Duties

Summary

This position is located in the Collections Maintenance and Stack Management Section, Collections Management Division, Preservation Directorate, Library Services.

The position description number for this position is 175202.

The salary range reflects the locality pay adjustments for the Wash, DC, Metro area.

The incumbent of this position will work a fixed work schedule: Monday - Thursday, 12:00pm - 8:30pm and Saturday, 8:30am - 5:00pm.

This is a supervisory, non-bargaining unit position.

Learn more about this agency

Responsibilities

This position is not eligible for permanent remote telework.

Supervises a group of employees performing work up to the GS-08 level. Provides administrative and technical supervision necessary for accomplishing the work of the unit. Performs the administrative and human resource management functions relative to the staff supervised. In collaboration with the Head, Collections Maintenance and Stack Management Section establishes guidelines and performance expectations for staff members, which are clearly communicated through the formal employee performance management system. Observes workers' performance: demonstrates and conducts work performance critiques. Provides informal feedback and periodically evaluates employee performance. Resolves informal complaints and grievances. Develops work improvement plans, recommending personnel actions as necessary. Provides advice and counsel to staff related to work and administrative matters. Effects disciplinary measures as appropriate to the authority delegated in this area. Reviews and approves or disapproves leave requests. Ensures that subordinates are trained and fully comply with the provisions of the safety regulations.

Oversees a staff of Retrieval Technicians and Work Leaders who receive requests for items from the general collections and other collections as assigned. Manages requests received through a variety of electronic and other methods, including receipt, response, tracking, and problem solving. Supervises the retrieval of requested items from collections storage areas (except those handled by the Priority Response and Quality Assurance Unit), including any necessary follow-up. Ensures that requests are answered in a timely manner with an accurate response - either the requested item itself or a clear response explaining why the request could not be satisfied.

Performs special searches of various computer and card catalogs and files to locate and/or verify bibliographic or acquisitions data in support of the request retrieval functions. Fully understands the intricacies of the bibliographic, holdings and item records in the LC ILS as these relate to requests for items.

Performs specialized duties in coordinating and supporting training activities. Assists in developing, coordinating, and/or conducting training programs related to the collections retrieval process, online systems used for responding to requests and tracking items (most commonly the LC ILS), preservation techniques and practices and related activities. Prepares instructional guides, information packets, and other resource materials. Provides training to staff on the unit.

Oversees an array of in-house collections preservation activities. Screens requested material and other material Identified that are in need of some form of preservation treatment. Through training by, and a close working relationship with Collections Officer, understands and determines appropriate levels of treatment for items from the general collections that have been requested or otherwise identified.

Assist the Head, Collections Maintenance and Stack Management Section to resolves complex collections maintenance issues, while responding to the full range of issues and/or problems. Must work closely with and fully understand the work of Stack Management Section who are responsible for a wide array of collections maintenance activities, including: shelving; shelfreading; distribution; and shifting. Demonstrates initiative in recognizing and solving problems, inconsistencies, and errors in piece identification and labeling for requested Items before such items reach final destination.

Travel Required

Not required

Supervisory status
Yes

Promotion Potential
09

Requirements

Conditions of Employment

The Supervisor leads his/her staff toward meeting the Library's vision, mission, and goals by acting decisively, leveraging diversity and inclusiveness, demonstrating flexibility and resilience, fostering continuous improvement and innovation, and fostering integrity and honesty. To view the Library's Supervisory Core Competencies click the following link: http://www.loc.gov/hr/employment/uploads/loc_supervisor_core_competencies.pdf .

Qualifications

Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision.

Ability to supervise a diverse workforce.**

Ability to use integrated library system (ILS), other computerized search tools and databases.**

Ability to identify and retrieve material from collections.**

Knowledge of library cataloging rules, practices, and/or procedures.

Ability to interact and meet with others.

Ability to analyze problems and develop solutions to plan and carry out library programs.

Ability to communicate in writing.

Ability to provide training.

Ability to communicate effectively other than in writing.

Education

Additional information

Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid the minimum step of the grade.

The Library of Congress is an equal opportunity employer. All who meet the eligibility requirements are encouraged to apply.

Applicants must submit a complete application package that is received by the closing date of this announcement.

This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email ADA@loc.gov. The decision on granting reasonable accommodation will be determined on a case-by-case basis.

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of EEO/Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service.

Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation.

The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement.

Initial appointments, permanent or indefinite, to the Library of Congress require completion of a one-year probationary period. In addition, per Library of Congress Regulation 2010-12, an appointee or internal selectee is subject to a one-year supervisory probationary period, if this is his/her first supervisory/managerial position at the Library.

The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit.

The selected applicant may be required to file a financial disclosure statement with the House of Representatives, U.S. Congress, in accordance with the provisions of Public Law 95-521, Ethics in Government Act of 1978.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The Library of Congress evaluates applicants through an applicant questionnaire and a structured interview. Applicants may also be screened for some jobs through licensing, certification, and/or education requirements, a narrative/application review, and/or a preliminary telephone interview. The knowledge, skills, and abilities (KSAs) that are marked with a double asterisk (**) in the vacancy announcement and the applicant questionnaire are considered the most critical for a position. To be considered for final selection, applicants must demonstrate fully acceptable experience in these designated KSAs in the narrative/application review, preliminary telephone and/or full structured interview. The various assessment tools listed above are designed to verify or explore applicants' experience, knowledge, and training directly related to the job in order to identify the best qualified applicants for selection.

Are you a veteran? Please indicate the type of veterans' preference you are claiming in your application materials and/or applicant profile and provide the appropriate supporting documentation to validate your claim. Those applying for 5-point preference must submit Member Copy 4 of your DD 214. Those applying for 10-point preference must fill out an SF-15 (click here for the form) and provide the required documentation listed on the back of the form. If required supporting documentation is not attached, Veterans' Preference will not be considered in the application process.

For more information regarding eligibility requirements, please see the Library of Congress Merit Selection Plan, Section X.D, at: http://www.loc.gov/hr/employment/msp010909.pdf .

To preview questions please click here .

Background checks and security clearance

Security clearance
Not Required

Drug test required
No

Required Documents

Current or former federal employees must submit their most recent Notification of Personnel Action (SF-50 or equivalent).

Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant's college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. The program does not accept certification from health care providers. For more information contact the Library's Office of Equal Employment Opportunity and Diversity Programs at 202-707-6024 or email spp@loc.gov. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education .

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.