Human Services Assistant

Location
Annandale Va 22003, Virginia
Salary
$39,663.31 - $66,105.10 Annually
Posted
Oct 16, 2021
Closes
Oct 23, 2021
Ref
21-02176
Function
Administrative
Hours
Full Time
Job Announcement

The Fairfax County Health Department is a progressive public health leader serving 1.2 million residents from diverse ethnic, cultural, and economic backgrounds. With more than 100 years of leadership in the field, we are committed to promoting population health, protecting public health and the environment, and ensuring residents' equitable access to health services and information.

Provides interpretation for limited proficiency English speaking clients in clinic, community site or home visit settings. Works closely with Public Health Nurse(s) and medical personnel to solicit health history information and communicates a plan of care to clients. Translates written materials as directed by Public Health Nurse(s) and medical personnel and communicates results of health assessment(s) and laboratory tests to clients. Instructs clients about the need for preventative health care and early intervention. Provides culturally sensitive client/community education and health care services. Participates in outreach and training efforts. Documents according to agency guidelines and polices.

Illustrative Duties

Assists professional staff with specific routine care management services such as

program publicity, routine/limited service eligibility determination, intake/history client

interviews, language translations, interpretations of health information and services, and

administration and scoring of diagnostic tests;

Maintains/updates information on available human services and obtains information on

new services;

Maintains resource library and assists clients with use of library;

Collects and presents information regarding client dissatisfaction or misuse of services;

Collects, formats and presents program statistics for reports and program assessments;

Teaches, interprets and/or assists with conducting health information classes.

Required Knowledge Skills and Abilities

Knowledge of the basic principles of human behavior;

Knowledge of word processing and data management programs (Excel, survey software)

Ability to communicate effectively to clients;

Ability to organize information and records;

Ability to communicate in written format;

Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for “Any combination, experience, and training equivalent to”) Graduation from high school or GED issued by state department of education; plus three years of work experience, including two years in some area of human services (related two-year [associate] degree may be substituted for the required human service experience).

PREFERRED QUALIFICATIONS:
Preferred candidates will have knowledge and experience working in a fast-paced clinical setting. Ability to reach out and maintain positive community relationships. Experience working with diverse populations. Possess exceptional verbal and written Spanish communication skills; candidates must pass language proficiency exam. Experience working as a medical interpreter in a clinical setting. Experience using a team approach for service delivery. Must have the ability to establish and maintain effective working relationships; work well with multi-disciplinary team members and community partners. Ability to exercise tact, discretion, initiative, and independent judgment. Excellent customer service skills with the ability to interact in a friendly, service oriented and professional manner. Ability to organize information and records. Bi-lingual in English/Spanish a plus.

CERTIFICATES AND LICENSES REQUIRED:
  • Valid driver's license
  • AED (Required within 60 days)
  • Cardiopulmonary Resuscitation - CPR (Required within 60 days)

N
ECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check, Child Protective Services, sanctions screening, and driver's license check to the satisfaction of the employer.

All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs will still be subject to the weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.

This position is classified as "essential personnel". The appointee is required to report to work during times of inclement weather or other emergencies.

PHYSICAL REQUIREMENTS:
Employee is required to walk, stand, sit, bend, kneel, climb stairs and carry equipment up to 25 pounds in weight as required for the position. Uses hands to grasp, handle or feel. Visual acuity is required to read data on a computer monitor. Ability to operate keyboard driven equipment. Ability to drive a vehicle. Position frequently communicates and must be able to exchange accurate information with others verbally and in writing . All duties may be performed with or without reasonable accommodations.

SELECTION PROCEDURE:
Panel interview.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

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