand Ambassador position will be responsible for aiding in providing an exciting and enjoyable customer experience. Brand Ambassadors (Sales Associates) will provide service through customers by sharing brand knowledge, offering personal shopping guidance and creating an overall amazing shopping experience. The Brand Ambassador will be the driver in customer satisfaction and maintaining a customer first mentality.Knowledge, Skills, And QualificationsMust be energetic and charismaticMust have superior communication, organizational and time management skillsMust have excellent interpersonal skills and be able to act with integrity and business maturity to ensure that all business is conducted without bias or prejudiceMust be able to complete sales transactions in POS register systemMust to able to work under close supervision and comprehend detailed instructionMust be able to spend up to 100% of the working time standing and walkingMust be available to work a flexible schedule to meet the needs of the business, which may include closing, weekend, and holiday shiftsMust be able to lift and carry up to 50 lbs., perform frequent standing, walking, repetitive finger, hand and wrist motions, as well as bending, stooping, reaching, squatting, kneeling, pushing, pulling, climbing ladders, and work with cleaning chemicalsA high school diploma or equivalent is preferredMinimum of one year of retail sales experience preferred and previous cash handling experience preferredJob RequirementsDeliverablesConsistently creates a welcoming environment and experience for the customer by always maintaining a customer first mentalityQuickly responds to customer inquiries and needsDemonstrates a can-do attitude and proactively seeks opportunities to deliver exceptional customer serviceFollows the Company's Customer FIRST model (Friendly Greeting, Identifying Needs, Responding, Suggesting & Styling and Thanking)Adaptable to a fast-paced environment and capable of managing multiple tasks at onceUnderstands and uses basic selling skills to engage with customer and provide knowledge of the brandEnsures great customer service by assisting in location, availability and selection of merchandiseIntroduces customer to loyalty and maintain daily credit card application goalsMaintains store selling floor, fitting rooms, visual displays, presentation and conditionsAssists in daily store recovery, before, during or after store opening hoursPromotes current sales and promotions to customers, including pricing of merchandiseAdheres to company policies, procedures, and loss prevention practicesShares feedback and ideas with management that will help improve the processes in the storeCompletes sales transactions and maintain proper accountability at registersProcesses merchandise returns and exchanges courteously and under company guidelinesSupports all management, visuals, and sales team at all times. Provides support in all cross functional departments, including but not limited to, store maintenance