Sr. Risk Manager, Controls Management Team Lead - Enterprise Services Risk

Capital One
McLean, Virginia
Oct 15, 2021
Nov 14, 2021
Full Time
Center 2 (19050), United States of America, McLean, Virginia

Sr. Risk Manager, Controls Management Team Lead - Enterprise Services Risk

As a Sr. Manager in Capital One's Enterprise Services (ES) Risk, you will apply your analytical and delivery skills to our highest profile Risk Management projects. You will partner across Enterprise Services to develop and support cutting-edge Risk solutions in a manner that supports innovation and protects our customers, shareholders, and associates. You will partner with peers and senior leaders, second and third lines of defense, as well as lines of business to drive organizational change in order to better manage the Company's risk in an open, collaborative environment where new ideas and solutions are both welcomed and rewarded.

Enterprise Services Risk professionals are experienced, well-trained, and progressive individuals that operate within a highly collaborative team environment to deliver value-added risk services to our business partners. The candidate will be a highly-motivated Risk Management professional with excellent support, analytical, planning, collaboration, and communication skills.


This role supports ES Risk's horizontal program governance for Controls Management. The Control Management Team (CMT) provides a risk services model focused at enhancing governance for Enterprise Service's controls for the Enterprise Products and Platforms (EP2), Experience Design (xD), and Brand. This role collaborates across all three lines of defense to design, facilitate, and lead the execution of processes to manage, enhance, monitor, test, and report on the effectiveness of controls.

Specifically, this role will work closely with ES-Risk's Risk Guides to:
  • Mature a service model with the EP2, xD, and Brand organizations that meets the Enterprise Controls Standard requirements;
  • Lead a team and manage EP2, xD, and Brand testing engagements to ensure timely and comprehensive completion;
  • Translate and apply testing results into actions to educate and assist the business in taking remediation actions, when necessary;
  • Be a strategic leader by assisting in setting and driving the team's agenda;
  • Become an expert and key partner in the EP2, xD, and Brand products, platforms, and processes to drive valuable results and guide the business to strong control management;
  • Drive reporting and readouts on the results, themes, and context of controls issues and topics to senior leaders;
  • Create and implement a strategy for EP2, xD, and Brand that will assist the business during risk assessment and control creation;
  • Proactively identify and execute process improvements that will improve Controls Management practices;
  • Collaborate with internal customers or partner teams to identify and execute successful engagement models to ensure adherence of the Enterprise Controls Standard;
  • Partner with Enterprise Risk Management (ERM) and other 2nd line partners and Enterprise Services teams to identify and implement "best practices" for a Controls Management; framework for ES
  • Facilitate and champion a culture of continuous improvement and innovation;
  • Support ad hoc projects; and
  • Develop and advance high performing coalitions with key partners.

Basic Qualifications:
  • Bachelor's Degree or military experience
  • At least 4 years of Risk Management experience
  • At least 2 years of People Leadership experience
  • At least 2 years of Controls Management or Audit experience
  • At least 2 years of product, platform, or technology experience
  • At least 2 years of project or process management experience

Preferred Qualifications:
  • At least 6 years of Risk Management experience in technology, financial services, or fintech
  • At least 4 years of Controls Management or Audit experience
  • At least 3 years of experience with technology platform management in digital banking or fintech
  • Experience with PRIME
  • Google and MS Office Suites experience
  • Strong written and verbal communication skills
  • Strong customer focus and ability to collaborate across teams to deliver
  • Industry Risk Professional Certifications such as CISA, CRISC, CISSP, CCSP, or CSPO
  • Experience with Cloud Computing and Agile Software Development risk concepts

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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